Pre & Post Sales Engineer

As a member of our team, your main responsibility will be to provide support to the sales team by understanding customer needs and requirements. You will collaborate closely with the sales team to conduct product demonstrations and presentations in order to showcase the value of our solutions. Your technical expertise will play a crucial role during sales pitches and proposals, helping to analyze customer requirements and propose tailored solutions. In addition to pre-sales support, you will also be involved in post-sales activities to ensure customer satisfaction. This includes troubleshooting technical issues, providing ongoing support, and delivering training to customers on product usage. You will act as the main point of contact for technical issues and escalations, working closely with the engineering team to address customer feedback and improve our products. Your role will require you to develop and deliver technical presentations, respond to technical inquiries and RFPs, conduct site surveys and evaluations, and work towards maintaining high levels of customer satisfaction. Your dedication to providing excellent pre-sales and post-sales support will be essential in helping us achieve our goals. This is a full-time, permanent position with a day shift schedule. The work location will be in person, allowing for direct interaction with the team and customers. Join us in this exciting opportunity to contribute to our success and make a difference in the world of technical solutions.,