Job Title: Business Analyst (Sales)
About Ably Soft:
Ably Soft specializes in delivering engagement and conversion driven eCommerce solutions for web and mobile. With an expert team of over 150+ web professionals, and clientele in more than 50 countries, our flagship award- winning product YoKart! has been a huge success. Our cutting-edge e-commerce enabled and database driven platforms have gained much recognition. We are one of the fastest growing IT companies in the region, and we support employee-driven work environment.
ISO 9001:2015 Certified company
NASSCOM Member
Candidate Profile:
- Candidate should have worked on same or similar profile in a web/mobile solutions
development company. - Candidate should have an experience in writing Proposals/RFPs/RFIs and
presentations, pre-sales business documents. - Candidate should have excellent communication/presentation skills.
- Should be having experience of coordinating with different Teams leaders to prepare
complete proposals and tracking the inputs. - Strong team player and a positive attitude.
- Proven analytical skills and strategic thinking.
- Dependability - Meets schedules consistently including deadlines and project
requirements. - Keep updated about the latest updates in the web, ecommerce and mobile
commerce industry.
- Lead Qualification and Initial Engagement
o Analyze and make relevant notes w.r.t source of the lead, prospects persona/profile, options to establish a connection with the prospect. o Conduct initial contact with leads via email/phone/whatsapp/skype/Social Networking platforms etc and record relevant notes in our CRM. o Collect and record essential information from leads to determine relevancy and potential of the lead. o Qualified leads will be transferred to the core sales team members for further action. - Deliver product demos within the team and to the prospects/clients
- Handle assigned leads
o Calls and Follow ups with the clients o Custom Requirements Understanding/Gathering o Assist Seniors Team members in leads handling o Handle the assigned leads under the guidance of seniors - Ensure superior customer satisfaction before and after project delivery
- Participate in conversation between post-sales department and client
- Documentation - BRD, HRD, WBS, Proposals, Estimation Sheet etc as may be required
- Share feedback and suggestions:
o Give suggestions to improve products and share clients feedback with the product development, marketing team and other analysts. o Process Gaps Identification - Any changes we can do in our process, to convert the leads better. o Quality of Work Apply job knowledge effectively and thoroughly. - Demonstrate reliability and accuracy in work performance.
- Meet the assigned targets (10X of the gross salary/CTC)
Reporting and Leads Management: o Share your work report with sufficient details and support documents o Maintain HubSpot (CRM) on daily basis with sufficient details like MOMs/Internal Notes/Observations/Suggestions/Reasons for the leads lost and other relevant inputs. o Number of Leads Handled, Won, Lost with reasons for leads lost o Maintain Leads status, notes, progress updates etc in the CRM as per the CRM and Leads Management guidelines shared. o Provide other reports as may be required for different analysis purposes.
Required Experience:
Qualifications:
Location and Working Days:
