Job
Description
About The Role
Position Title:
L2 Ops Engineer
REPORTING LOCATION: Poland
WORKING LOCATION: India
OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, O365 and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businesses
SPECIFIC ASSIGNMENTS :
As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding:
Workspace related queries and issues.Desktops and Servers patchingAzure services configurations and maintenanceM365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Exchange).Identity and Access Management queries.Applications related problems requiring triage to respective application support group.
Main activities, but not limited to, are:
Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure.Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe.Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure.Own the incoming requests and manages escalations.Support in creation of operational documents, communications and processes.
REQUIRED SKILLS :
An ideal candidate should have strong 5+ years experience in all of the below:Exchange Online managementIntune administrationExperience in server (virtual & physical) infrastructure design and transitionsWindows Server 2016/2019/2022 deployment & support, File servers, Active Directory, AzureTroubleshooting of Windows 10, 11, O365Monitoring toolsVery good command of English written and spoken
Below skills will be an advantage:Automation with PowerShell, Ansible etc.Service Now Ticketing usageITIL Foundation certificateSite 24x7 Monitoring tool
Additional Information
What we offer:
A launch pad into various senior management opportunities- within the many business lines of Eurofins globally- or into the management hierarchy in our different corporate functions.The opportunity to grow your project management skills in a demanding, fast growing organization.A chance to become part of a highly motivated international team of professionals.In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).
