64 Saas Environment Jobs

As a positive and self-motivated professional with customer support experience and an affinity for technology products and innovation, you will be working directly with active clients to address any product feature functionality questions related to the products your team supports. Your responsibilities will include coordinating the delivery of various services provided by the Support team, such as responding to inquiries via email tickets and phone, data migrations, live phone training, and reconfiguration. By assisting clients and troubleshooting system issues, you will collaborate with internal teams to provide effective solutions. Key Responsibilities: - Assist active clients with produc...

As a Client Success Delivery, Sr. Associate at our company, you will be responsible for the daily delivery and execution of assigned client accounts in a fast-paced environment. You will manage all aspects of technical and creative projects, ensuring project planning, fact-finding, execution, timing, functionality, troubleshooting, quality, and cost are all handled efficiently. Your role will involve demonstrating a deep understanding of our product and service offerings, providing examples and case studies to support clients" objectives. **Key Responsibilities:** - Responsible for ongoing day-to-day client deliverables on assigned accounts - Execute client deliverables, orders, and manageme...

ESSENTIAL DUTIES AND RESPONSIBILITIES: Key Responsibilities: Understand and stay current with industry trends and emerging technologies. Accelerate adoption of new technologies, prototype new initiatives and develop proof of concepts utilizing the latest technologies. Act as a champion of quality across the development teams through best practice sharing and reviews of designs and code. Develop comprehensive development standards to make our development approach and environment consistent and maintainable across the developer community. Provide thought leadership, architectural and design reviews and oversee enforcement of standards through design and code reviews. Able to effectively commun...

As a Sr. Renewal Sales Specialist at Adobe in Noida, you will play a crucial role in managing and growing relationships with existing VIP customers in India. Your responsibilities will include achieving and exceeding quarterly and annual targets, ensuring growth on renewals and upsell/cross-sell, pro-actively prospecting on accounts renewing in the year, conducting customer and partner meetings to deepen relationships and uncover new opportunities, collaborating with internal teams, monitoring market and competitor activities, and always acting with integrity and professionalism. Key Responsibilities: - Achieve and exceed quarterly and annual targets - Ensure growth on renewals and upsell/cr...

Role Overview: As a Client Support Specialist at ICE Mortgage Technology, your main responsibility is to provide support to customers using ICE Mortgage Technology products, services, platform technologies, and workflows. You will ensure timely and effective resolution of customer questions, concerns, and errors encountered in their interactions with the products. Your role will require strong communication skills, problem-solving abilities, and a proactive approach to ensure customer satisfaction. Key Responsibilities: - Act as the initial point of contact for clients reporting incidents and issues - Utilize technical expertise to assist clients in using ICE Mortgage Technology software sol...

**Job Description** As a Support Specialist 1 - Chat & Email at WebPT, you will be at the forefront of answering questions and providing support to customers using WebPT's software. Your role will involve utilizing your expert knowledge of the software to ensure customers are maximizing the use of WebPT's product offerings. You will be expected to communicate effectively and cater to various learning styles, showcasing your expertise in a customer-centric manner. **Key Responsibilities** - Serve as the primary point of contact for all Members - Provide exceptional customer service and maintain a CSAT score of 90 or above - Respond to inbound live chats and emails promptly and accurately - Ad...

As an Account-Based Marketing (ABM) Manager at Zinrelo, your role is crucial in driving personalized and targeted marketing campaigns for high-value accounts. You will collaborate with sales, product, and customer success teams to design and execute strategies that enhance customer engagement, generate leads, and accelerate revenue growth. **Key Responsibilities:** - **Develop and Execute ABM Strategy:** Lead the creation and implementation of account-based marketing strategies for high-value target accounts, aligning marketing initiatives with sales goals. - **Cross-Department Collaboration:** Work closely with sales, product marketing, and customer success teams to align on goals, share in...

