66 Dfs Jobs

Position: Deputy Manager/Manager- IT Responsibilities and Duties: Cybersecurity and Compliance: • Implement and enforce security measures to protect organizational data and systems. • Ensure compliance with applicable data protection laws, standards, and regulations. • Conduct regular audits of IT systems and processes to identify vulnerabilities. Team Leadership and Development: • Lead, mentor, and evaluate the IT team to ensure efficient operation and professional growth. • Coordinate with internal departments to understand IT needs and deliver timely solutions. • Drive a culture of innovation and continuous improvement within the IT team. Vendor and Stakeholder Management: • Manage relationships with IT service providers and vendors. • Negotiate contracts and service level agreements (SLAs) to ensure value for money. • Liaise with stakeholders to communicate IT strategies, challenges, and achievements. Project Management: • Oversee the planning, execution, and delivery of IT projects. • Monitor project timelines, budgets, and resources to ensure successful completion. • Document project progress and provide regular updates to leadership. Requirements and skills: Technical Expertise & Hands on experience in: • MS Exchange, O365, Azure • Active Directory, Domain controllers, DNS, DHCP, Group Policy • ADFS • Backup Solutions (Veeam/Commvault) • BCP & DR • ISMS best practices and ISO 27001 • Qualification : B Tech/BE in CS/Electrical or Electronics • Experience : Experience in IT infra support & IT Ops with 9-10 years with at least 3 years in a managerial role. • Location : Bangalore

This role involves performing user administration tasks in a Windows Active Directory environment, granting NTFS permissions, and managing Exchange mailboxes. The advantages include enhancing security and compliance, improving productivity, and streamlining access management processes. Our company will benefit from your strong communication skills, versatility, and commitment to excellence. Job Requirements Details Career experience performing user administration in a Windows Active Directory environment Experience in granting NTFS permissions for folders/files in a Windows environment Experience in Exchange administration; creating and maintaining mailboxes, distribution lists, contacts and public folders Experience performing user administration tasks for various in-house and third-party applications Familiarity with Distributed File System (DFS) Basic knowledge of UNIX administration commands Knowledge of and the ability to adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements, obtaining, and documenting required approvals Experience with work-flow management tools (i.e., ServiceNow) Excellent communication skills and exposure to work on Project on tight deadlines. *Commitment to excellence and high standards, strong organizational skills; able to manage priorities and workflow; provide documentation and accountability Versatility, flexibility, and a willingness to work with constantly changing priorities Experience on Windows PowerShell would be added advantage. Pay Range $ 1200000.00 - $ 1500000.00

Role & responsibilities We are looking for candidates with the following skills and experience: Proficiency in Smaragd and NX Hands-on experience with casting, forging, or sheet metal components in NX. Familiarity with Release Processes & Release Procedures Including ECO creation in Truck BOM Planner and ECO release in Safira. Technical Drawing Interpretation Strong understanding of technical drawings and application of Geometric Dimensioning and Tolerancing principles. DMU Checks and Corrections Experience in identifying and resolving DMU issues. Knowledge of 4D Workspace and Sandbox is a plus. Additional Skills (Preferred): Working knowledge of Kinematics and FEA (Finite Element Analysis).

