Practice Manager - Night Shift

As a Practice Manager at Oracle NetSuite's Professional Services team, you will play a crucial role in managing and developing the Project Management and Consulting community. Your responsibilities will encompass overseeing project delivery, managing delivery risks, ensuring compliance standards, and driving customer success. Your performance will be evaluated based on team targets, improvements, project risks, revenues, and customer achievements. Your key responsibilities include: - Leading a team of resources and managing resource planning and staffing for various service engagements - Maximizing billable utilization and serving as an escalation point for services, engagements, and people performance - Contributing to internal practice development efforts through training and mentoring new and experienced resources - Ensuring team billable utilization targets are met and achieving quarterly revenue targets - Collaborating with Account and Client Management teams and maintaining high-quality standards in project delivery - Managing executive-level customer relationships and overseeing NetSuite implementations - Handling project staffing and resource scheduling and contributing to the company's focus on verticalization You will also be involved in: - Hiring, training, and managing a team of resources - Providing coaching and mentoring for career development - Building team expertise in project delivery and handling day-to-day administrative tasks - Deploying practice expertise in presales activities and supporting project delivery projects - Managing the performance of the Practice Team and recruiting, coaching, and developing professional Consultants and Project Manager/Consultants Additionally, your role will entail: - Working closely with NetSuite Global Solution & Innovation function - Staying updated on new developments and products - Creating and promoting a portfolio of Professional Consulting Services - Collaborating with Resourcing and Demand to influence resource allocation - Balancing customer needs with the Practice's ability to deliver consulting services In addition to your core responsibilities, you will be accountable for: - Setting objectives and reviewing the performance of Project Manager/Consultants - Managing scope and expectations for projects - Allocating a training budget and generating practice forecast data - Complying with Oracle's HR policies and procedures Qualifications required for this role: - 10-12+ years of experience in systems applications consulting - Proven Professional Services Delivery leadership - Strong retail and/or wholesale distribution vertical application solution experience - Exceptional communication skills - Experience in change management, business process mapping, services sales, and consulting in a SaaS environment is beneficial - Previous experience with enterprise application solutions such as NetSuite, Oracle, SAP, PeopleSoft, JD Edwards, or Dynamics is a plus Please note that this is a night shift job from 6 PM to 3 AM IST.,