Principal Associate - IT

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilizing the existing Eurofins Policies, the mission of the position AD Engineer is to: Active Directory operations and support. ROLE & OBJECTIVES: AD SME / L2 roles and responsibilities - Experience 8+ years in AD Operations. Specific Assignments for AD Engineer: Administer the Active Directory Forest, including AD based DNS, DFS; Familiarity with enterprise multi-forest Infrastructure models. Create and maintain already applied GPOs. Manage the AD based DNS, DFS, DHCP, AAD Connect. Manage Azure AD (Entra ID) Automate repetitive tasks with PowerShell scripting. Operate the AD environment with best practices for capacity, redundancy and performance; Assists in projects by mapping changes, improve and analyze changes, introduce plan to be decided upon; Manage Active Directory related incidents. Implement Standard Changes related to AD global settings as per procedure. The Focus of the AD Engineer includes: 1. Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres.2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs, management of IT Incidents, IT Changes and IT Problems in ITSM based system on the related processes, procedures and work instructions. Operate and install on Enterprise-level Infrastructure for providing Microsoft services, such as AD, for global initiatives following those through to implementation via collaboration with project and support teams; Identify opportunities to innovate, extend and enhance service delivery everywhere possible; ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes and supporting resolution of the issues found; Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems; Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs. Ensure that the performance, scalability, and security is maintained and optimized; Deliver quality documentation allowing for smooth day-to-day operations; Improve existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation by automation; Contact to vendor technical support for Priority 1 incidents; Cooperate closely with the rest of IT Infrastructure & Operations, Architecture and Security teams. Qualifications Bachelor's Degree 8+ years in AD Operations