L1 Technician Job Description Job Title: Level 1Technician // Resident Engineer Location: Hyderabad Job Type: Full-Time Job Summary: The L1 Technician is responsible for providing first-line support to end-users for hardware, software, and basic networking issues. This role serves as the initial point of contact for technical support and works to resolve problems or escalate them to higher-level support if necessary. Key Responsibilities: · Respond to IT support tickets, emails, or calls from users regarding hardware, software, or network issues. · Perform basic troubleshooting and issue resolution for desktops, laptops, printers, and other peripherals. · Perform CAT 6 cable crimping and cable fault inspection. · Assist with CCTV camera fixing and configuration. · Support L2 switch diagnosis and basic router configuration. · Conduct network diagnosis and basic infrastructure troubleshooting. · Maintain asset records and update ticketing systems with accurate information. · Escalate unresolved issues to L2/L3 support teams with proper documentation. · Provide clear and professional communication with users. · Follow IT policies, procedures, and safety guidelines. Requirements: · Diploma or degree in IT, Computer Science, or related field. · 1–2 years of IT support or help desk experience. · Basic knowledge of Windows/Mac operating systems and Microsoft Office Suite. · Hands-on experience with networking hardware and cabling is a plus. · Excellent communication and customer service skills. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): what is your current CTC? what is your expected CTC ? Experience: Network support: 1 year (Preferred)

Job Title : Level 2 Network Technician Location : Mayapur, Kolkata Job Type : [Full-time] Department : IT/Network Operations Salary : Negotiable PROVENTURES (https://proventures.net.in/) Below are our Key USPs. Proventures is a Distributor and Value-added Reseller with a vast experience in system Integration providing a single window solution for IT, Telecom and Broadband Networks-PAN India. We are serving the industry with our prompt and rapid services in all the segments with our fleet of experienced and well-trained Engineers and Services Executives. Job Summary : We are seeking a skilled and proactive Level 2 Network Technician to support our networking infrastructure. The ideal candidate will have hands-on experience with Layer 2 switching technologies, basic routing protocols, and firewall management. You will play a key role in ensuring network stability, supporting escalations from Level 1, and collaborating with senior engineers on network projects. Key Responsibilities : * Configure, monitor, and troubleshoot Layer 2 switching technologies including VLANs, STP, RSTP, and Trunking. * Implement and maintain basic routing using OSPF and static routes. * Support and manage firewall configurations and policies (any vendor). * Respond to escalated tickets and incidents related to network connectivity, performance, and access issues. * Perform routine network health checks and assist with upgrades or patching. * Maintain accurate network documentation, diagrams, and change logs. * Collaborate with L1 support and senior engineers for timely issue resolution and knowledge transfer. * Participate in on-call rotations and provide after-hours support when required. Required Skills & Qualifications: * 2–4 years of hands-on experience in a network support or technician role. * Strong knowledge of Ethernet switching, VLAN tagging,Spanning Tree Protocols (STP/RSTP), and802.1Q trunking. * Working experience with OSPF routing and static routing configurations. * Exposure to firewall administration (experience with any firewall platform such as Cisco ASA, Fortinet, Palo Alto, etc.). * Familiarity with networking tools for diagnostics and monitoring. * Strong analytical and problem-solving skills. * Good communication and documentation skills. Preferred Certifications (not mandatory) : *CCNA or equivalent networking certification * Vendor-specific firewall certifications (Fortinet NSE, Palo Alto PCNSA, etc.) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Nadia, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Experience: Network engineering: 1 year (Preferred) Language: English (Preferred) Location: Nadia, West Bengal (Preferred)