As a Global Customer Support Lead at Radancy, your role involves leading and developing a team of high-performing Customer Support Specialists. You will be responsible for providing regular coaching and feedback to ensure the team delivers top-notch customer service. It is essential to maintain a culture of accountability and customer-centricity while fostering quality, empathy, and problem ownership. Key Responsibilities: - Lead and develop a team of high-performing Customer Support Specialists, offering regular coaching & feedback. - Ensure 24x5 global coverage by coordinating with US and EU-based leaders in a follow-the-sun support model. - Monitor ticket queues to ensure timely response ...

Role Overview: You will be responsible for managing the complete onboarding process for all ZoomInfo customers, ensuring a smooth and timely implementation experience. This includes serving as the primary point of contact, coordinating with cross-functional teams, and driving customer satisfaction through proactive communication and effective project management. Key Responsibilities: - Manage the comprehensive onboarding process for all ZoomInfo customers, including new business, renewals, and upsells, to ensure organized programs with detailed goals and timelines. - Serve as the primary point of contact for customers during the onboarding and implementation phase, addressing customer goals,...

As a Solutions Engineer II at Vimeo, you will be a vital part of the Solutions Engineering team, collaborating with a wide range of customers to understand and assess their needs and effectively communicate how Vimeo's platform can address those needs. You will primarily focus on introducing video capabilities to major global Enterprises through an innovative, intuitive, and secure video platform. Working alongside dedicated colleagues who share a passion for video technology, diversity, and inclusivity, you will embody Vimeos" core principles: - Champion The Customer - Customer satisfaction is our top priority - Chase Excellence - Continuous learning and resilience are key to achieving exce...

You will play a crucial role as a Partnerships & Alliances Leader at Knowmax, a global provider of customer experience knowledge management solutions. Your primary focus will be on expanding the company's network and enhancing offerings through strategic partnerships. Key Responsibilities: - Manage and strengthen existing partner relationships with System Integrators, ISVs, BPOs, and channel partners. - Collaborate with sales, product, marketing, and development teams to devise effective partnership strategies. - Develop a scalable model for formalizing partnerships. - Identify, cultivate relationships, and negotiate deals with new partners. - Take charge of partnership reporting and perform...

As a Technical Project Manager for a SaaS HCM Solution, your role will involve leading software development projects, collaborating with cross-functional teams, overseeing technical aspects, and ensuring successful project delivery within established timelines and budgets. Key Responsibilities: - **Project Leadership:** Lead the planning, execution, and delivery of software development projects in alignment with company goals and customer requirements. - **Team Collaboration:** Foster a collaborative environment by working closely with the CTO, developers, QA engineers, and other stakeholders to drive innovation and high performance. - **Technical Oversight:** Ensure the application of best ...

As a Senior Product Manager at Curriculum Associates, you will work closely with technology, design, and research teams to deliver solutions that support educators directly and indirectly by providing tools and frameworks to extend the i-Ready platform. Your role will involve developing a deep understanding of educator and platform team needs, communicating product definition and prioritization, working closely with engineering teams to deliver reporting features, and continuously improving the product based on user feedback. Your creativity and collaborative problem-solving skills will thrive in our fast-growing and dedicated environment. **Key Responsibilities:** - Manage the organization,...

Job Description Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. Responsibilities Act as the first point of contact for clients reporting incidents and is...

As an Executive Finance & Accounts at the company, your role will be crucial in managing billing, invoicing, revenue reporting, and financial reconciliation activities. Your attention to detail and proactive approach will ensure the accuracy, timeliness, and transparency of the financial operations, benefiting both customer relationships and internal stakeholders. Key Responsibilities: - Generate and issue accurate invoices to clients based on subscription plans, usage data, and contract terms. - Ensure timely billing for new customers, renewals, expansions, and adjustments. - Monitor and track outstanding invoices; promptly resolve any discrepancies. - Maintain up-to-date billing records, e...

