Pre-Sales

Job Description for: CSE (Customer Support Executive)
Job Title: Customer Support Executive – Telle Caller

Location: KPHB, Hyderabad

Experience: 0 to 1 year

Company Name: Nextgen Property Adviser Pvt Ltd

Position Type: Full Time

About Us

*Nextgen Property Adviser Pvt Ltd (propertyadviser.in) – Buyers focused Real Estate Software Company. *

Below are our Key USPs.

• PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.
• We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.
• We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
• We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.

Job Description:

We are looking for a representative to join our team at 1trec as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.

Role and Responsibilities

• Managing outbound and inbound calls in timely manner.
• Provide accurate information about products and services.
• Identify and assess customer needs to achieve satisfaction.
• seize opportunity to upsell the product.
• Build sustainable relationships and trust with customer account through open & interactive communication.
• Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
• Maintain Client Interaction logs in CRM.
• Stay updated on industry and best practices.
• Contribute to a positive and supportive team environment.

You will be a perfect fit, if you have

• Bachelor’s degree in any discipline.
• Strong communication skills and customer centric approach.
• Ability to learn quickly and adapt to changing situation.
• Basic computer skills and familiar with Ms Office
• Problem Solving Attitude and willingness to take on new challenges.
• Willingness to work in flexible hours.

Interested candidates can drop their CV at saikumari@1trec.com or can connect at 9121165081

Job Type: Full-time

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• We work on Saturday and Sunday's also, Our week off will be on Tuesday OR Wednesday. Are you fine working in this format ?

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)
• Telugu (Preferred)

Work Location: In person

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• We work on Weekends our week'll be on Tuesday or Wednesday. Are you comfortable with this?

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Telugu, English (Preferred)

Work Location: In person