5 Product Usage Jobs

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0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: Field Application Engineer South India. Location: South India ( Extensive travel required). Industry: Waterproofing / Industrial Coatings. Who We Are Amchem is one of the leading two-component polyurethane coating manufacturers in the world. We have been in business for over 30+ years and have worked with some of the Worlds biggest pipe manufacturers such as Jindal Saw LLC, Welspun, Oriental Steel, Electrosteel etc. on projects totaling over 75 million square feet. We are growing at more than 50% CAGR and have been recently awarded Star Export House by the Government of India. With our new line of products that meet industrial standards from all over the world (USA AWWA C222, Fran...

Posted 3 weeks ago

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Customer Support Representative at our company, you will be responsible for handling customer queries, issues, and complaints through various communication channels such as phone, email, chat, or ticketing systems. You will provide first-level technical support for software, applications, or IT-related services and troubleshoot any issues that arise. In case of unresolved issues, you will escalate them to the appropriate technical team for further assistance. Your role will also involve guiding customers on product usage, installation procedures, and basic troubleshooting steps to ensure a seamless customer experience. Your key responsibilities will include: - Handling customer queries,...

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: - Provide technical assistance and support to customers, primarily focusing on Tally accounting software. - Diagnose and resolve technical issues, assist with product usage, and ensure customer satisfaction. - Offer timely and accurate technical support through various channels such as Anydesk, Ultraviewer, TeamViewer, Zoom, phone, email, and chat. - Educate customers on product features, functionalities, and best practices for maximizing their use of Tally software. - Provide training and guidance on software navigation and utilization tailored to their business needs. - Escalate complex issues to higher-level support and collaborate with the technical team to develop solutio...

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Customer Success Manager at CloudSEK, you will play a pivotal role in ensuring that strategic accounts derive maximum value from our cybersecurity solutions. Your primary responsibilities will involve cultivating strong relationships with clients, offering expert guidance on threat management, and facilitating seamless integration and utilization of CloudSEK's products. Your background in cybersecurity will be instrumental in comprehending and addressing the specific needs and challenges faced by our clients. Your key responsibilities will include: Account Management: - Cultivating and nurturing relationships with client accounts to maintain high levels of customer satisfaction and rete...

Posted 3 months ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a member of our team, your main responsibility will be to provide support to the sales team by understanding customer needs and requirements. You will collaborate closely with the sales team to conduct product demonstrations and presentations in order to showcase the value of our solutions. Your technical expertise will play a crucial role during sales pitches and proposals, helping to analyze customer requirements and propose tailored solutions. In addition to pre-sales support, you will also be involved in post-sales activities to ensure customer satisfaction. This includes troubleshooting technical issues, providing ongoing support, and delivering training to customers on product usage...

Posted 3 months ago

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