Reporting to Senior Manager, Global Technical Support. As Specialist, Global Technical Support , you will be responsible for becoming a proactive member of Packet Optical Global Product Centre of Excellence team. You will be responsible for working with GCC (Global Customer Care), design, and PLM to influence the product quality and support the GCC readiness for CIENA Optical Products. Specific Responsibilities include : Provide expert level technical consultation to the GCC organization when requested. Provide trend analysis on customer cases and drive improvements to the Ciena PLC (product Life Cycle) process. Connect with Design and manufacturing on problems / issues found in the field and Drive DFS (Design for Serviceability)/ and DFO (Design for Operability) requirements in the products. Use debug tools as we'll as lab research to aid Customer s technical problem. Recover information vital to escalate the incident or issue to Design, Product/Project Management, Documentation, or Training. Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback. Create, review, validate and publish required Method of Procedure (MOP) and Field Service Bulletin (FSB) documents. Expand and improve knowledgebase (KCS) technical content. Mentor, train and advance newly hired Technical Support Engineers. Travel to customer sites and Ciena locations globally if required. Provide remote technical support (via telephone or on line) for identified CIENA products 24x7 when required. On call duty includes evenings and weekends. Perform other duties as assigned. The Must Haves: Experience on CIENA products 6500, 6500 RLS and Waveserver. Bachelor s degree in technical field (eg Engineering, Computer Science) from a four-year college or university with 5 to 10 years related experience or equivalent combination of education and experience. Several years of experience in a technical support role with an equipment vendor in the Telecommunications industry. Strong knowledge understanding of OTN, SONET/SDH/DWDM, Carrier Ethernet and switching systems for telecommunications applications/Systems. Special proficiency in some products or technologies. Proficiency with various office software applications including Microsoft Outlook, Microsoft Word, and Excel. Ability to analyze, trouble-shoot and resolve sophisticated problems. Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal direction. Proficient with various types of test equipment for optical and protocol testing. System level trouble shooting on fiber optic telecommunications transport and switching equipment. Knowledge of data communications, UNIX SUN/Oracle as we'll as experience working in an IP network. Good abilities to establish relationship and build excellent Customer focus. Great teammate that is ready to assist in, or lead, troubleshooting. Willing to take ownership for complete problem resolution. Work in a collaborative environment and promote the sharing of knowledge and experiences. Must have the ability to communicate effectively in English language both verbal and written. Excellent Customer service skills and the ability to work with customers on both technical and management levels. Excellent oral and written communication skills. Must be punctual and able to accept continuous unusual work hours, typically, at very short notice.

Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal. Jio has over 400 million customers in India, generating petabytes of data every second, and hence the need to build infinitely scaling, low latency, high throughput and highly available systems. 1 Education :- B.E./B.Tech/MCA in Computer Science 2 Experience :- Must have 6+ Years relevant experience in the field of Vmware ,Windows and NSX Administration. 3 Mandatory Skills/Knowledge :- 1. Installation and Configuration: Deploy, install, configure, and upgrade VMware software and virtualization platforms based on client requirements. a. Experience on VMware vRA, vROPS, and vRO b. Experience in P2V, VMotion and VMware virtual center. c. Experience in installing, configuring, troubleshooting ESXi d. Upgrades of NSX-v environments 2. Management Experience with planning, deployment, configuration and administrator of NSX-T Infrastructure 3. Configure Distributed Firewall and Gateway Firewall to protect east-west and north-south traffic 4. Troubleshooting: Identify and resolve issues related to VMware infrastructure, including virtual machines, ESXi hosts, vCenter servers, and networking components. 5. Should be able to handle critical Incidents and able to perform root cause analysis. 6. Should have experience in handling User service request and Alert management. 7. Experience in Deployment of NSX-T DataCenter Infrastructure 8. Work experience in deployment of NSX Manager, NSX Edge nodes, NSX Edge Clusters on VMWare ESXi environments Configure and troubleshooting. 9. Performance Optimization: Monitor and optimize the performance of VMware environments to ensure efficient resource utilization and high availability. 10. Security: Implement security best practices to protect virtualized environments from threats and vulnerabilities. 11. Technical Support: Provide technical support and guidance to clients, addressing their VMware-related concerns and inquiries. 12. Experience in Microsoft Windows Server Administration DC, DNS, DHCP, DFS, WSUS, Group Policy Management etc. 13. NSX-v operational familiarity and all concepts 14. Deployment of NSX-v environments 15. Knowledge of basic network concepts e.g., IP, TCP, DNS, switches, routers etc 16. Concepts of load balancers and their function and features 17. Capacity Planning: Assess and plan for future capacity requirements, recommending hardware and software upgrades as needed. 18. Should have knowledge of ITIL Process. Preferred Skills/Knowledge 1. Good understanding of NSX-T DataCenter Logical Switching, Routing, Bridging, Security, Services, Monitoring and Federations. 2. Good understanding of TCP/IP services and network security and working experience with firewalls Working experience of enterprise switching and routing. 3. Prior experience in banking domain with exposure to compliance requirement for various standards like PCI - DSS. 4 Desired Certifications VMware VCP-NV certification 5 Soft Skills 1. Must be ready to learn new technologies and acquire new skills. 6. Must be a Team Player 3 7. Should be good in Verbal and Written Communication.

