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Process Excellence Officer (Dental SOPs)

0 years

0 Lacs

delhi india

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

design collaboration efficiency compliance consistency capture documentation training support audits checks healthcare management communication word excel powerpoint mapping analyze

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

Process Excellence Officer


Key Responsibilities

  • Develop, review, and implement SOPs for dental products and related processes.
  • Work closely with subject matter experts (SMEs), product specialists, and clinicians to capture accurate process flows.
  • Standardize documentation practices across departments to ensure compliance and quality.
  • Identify process gaps and recommend improvements for efficiency and effectiveness.
  • Conduct training sessions for teams to ensure proper adherence to SOPs.
  • Maintain version control and ensure timely updates of SOPs as per regulatory or business requirements.
  • Support audits and compliance checks by providing necessary documentation.
  • Working on Ad-Hoc process related tasks.


Key Requirements

  • Bachelor’s degree in Dental Sciences (BDS) / Life Sciences / Healthcare Management or related field.
  • Prior experience in

    process excellence, quality assurance, or SOP documentation

    preferred.
  • Strong understanding of dental/healthcare products and workflows.
  • Excellent documentation, communication, and organizational skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and process mapping tools.
  • Detail-oriented with the ability to analyze processes and suggest improvements.


Behaviour Competency

  • Strong analytical and problem-solving skills.
  • Ability to collaborate with multi-disciplinary teams.
  • Knowledge of compliance, quality, or regulatory frameworks (preferred).
  • Proactive approach with ownership of deliverables.

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