Principal Product Manager

Position Overview

We are looking for a talented and motivated Product Manager to join our Product Management team part of Airline and Airport Operations business unit.

SAFE Agile Release Trains presentation

We have different Agile Release Trains responsible to design, deliver, operate, maintain and implement high-value features from distribution to aircraft take-off, as a platform servicing all domains.

Their main business goals with regards to Seat product:

• Improve passengers satisfaction and create new functionalities boosting agents' efficiency

• Module as a service to grow airlines revenue

• Foster business opportunities through new partnerships or technological excellence

• Provide expertise and customized guidance during customer implementations

• Ensure system stability while allowing technical migrations

Their scope:

• Product evolution with Global Community and core component

• Customer Services with Competency Centers, Bespoke, Programs, and Seating functional consultancies

• Technological evolution (Cloud, Componentization, software evolution for RIT)

• Maintenance of Seat Core components

Our Product Management Team

Our PM team is organized around several pillars, including:

• Retailing/Delivery transformations including many brand new capabilities we plan to propose to our customers

• Diversification of our Altea portfolio with new chargeable modules

Key Responsibilities

• Identify, analyze and assess business requirements from customers and prospects.

• Consolidate and articulate business needs into new product concepts or upgrades.

• Propose solutions to the customer aligning with Amadeus business needs.

• Assess potential gaps between customer requirements and Amadeus solutions.

• Write high-level business requirement and contribute to RFP/RFI for the product.

• Define the product strategy, vision & the business value in line with the business owners and other relevant stakeholders.

• Act as EPIC Owner

• Coordinate different functional and technical streams with R&D teams to ensure end to end solution consistency.

• Follow up customer satisfaction by providing support to customer, monitor product acceptance

• Participate to the preparation of key events, guaranteeing the success of promotion/product launch and follow up.

• Participate to the definition of the Value proposition

• Give presentations, demos and familiarisation sessions to customer

• Participate to Seating Community Stream

• Participate in Agile events (PI planning, System demos, Inspect and Adapt workshops…) when applicable / required.

Qualifications

• Proven experience as a Product Manager or similar role

• Strong understanding of Agile methodologies, particularly SAFe (Scaled Agile Framework), and experience working within Agile Release Trains.

• Excellent communication, negotiation, and stakeholder management skills.

• Analytical mindset with the ability to translate business needs into actionable plans and deliverables.

• Ability to set and manage priorities judiciously.

• Engage and empower people of various roles & locations

Considering taking up this challenge? Please reach out to the hiring manager Vannessa Auzanne to exchange about it and discuss how your profile could match the needs.

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