Summary of the Role : Candidate having strong domain knowledge of Electric Vehicle and EV aggregates is preferred EV-Testing Hands on Experience for EV related testing data analysis, Root Cause Analysis & Problem Solving. Experience of ICE Vehicle for Durability & Vehicle performance testing. Experience in Project Management, vehicle prototype development, vehicle commissioning, vehicle testing and validation. Candidate having working experience with OEM or TIER-1 will be preferred Details of the Job : Complete ownership of coordination with, - EV subgroups e.g. Wire harness, Cooling system, Electronics, Battery, VCU etc. - Vehicle groups such as Vehicle design, Body, Electricals, transmission, Purchase, testing and homologation, Production Engineering, Service etc. - EV development partners Project Management: Tracking of project activities, report preparation which includes focus on Quality, schedule, Program actions, certification etc. Complete ownership for EV vehicle build, commissioning and testing Drive the project to complete documents required for DVP/R, FMEA, DFM/DFA, DFS and DFF etc. Knowledge of component packaging and packaging challenges / issues. Awareness of product development cycle, gate review system and project management KINDLY SHARE YOUR RESUME ON sv17@svmanagement.com

Administers Windows Server environments, manages Active Directory, group policies, and system security. Handles backup, recovery, and troubleshooting.

Job Title: File Share Services & One Drive Admin Linked to Role Level: Level 3/4 JOB PURPOSE Responsible for the daily operations of the Home Drives (H) and Share Folders (G, I) together with DSF management and global File Share infrastructure area , its delivery in accordance with customer Service Level Agreements and in line with industry best practice in support of on-going operations and projects. Support the OneDrive migrations and movements of data Act as a central point of contact within the File Servers migrations . Support migration to cloud technology and upgrades Windows 2003, 2008 Act as a central point of contact within the offshore area for Data Management for File Sharing and DSF links Help to define standards and policies for new and existing File Servers related technologies Provide 3rd level support for the File Services (FS) and have overview of supporting components (i.e. AD, DFS, NetApp, Wintel, File Servers, etc.). Provide onboarding and trainings for 2nd level support Major Accountabilities Ensures that all supporting components of the service, including any associated SLAs, OLAs and UCs are aligned and managed as an integrated service. Monitors, reviews and reports performance against the SLA/OLA service and/or portfolio. Implementation and post-installation responsibilities include technical consulting to user community and providing solutions to software problems. Support and be responsible for defined system administration activities on an allocated/defined system or environment. Support and improve system environment and services (sizing). Supports the File Share Offshore Improvement Activities and recommends areas of improvement EXPERIENCE More than 12 years of IT experience in operations and system management tasks More than 5 years’ proven experience with administering File Shares and Microsoft Active Directory and related technologies (i.e. – WINS, DFS, PowerShell, etc.) More than 3 year experience supporting a globally environment and migrations Role & responsibilities Preferred candidate profile

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilizing the existing Eurofins Policies, the mission of the position AD Engineer is to: Active Directory operations and support. ROLE & OBJECTIVES: AD SME / L2 roles and responsibilities - Experience 8+ years in AD Operations. Specific Assignments for AD Engineer: Administer the Active Directory Forest, including AD based DNS, DFS; Familiarity with enterprise multi-forest Infrastructure models. Create and maintain already applied GPOs. Manage the AD based DNS, DFS, DHCP, AAD Connect. Manage Azure AD (Entra ID) Automate repetitive tasks with PowerShell scripting. Operate the AD environment with best practices for capacity, redundancy and performance; Assists in projects by mapping changes, improve and analyze changes, introduce plan to be decided upon; Manage Active Directory related incidents. Implement Standard Changes related to AD global settings as per procedure. The Focus of the AD Engineer includes: 1. Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres.2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs, management of IT Incidents, IT Changes and IT Problems in ITSM based system on the related processes, procedures and work instructions. Operate and install on Enterprise-level Infrastructure for providing Microsoft services, such as AD, for global initiatives following those through to implementation via collaboration with project and support teams; Identify opportunities to innovate, extend and enhance service delivery everywhere possible; ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes and supporting resolution of the issues found; Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems; Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs. Ensure that the performance, scalability, and security is maintained and optimized; Deliver quality documentation allowing for smooth day-to-day operations; Improve existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation by automation; Contact to vendor technical support for Priority 1 incidents; Cooperate closely with the rest of IT Infrastructure & Operations, Architecture and Security teams. Qualifications Bachelor's Degree 8+ years in AD Operations