Job Title: Customer Support Executive – Telle Caller Location: KPHB, Hyderabad Experience: 0 to 1 year Company Name: Nextgen Property Adviser Pvt Ltd Position Type: Full Time About Us *Nextgen Property Adviser Pvt Ltd (propertyadviser.in) – Buyers focused Real Estate Software Company. * Below are our Key USPs. PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years. We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017. We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling. We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions. Job Description We are looking for a representative to join our team at 1trec as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services. Role and Responsibilities Managing outbound and inbound calls in timely manner. Provide accurate information about products and services. Identify and assess customer needs to achieve satisfaction. seize opportunity to upsell the product. Build sustainable relationships and trust with customer account through open & interactive communication. Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution. Maintain Client Interaction logs in CRM. Stay updated on industry and best practices. Contribute to a positive and supportive team environment. You will be a perfect fit, if you have Bachelor’s degree in any discipline. Strong communication skills and customer centric approach. Ability to learn quickly and adapt to changing situation. Basic computer skills and familiar with Ms Office Problem Solving Attitude and willingness to take on new challenges. Willingness to work in flexible hours. Interested candidates can drop their CV at jyothi@1trec.com or can connect at 9121165081 Job Type: Full-time Pay: Up to ₹250,000.00 per year Benefits: Provident Fund Supplemental Pay: Commission pay Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Language: English (Preferred) Telugu (Preferred) Work Location: In person

Nextgen Property Adviser Pvt Ltd (propertyadviser.in) – Buyers focused Real Estate Software Company . Below are our Key USPs . PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years. We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017. We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling. We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions. Job Description We are seeking for a highly motivated Sales Executive to join our Real Estate team. The sales executive will be responsible for driving sales of residential and commercial properties, establishing and maintain client relationship and achieving sales target. The ideal candidate should have a proven track record in real estate sales, excellent communication skills and a strong understanding of the local real estate market. Roles and Responsibilities Identify and pursue sales opportunities for residential and commercial properties within the assigned territory. Conduct property tours and showcase presentation to prospective buyers, highlighting key features and benefits. Provide guidance and support throughout the buying process, from initial inquiry to closing and beyond. Negotiate terms of sale, including price, financing and closing dates, to achieve mutually beneficial agreements for buyers and sellers. Develop and implement sales strategies and action plans to maximize revenue and profitability. Stay informed about market trends, property values and competitive landscape in the local real estate market Conduct market research and analysis to identify potential opportunities, pricing strategies and areas for growth. You will be a good fit, if you have Bachelor's degree in marketing, sales or related field Strong communication and negotiation skills, Familiar with local market conditions. Familiar with CRM software & proficiency in Ms Office. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you okay to work in Tellapur, Hyderabad? What is your salary expectation? Language: Telugu (Preferred) English (Preferred)

Job Title: Customer Support Executive – Telle Caller Location: KPHB, Hyderabad Experience: 0 to 1 year Company Name: Nextgen Property Adviser Pvt Ltd Position Type: Full Time About Us *Nextgen Property Adviser Pvt Ltd (propertyadviser.in) – Buyers focused Real Estate Software Company. * Below are our Key USPs. PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years. We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017. We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling. We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions. Job Description We are looking for a representative to join our team at 1trec as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services. Role and Responsibilities Managing outbound and inbound calls in timely manner. Provide accurate information about products and services. Identify and assess customer needs to achieve satisfaction. seize opportunity to upsell the product. Build sustainable relationships and trust with customer account through open & interactive communication. Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution. Maintain Client Interaction logs in CRM. Stay updated on industry and best practices. Contribute to a positive and supportive team environment. You will be a perfect fit, if you have Bachelor’s degree in any discipline. Strong communication skills and customer centric approach. Ability to learn quickly and adapt to changing situation. Basic computer skills and familiar with Ms Office Problem Solving Attitude and willingness to take on new challenges. Willingness to work in flexible hours. Interested candidates can drop their CV at govind@1trec.com or can connect at 8977763414 Job Type: Full-time Pay: Up to ₹250,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Hyderbad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): We work on Saturday and Sunday's also, Our week off will be on Tuesday OR Wednesday. Are you fine working in this format ? Education: Diploma (Preferred) Language: English (Preferred) Telugu (Preferred) Work Location: In person