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Gratitude India Manpower Consultants Pvt. Ltd.
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Process Associate - Customer Service Voice (UK Life)

Process Associate - Customer Service Voice (UK Life)

Gratitude India Manpower Consultants Pvt. Ltd.

1 - 6 years

1 - 3 Lacs

mumbai

Posted:1 hour ago| Platform:

Apply

Skills Required

application software it services customer service computer systems voice support c++ customer complaints networking accounting computer networking internet applications system administration active directory tally erp linux microsoft windows

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through voice support.
Work effectively in a fast-paced environment to meet targets.
Collaborate with team members to achieve goals.
Utilize problem-solving skills to address complex customer complaints.
Maintain accurate records of customer interactions.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a team environment and adapt to changes.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to handle multiple tasks simultaneously and prioritize work.
Strong attention to detail and organizational skills.
Experience working in an IT Service & Consulting environment is preferred.
Competitive salary and benefits will be offered to the right candidate.

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Gratitude India Manpower Consultants Pvt. Ltd.

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Process Associate - Customer Service Voice (UK Life)