Vehicle packaging, Concept generation, and Layout creation Perform the change content identification, Impact Analysis & highlight risks Vehicle Interaction Study - DMU Check, Report and drive closure Add-delete sheet preparation at every stage of the project. Managing the model and variants EBOM and layout with variants rule creation Should know the system release process with an understanding of the release workflow cycle and change management. Product Configurator - Tool knowledge, EBOM variants, MBOM variants EBOM & MBOM Part Validation & Release based on VI checklist. BOM Audit and Closure TC Enhancements/Customisation - Staging validation and Deployment Sign Off 3D and 2D drawing creation at part, subassembly, and layout level following the Coordinate system. (GCS and VCS) GD&T and tolerance stack-up analysis. Here s what we are looking for: CAD tools experience in Teamcenter, UG Nx, CATIA, and SAP/ERP exposure. Python or equivalent coding software. Knowhow on system-level packaging studies and interaction checks DFx of automobiles ( DFA, DFM, DFS), e2W knowledge is an advantage. Experience on Teamcenter, E-Bom, MBOM, release and version management. Design process/CAD automation using NX Open AI. Behavioral competencies: Generating ideas, Concept creation & detailing Analyzing situations of EBOM management Evaluating Problems & Investigating Issues Communicating Information Adjusting to Chang e What You bring to Ather: B.Tech or equivalent with Specialization in Mechanical Engineering/Machine design As per RRF number of years of relevant experience working with CAD packages

