Process Delivery Specialist - Talent Development

You are responsible for handling finance clients in different industries and across Finance and Accounts. You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reportingEstablish and maintain robust tracking mechanism for key indicators of the operations to support decision-makingResponsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the teamResponsible for tracking and driving all process parameters ‘critical to quality’ for process deliveryAssist management with career development activities for team members, team leaders and managers, including performance management, feedback, and trainingEnsure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met Required education Associate's Degree/College Diploma Preferred education Master's Degree Required technical and professional expertise Graduate or Postgraduate in any discipline with a minimum of 8 - 15 years of experience in Talent and Transformations (HRO – EDM, Payroll, HR Back Office, Talent Management and Recruitment)Proven experience in creating and developing value propositions, business cases, and industry-specific offeringsAbility to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business linesProficient in supporting the sales team in building compelling business cases for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processesExpertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessmentsExperience working in a BPO/Shared Services environment with exposure to Global Clients Preferred technical and professional experience Proven experience in understanding of end-to-end HRO / HR Service.In-depth process knowledge in central finance reporting, management reporting and reportsAbility to influence people internal/external customers, Operations and Finance partnersAmbitious individual who can work under their direction towards agreed targets/goals and with a creative approach to workIntuitive individual with an ability to manage change and proven time managementProven interpersonal skills while contributing to team effort by accomplishing related results as neededUp-to-date technical knowledge by attending educational workshops, reviewing publications