Process Automation Analyst

KEY RESPONSIBILITIES:

• Analyze complex business processes and design automation solutions using Xceptor, API Integrations, and other low-code/no-code platforms such as Kissflow and Sigma Computing.
• Collaborate with stakeholders to gather requirements and translate them into clear technical specifications.
• Build and maintain automation frameworks, workflows, and integrations to enhance reliability and scalability.
• Apply data analysis techniques to extract insights and support data-driven decision making.
• Implement automated testing and quality assurance procedures for automation projects.
• Identify opportunities for continuous improvement and process optimization in collaboration with cross-functional teams.
• Integrate automation with existing systems and ensure seamless adoption across business functions.
• Provide technical guidance and mentorship to team members, contributing to a culture of innovation.
• Develop a deep understanding of business needs in the Africa Region and proactively propose solutions
  

SKILLS & COMPETENCIES:

Education:

• Bachelor’s degree in computer science, Information Systems, or a related field.
  

Experience:

• Minimum 2+ years in process automation/engineering, with focus on Xceptor, Kissflow, or Sigma Computing.
• Hands-on expertise in Xceptor (Core & Recon Hub) – including custom workflows, maker/checker functionalities, data processes, and dataset handling.
• Experience in gathering and documenting business requirements and converting them into technical deliverables.
• Proven background in delivering automation solutions in banking, financial services, or energy industry is preferred.
• Strong exposure to handling diverse input formats/channels and data change events.
  

Technical Skills:

• Required: SQL, Xceptor, Low Code Technologies, Sigma, Python, JavaScript Desired/Advantageous: Databricks, cloud, Odoo
  

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills for engaging with global stakeholders.
• Ability to work independently while collaborating effectively in a team.
• Leadership potential with experience in mentoring peers.
  

• Internal – Managers across various departments, Senior Management, Head of Departments pertaining to Africa linked processes
• External – External Consultants