System Engineer- II Role assumes technical responsibility for execution/ reporting /and closure of RM&SS - Reliability Maintainability & System Safety. The role holds technical responsibilities for supporting project planning, delivery & tracking project health. Respond to customer reliability / safety / maintainability requirements from a requirements & technology standpoint and discuss concepts and solutions with them & evolve. Prepare and deliver critical RM&SS documentation. Ensure timely information flow among and between team members and implement project-related communication plans and operating systems. Collaborate with global cross functional teams to develop and drive common processes, tools and cycle time reduction processes within RM&SS. Excellent focus on execution; should ensure responsiveness to customers, team and management. Be a growth enabler with an entrepreneur mindset and creating IP portfolios through innovation. HTSIND2025 Requirements: 03 - 06 years of overall work experience in reliability & Safety domain. Master s or Bachelor s Degree in Electronics or Electrical or Communication or Aerospace engineering or Reliability Engineering. Strong domain knowledge in Electronics hardware development. Preferred Skills Design For Reliability (DFR) - Reliability Predictions/Allocations/Stress & derating analysis. Design for Safety Analysis (DFS) - Fault Tree Analysis and Failure Modes and Effects Analysis using software tools like using Relex, ISOGRAPH, ITEM tool kit, CAFTA. Knowledge on Reliability Standards like MIL_HDBK-217F, NPRD, Telcodia, PRISM, ARP 4761, 4754, & Environmental test standards DO 160D. Ability to work effectively with individuals at all levels. Excellent written and oral communication skills. Mindset be an innovative and integrative thinker.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Who are we? Are you ready to make electrifying connections? Help us design sustainable transportation solutions for the future. Electromobility is the global development centre within the Volvo Group for electric drivelines. We develop zero emission propulsion systems making a difference for the customers. Come and join Volvo Group and help leave society in good shape for the next generation. Be part of our evolution as we strengthen our team. What do we do? Electromobility R&D in Bangalore is a young, dynamic and growing organization. We work in close cooperation with colleagues across globe to develop solutions and components which will electrify Volvo vehicles and contribute for a sustainable future. At the ESS (Energy Storage System), section we re responsible for the global battery solution. In Electrical & Electronics Hardware group, we re responsible for all ingoing HV components, wiring and busbars . We are now looking for a Senior EDS Electrical design engineer. What you will do In this role, you will serve as a EDS component engineer. As part of this position, you will take end-to-end ownership of the design, development, validation, and lifecycle management of wiring harnesses in high-voltage battery systems. This role requires strong technical leadership, cross-functional collaboration, and hands-on expertise in both high-voltage and low-voltage harness design, with a focus on meeting product safety, reliability, and performance requirements in HV battery pack applications. Who are you? As a person you are a team player and a problem solver, you drive for results and have no problem in dividing problems into chunks that can be grasped by you or your teammates. You are quick to pick up technical details, structured and have a good sense for planning your individual work. You are curious by nature and probably like to tinker with technology. Key Responsibilities Component Engineer for Battery Pack Wiring Harness (HV/LV) and lead all associated technical activities. Drive cross-functional collaboration across mechanical, electrical, and thermal interfaces to ensure complete system integration. Define and manage technical requirements, lead component design and development in close coordination with suppliers, adhering to Volvo GTT standards and processes. Align Review of Technical Specifications with suppliers to ensure clarity and compliance. Ensure wiring packaging feasibility, integration with battery pack architecture, and manufacturability in collaboration with packaging, installation, and production teams. Investigate and resolve field and test-related issues, perform root cause analysis and drive corrective actions. Ensure compliance with industry safety, EMC, and functional safety standards relevant to energy storage systems. Required Competencies & Experience 8-10 years of experience in automotive HV wiring harness or electrical system design and development. Strong understanding of wiring harness components: connectors, terminals, clips, wires, insulation, etc. Proficiency in high-voltage system components (e.g., contactors, fuses, resistors, connectors, BMS interfaces). Deep knowledge of wiring harness development lifecycle: packaging, schematic creation, electrical & thermal analysis, and manufacturability. Experience with Creo 3D for harness design and Saber 2D for electrical schematics and bundle drawings. Ensure compliance with relevant industry standards, regulations, and best practices for energy storage systems, such as functional safety standards. Hands-on experience with DFMEA, DFA, DFS, DFM, and risk analysis methodologies. Demonstrated ability to work effectively with suppliers, including alignment on technical specifications and delivery timelines. Strong communication and collaboration skills, with a solution-oriented mindset. Bachelors or Masters degree in Electrical or Mechanical Engineering or equivalent. Experience with Volvo GTT systems, tools, and development processes is a strong plus. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Who are we? Are you ready to make electrifying connections? Help us design sustainable transportation solutions for the future. Electromobility is the global development centre within the Volvo Group for electric drivelines. We develop zero emission propulsion systems making a difference for the customers. Come and join Volvo Group and help leave society in good shape for the next generation. Be part of our evolution as we strengthen our team. What do we do? Electromobility R&D in Bangalore is a young, dynamic and growing organization. We work in close cooperation with colleagues across globe to develop solutions and components which will electrify Volvo vehicles and contribute for a sustainable future. At the ESS (Energy Storage System), section we re responsible for the global battery solution. In Electrical & Electronics Hardware group, we re responsible for all ingoing HV components, wiring and busbars . We are now looking for a Senior EDS Electrical design engineer. What you will do In this role, you will serve as a EDS component engineer. As part of this position, you will take end-to-end ownership of the design, development, validation, and lifecycle management of wiring harnesses in high-voltage battery systems. This role requires strong technical leadership, cross-functional collaboration, and hands-on expertise in both high-voltage and low-voltage harness design, with a focus on meeting product safety, reliability, and performance requirements in HV battery pack applications. Who are you? As a person you are a team player and a problem solver, you drive for results and have no problem in dividing problems into chunks that can be grasped by you or your teammates. You are quick to pick up technical details, structured and have a good sense for planning your individual work. You are curious by nature and probably like to tinker with technology. Key Responsibilities Component Engineer for Battery Pack Wiring Harness (HV/LV) and lead all associated technical activities. Drive cross-functional collaboration across mechanical, electrical, and thermal interfaces to ensure complete system integration. Define and manage technical requirements, lead component design and development in close coordination with suppliers, adhering to Volvo GTT standards and processes. Align Review of Technical Specifications with suppliers to ensure clarity and compliance. Ensure wiring packaging feasibility, integration with battery pack architecture, and manufacturability in collaboration with packaging, installation, and production teams. Investigate and resolve field and test-related issues, perform root cause analysis and drive corrective actions. Ensure compliance with industry safety, EMC, and functional safety standards relevant to energy storage systems. Required Competencies & Experience 8-10 years of experience in automotive HV wiring harness or electrical system design and development. Strong understanding of wiring harness components: connectors, terminals, clips, wires, insulation, etc. Proficiency in high-voltage system components (e.g., contactors, fuses, resistors, connectors, BMS interfaces). Deep knowledge of wiring harness development lifecycle: packaging, schematic creation, electrical & thermal analysis, and manufacturability. Experience with Creo 3D for harness design and Saber 2D for electrical schematics and bundle drawings. Ensure compliance with relevant industry standards, regulations, and best practices for energy storage systems, such as functional safety standards. Hands-on experience with DFMEA, DFA, DFS, DFM, and risk analysis methodologies. Demonstrated ability to work effectively with suppliers, including alignment on technical specifications and delivery timelines. Strong communication and collaboration skills, with a solution-oriented mindset. Bachelors or Masters degree in Electrical or Mechanical Engineering or equivalent. Experience with Volvo GTT systems, tools, and development processes is a strong plus. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.

