Principal Engineer

Role & responsibilities

• Apply engineering approach to lead and manage the performance, security, observability and reliability of our system
• Develop and implement strategy to optimize system performance, incorporating next gen AI tools for development, security and operational frameworks
• Manage the Implementation and evolution of security measures
  Enforce operational discipline across teams to ensure compliance with organizational and industry standards for data protection. Achieve near 100% database uptime and availability
• Facilitate implementation to continuously improve operational reliability of the cloud infrastructure
• Manage availability, performance, monitoring and Infra Provisioning targets for the Platform which comprises of Cloud infrastructure and On Prem technologies
• Closely partner with Engineering and Technical Support teams to drive resolution of critical issues
• Requires excellent communication skills, clarity of thought and ability to take decisions based on available information and communicate with senior business and technology leaders
• Manage disaster recovery and business continuity plans to ensure minimal downtime and data integrity
• Solid technical and personal mentorship

Preferred candidate profile

• Bachelors or masters degree in computer science, Engineering, or a related field
• 12+ years of overall IT experience
• Experience in highly regulated industries (finance, healthcare, etc) and meeting compliance frameworks (PCI, NIST, ICFR/SOC2, COBIT etc)
• Proficient in common development languages or scripting tools (such as JavaScript, JQuery, ReactJS, TypeScript, SCS, NodeJS, Angular JS, HTML, CSS, .Net, Python, Terraform, Ansible, etc..)
• Demonstrated experience managing observability frameworks and implementing observability pipelines, configuring log analytics and implementing automatic alerting thresholds

Preferred Qualifications:

• Experience with Splunk, Data Dog, Dynatrace and Grafana
• Experience implementing FinOps practices and tools
• Experience working in a large matrixed environment
• Solid familiarity with IAC implementation leveraging CI/CD frameworks
  
• Demonstrated customer experience focus