Pre-Sales Manager -Real Estate

Job Purpose:

The Pre-Sales Manager will be responsible for managing and nurturing leads generated through various marketing campaigns and platforms. The role involves lead qualification, customer engagement.

Key Responsibilities:

• Lead Management & Qualification

• Manage incoming leads via website, digital campaigns, walk-ins, tele-calls, and channel partners.
  
• Qualify leads based on project fitment, budget, requirement, and readiness to buy.
  
• Maintain consistent follow-up and nurture leads until they are ready for site visits or sales closure.
  

• Coordination with Sales Team

• Schedule and coordinate site visits for qualified leads.
  
• Provide the Sales team with detailed briefing on client requirements and lead background.
  
• Follow up with Sales team post-visit for feedback and next actions.
  

• Customer Communication

• Act as the first point of contact for potential clients.
  
• Provide accurate project information, including pricing, specifications, and legal documents.
  
• Handle initial objections and queries professionally to maintain interest.
  

• Collaboration with Marketing

• Coordinate with marketing for lead generation campaigns.
  
• Share insights from lead interactions to help optimize marketing messaging.
  
• Provide feedback on quality of leads and conversion trends.
  

Required Skills and Competencies:

• Excellent verbal and written communication skills.
  
• Good understanding of the real estate market, especially residential.
  
• Ability to multitask and prioritize effectively.
  
• Strong customer orientation and persuasive skills.
  

Qualifications & Experience:

• Bachelors degree in any discipline
  
• 47 years of relevant experience in pre-sales, tele-sales in the real estate sector.
  
• Experience in high-volume lead handling and fast-paced sales environments.
  

KPIs / Success Metrics:

• Lead response time
  
• Lead-to-site-visit conversion ratio
  
• Lead aging and follow-up compliance
  
• Handoff quality to sales team