Lead Storage Systems Administrator - Interspence Solutions Innovation is our driving force towards your success Lead Storage Systems Administrator Lead Storage Systems Administrator Job Type: Full-Time -12:30 PM to 8:30 pm OR 2:30 pm -10:30 pm Job Summary: We are looking for a dedicated and experienced storage systems administrator who can work closely with the storage team in the US. The ideal candidate will have a strong background in managing and maintaining storage systems, with expertise in Windows NTFS/DFS, Linux NFS/S3 and NetApp hardware and software. Experience with VAST storage solutions will be an advantage. Strong operations management and critical thinking skills are essential for this role. Key Responsibilities : Administer and manage storage solutions using Windows NTFS/DFS and Linux NFS/S3. Configure, monitor and maintain NetApp hardware and software to ensure optimal performance and reliability. Oversee and manage VAST storage infrastructure, ensuring data integrity, security, and availability. Provide technical support and troubleshooting for storage-related issues. Develop and maintain documentation for storage systems, processes, and procedures. Implement and manage backup and recovery processes to ensure data protection. Collaborate within IT and with other departments to ensure seamless integration of storage solutions. Stay updated with the latest industry trends and technologies to improve storage infrastructure continuously. Work closely with the US team in the planning, executing, and monitoring storage-related projects. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum of 10+ years of experience in storage system administration. Expertise in Windows NTFS/DFS and Linux NFS/S3. Extensive experience with NetApp storage solution, including relevant certifications. Experience with VAST storage solutions. Excellent critical thinking and problem-solving abilities. Strong communication and interpersonal skills. Ability to work independently as well as part of a team remotely. Advanced certifications in storage technologies (e.g., NetApp Certified Data Administrator). Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Perform regular patching and updates to ensure server security and stability Automate system administration tasks using PowerShell and other scripting tools Handle server hardware installation, upgrades, and maintenance. Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 5+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Solid experience in Windows Servers patching and troubleshooting Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Work experience in high availability and clustered environment configuration Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Hands on experience on performance tuning of VMware ESXi hosts Experience in configuration of VMWare HA and DRS features is required Experience on P2V and V2V migrations Basic knowledge of Citrix environment Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Oversee Citrix environments, including setup, configuration, and maintenance of Citrix servers and applications Automate system administration tasks using PowerShell and other scripting tools Plan and execute system migrations, ensuring minimal downtime and robust data integrity Maintain and troubleshoot hyper-converged infrastructure (HCI) to support business operations Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 7+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Familiarity with hyper-converged infrastructure management Proficiency in virtualization technologies such as VMware, Nutanix, and Citrix Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Hands-on experience in performance tuning of ESXi host. Implement Hardening on ESXi host. Experience in P2V, vMotion, and VMware virtual center Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Experience on Server builds and decommission, Commission / Decommission of Domain Controllers. VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring Experience in server certificate administration, SSL/TLS protocols and algorithms, HTTP/HTTPS, etc. Experience in enterprise load balancing administration using F5, Citrix ADS (aka Netscaler), etc. Experience in server antivirus administration and troubleshooting using Cylance, Microsoft Defender/Sentinel, CrowdStrike, etc. Experience in Commission / Decommission of ESXi Host hosted on various hardware like Dell, HP, Cisco UCS Blade Centers Experience on configuration of HA and DRS features in a cluster and troubleshooting Experience in configuring VMware vSphere iSCSI & Fiber Channel storage and troubleshooting Experience on P2V and V2V migrations Work experience in high availability and clustered environment configuration Solid experience in Windows Servers patching and troubleshooting Working knowledge of CentOS / RHEL OS platforms Technical knowledge in vCenter and ESXi, Aria Operations 8.X, vSAN, VMware Aria Operations for logs 8.x, VMware vSphere 7.x Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise, and overview Shift Rotational shift and rotational offs (rotational offs will be very minimal as per business requirement)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance Troubleshooting system and server errors. Reviewing system error logs and user-reported errors Automate system administration tasks using PowerShell and other scripting tools. Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 3+ years of relevant experience with the following: Experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Experience in Windows/Linux Servers Patching Knowledge of networking concepts, system security practices, and ITIL frameworks Proven excellent problem-solving, communication, and teamwork skills Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Solid experience in Windows Servers patching and troubleshooting Experience on Server builds and decommission, Commission Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in 'show ip route' 'sh mac address-table' etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Security Analyst IAM - Governance Roles & Responsibilities a. Execute IAM controls crucial to identity lifecycle management (e.g, access request, access administration, termination monitoring, access reconciliation, etc.) b. Execute role and user access certifications for applications and systems to ensure compliance with SOX (Sarbanes-Oxley) and SOC requirements. c. Maintain changes required to keep SOP's up to date d. Contribute to process improvement initiatives. Required Skills Iam,Security Analysis,Identity Access Management

Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS Ensuring System Readiness for Parts before seeding / Launch of new Products (Creating Service kits, Child parts nos Define preliminary inventory norms for Warehouse and Dealerships Develop and Update Literature for existing products (Operators Manual, Parts catalogue Service Manual, Wall Charts, DATA book Create e- CATALOGUE (Parts) for all New Models Design special Service Tools for New Products so as to improve Service quality at Dealerships Enabling the MEC Team to impart Training on New Products (Provide technical inputs, Training aids, faculty Preferred Industries Automobile Tractor Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture Critical Experience System Generated Core Skills Communication Skills Customer Sensitivity Consumer Focus Customer Relationship Management (CRM) Customer Support Manpower Management Dealer Relationship Management Negotiation Training Development Revenue Generation SAP Service Planning Service Readiness Assessment Team Building Territory Coverage Optimization Warranty Management Designing Customer Experience Service Orientation Capability Building Service Quality Service Management

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: L2 Desktop support engineer for Global Desktop Engineering team, concentrating on engineering and escalations support for Windows Desktop Operating Systems related to Physical, Virtual Desktops and other desktop applications. Key duties - Support and Maintain the Desktop platform and its infrastructure - Participate in Global Desktop OS patch management and deployment - Responsible for creating deployment packages and custom applications in an enterprise environment. - Be point for APAC end user services escalations and drive resolutions, bridge desktop engineering and regional EUS supports. - Ensure APAC nuances are captured and taken into consideration while adopting global standards - Coach End User Service team and Service Desks through new and routine tasks - Recommend new end user technologies and solutions to replace or enhance security, reliability, user experience - Participate in Global Technology projects as requested to provide guidance on desktop and end user experience - Work closely with Wintel, Network Engineers, and 3rd party support organizations in support of the Desktop platform. - Performs various reports required for tracking department's productivity. - Develop and maintain global workstation standards, processes, and documentation - Be familiar with next-generation Desktop platforms with high level of automation General skills - Client focused mindset - Have a history of working in a mission-critical environment. - Background in financial services or similar regulated industry preferred. - The ability to create high quality documentation for Desktop platforms. - Experienced supporting large and complex desktop environments, specifically VDI. - Experienced in working on large complex Desktop transformation programs - Experience with profile management and optimization - Experience creating and optimizing Citrix policies - Experience in application deployment - Experience in OS deployment - Experience in Patch Management - Advanced experience troubleshooting and optimizing VDI environments as well as physical - Experience with Windows client Migration - Willing to work in shift / weekend activities where needed Technical Skills - Citrix XenDesktop/XenApp 7.15+ - Microsoft Windows Operating Systems (Windows 7, Windows 10, Windows Server) Microsoft Group Policy PowerShell and automation SCCM 2012 R2+ App-V Troubleshooting Memory dump / Application dump Office365 Microsoft Azure - Appsense Environment manager Performance Manager Application Manager - Other AppSense Thin Client technologies VMware vSphere Skype for Business Sophos Lumension Service now, Logic monitor & Systrack Personal Attributes - Positive attitude capable of remaining positive when under immense pressure - A good communicator, and able to work collaboratively in a global team. - Someone who can operate in a fast-changing environment and take ownership of their work. - Someone who will challenge the status quo and improve the overall user experience. - Strong organizational and time management skills. - The applicant should be comfortable owning and swiftly resolving level 4 technical issues for our global client base. - An inquisitive thinker, with attention to detail. - CCEA (or CCP-V) and MCSE/MCITP certifications preferred Required Skills Citrix,Vulnerability Management,Gpo

