Proc - Sub Category Manager

Job Profile :

The role holder is responsible for driving sales growth, managing client relationships, and enhancing brand positioning within the luxury segment. In this role, you will implement sales strategies, manage key HNI/UHNI clients, and represent the brand to achieve revenue targets.

Key responsibilities:

Sales & Client relationship building:

This role involves crafting personalized experiences for high-net-worth clients, and ensuring exceptional service standards. Implement and execute strategies to achieve sales targets and close deals. Drive the sales process from lead qualification to deal closure, ensuring high service standards. Conduct product demonstrations, presentations, and negotiations to secure deals. Build and nurture long-term relationships with existing and prospective clients.

Customer Experience Excellence

Industry awareness

Collaboration:

Work with the marketing, operations, and other teams to ensure a seamless client experience. Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts.

Skills & competencies

Impeccable presentation and grooming, reflecting the luxury brand s image. Results-driven, with a passion for exceeding expectations. High emotional intelligence and the ability to build trust with discerning clients. Flexibility to travel and work extended hours, including weekends, as needed for events or client meetings. Excellent communication, negotiation, and interpersonal skills. Ability to deliver personalized, high-touch client experiences.

Practice

Educational Qualification

Added advantage:

Familiarity with high-end sales techniques and building exclusive client portfolios. Experience in managing and promoting high-value products or services in a competitive market. A strong network of affluent individuals or businesses within the luxury segment is a plus.