You ll be our : New Product Quality Engineer - Electricals You ll be based at: Corporate office, Bangalore (IBC Knowledge Park) You ll be aligned with : New Product Quality Lead You ll be a member of: New Product Quality What you ll do at Ather: Actively participate in setting product quality targets and standards for the project Conduct DFMEAs during product development, identify risks, recommend mitigation plan validate effectiveness Define cases for simulation on based on usage / change contents, identify risks evaluate from design reviews other DFx studies (DFA/DFM/DFS) as part of design adequacy check Understand customer requirements product requirements and ensure test strategy is sufficient achieve reliability durability targets (Component pack level) with PV Lab Effective test build planning to ensure robust validation capturing all the variations possible in production Drive RCA and corrective actions for all bugs identified during development process using 8D methodology Actively participate in PFMEA sessions to ensure design requirements are met in process and feedback to design based on process bottlenecks - bridge between Dev Ops worlds Actively participate in supplier audits during PPAP audits and ensure all product quality requirements are met Lead customer complaint resolution by defining problems, prioritising with CFT and driving resolution through structured 8D method Ensure failure/issues/lessons learned are forwarded effectively to the new product development Here s what we are looking for: Thorough understanding of vehicle electrical components / peripherals like Lamps, switches, horn, electronic components, harness, power cables, locksets etc. Working experience in peripheral component design, microcontroller / microprocessor design, Gerber and PCB design, FMEAs and improvements, component / box build manufacturing processes and SMT, supplier EoL and product traceability requirements Experience in problem attribution definition, root cause analysis and countermeasure validation Working knowledge understanding of quality tools and methods (PPAP, 8D, SPC, DVP and build planning) What you ll bring to Ather: Bachelor / Masters degree in electrical engineering or equivalent from institute of repute 3-5 years of relevant experience in vehicle electricals working in large 2W / 4W OEMs ,\

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Job Title: O365 Administrator - L2 Location: Hyderabad Experience: 3-6 years Job Summary: We are seeking an experienced O365 Administrator (L2) to manage and support our Microsoft Office 365 environment. The ideal candidate will have strong expertise in O365 administration, troubleshooting, and user support, ensuring smooth operations and security compliance. Key Responsibilities: - Administer, configure, and manage Microsoft Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune. - Monitor and troubleshoot O365-related issues, including email flow, authentication, and service outages. - Manage Azure Active Directory (AAD), user provisioning, and group policies. - Implement and enforce security policies such as MFA, Conditional Access, and DLP. - Provide L2 support for end-users, resolving escalated tickets related to O365 services. - Perform tenant management tasks, including license assignments, mailbox migrations, and user permissions. - Work with Microsoft support to resolve complex issues. - Assist with Power Automate and PowerApps workflows. - Collaborate with IT teams on O365 adoption and best practices. - Maintain compliance with security and governance policies. Required Skills & Qualifications: - 3-6 years of experience in O365 administration and support. - Strong expertise in Exchange Online, SharePoint, Teams, and OneDrive. - Hands-on experience with Azure AD, PowerShell scripting, and Intune. - Good understanding of email security, spam filtering, and compliance policies. - Experience with incident management tools and ITIL processes. - Excellent troubleshooting and problem-solving skills. - Strong communication and customer support skills. Preferred Qualifications: - Microsoft Certifications: MS-100, MS-101, or AZ-104 (preferred but not mandatory). - Experience with hybrid Exchange environments. - Knowledge of Power Automate, PowerApps, and Defender for O365. Required Skills Microsoft Office,Exchange Online,Azure AD

Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Skills : Active Directory, Expert in Troubleshooting, configuring & managing Active Directory DS 2019, DFS (DFSR and DFSN), AD FS & AD CS, Microsoft Entra ID, AD FSNotice Period: 0-15 days