As a candidate for this role, you should have 4-6 years of prior experience in the field with an advanced understanding of OOPS and knowledge of SDLC (Software Development Lifecycle). Experience of working in an Agile environment is required along with the ability to design for scale and performance. You should be able to conduct peer code reviews, possess solid problem-solving skills, and have hands-on programming experience. Expertise in data structures and algorithms is a must. Key responsibilities for this position include: - Designing for scale and performance - Conducting peer code reviews - Possessing solid problem-solving skills - Having hands-on programming experience - Demonstratin...

Location: Bangalore - Indraprastha, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operati...

As a Digital CSM at Cisco ThousandEyes, your role is crucial in overseeing the entire customer lifecycle by leveraging technology, automation, and data to create a seamless experience across onboarding, adoption, and renewal phases. You will proactively engage with customers digitally to ensure they receive value and meet their goals without the need for constant one-on-one communication, thus playing a key role in scaling customer success efforts and optimizing engagement while maintaining the human touch. **Key Responsibilities:** - **Digital Engagement Strategy:** Develop and execute a proactive digital communication strategy for customer segments, focusing on volume accounts to drive eng...

As a backend software engineer at Arista, you will have the opportunity to work on CloudVision, an enterprise network management and streaming telemetry SaaS offering used by major companies across various industries. You will be responsible for owning your project end to end, from defining requirements and designing the architecture to building the backend, writing automated tests, and deploying the product into production. Additionally, as a senior member of the team, you will play a key role in mentoring and growing new team members. This role requires a strong and broad software engineering background, where you will not be limited to any single aspect of the product or development proce...

Role Overview: You will be joining Arista Networks as a backend software engineer, responsible for owning projects end to end. Working with product management and customers, you will define requirements, design architecture, build the backend, write automated tests, and deploy the product into production. Additionally, you will mentor and grow new team members, showcasing a strong and broad software engineering background. Key Responsibilities: - Work with product management and customers to define requirements and design architecture - Build backend systems, write automated tests, and deploy into production via the CD pipeline - Mentor and grow new team members - Demonstrate a strong and br...

As a NetSuite Functional Consultant (Financials) at Netradyne, you will play a crucial role in the Business Systems Group to support the fast-paced growth of the company. Your expertise in financial modules will be essential in owning project deliverables of NetSuite projects, including Advanced Revenue Management. Your hands-on approach is required to drive optimal implementation, manage stakeholders, and facilitate consensus for smooth project delivery. **Role And Responsibilities:** - Engage with key end-users and business owners to align applications with standard business processes, conducting gap analysis as needed - Gather business requirements from internal stakeholders and document ...

As a Sales Manager / Account Manager at Hubbler, your role involves focusing on account acquisition within various verticals of the Enterprise segment. You will be responsible for identifying, engaging, and developing the Enterprise Software solution requirements provided by Hubbler across different markets. Your ability to understand various business processes and interact with clients to discover their growth pains will be crucial in recommending solutions that create a wow experience in their journey. At Hubbler, Enterprises can configure applications to suit their business needs and engage better with internal teams. **Responsibilities:** - Explore mid and large enterprise accounts to se...

You will be responsible for designing and managing end-to-end global email campaigns for lead generation, nurturing, events, product updates, and retargeting. Additionally, you will build and manage automated drip campaigns for various buyer journeys and service lines, such as Data and Analytics Services, M365 Services, and Dynamics 365 CRM. Furthermore, your role will involve developing segmentation and personalization strategies based on industry, region, persona, and funnel stage. Collaboration with content, design, and sales teams will be required to craft compelling messaging for IT decision-makers. You will be optimizing email sequences through A/B testing of subject lines, CTAs, layou...

As a Client Success, Print Fulfillment Specialist, your role involves managing the daily delivery and execution for assigned client accounts, including all print fulfillment, orders, and project management in a fast-paced environment. You will be responsible for all aspects of assigned technical and creative projects, from project planning to execution, ensuring timing, functionality, troubleshooting, quality, and cost. Your ability to demonstrate a deep understanding of Ansira's product and service offerings will be crucial in supporting the clients" objectives effectively. In this role, you will work closely with cross-functional departments to set project expectations, priorities, and dea...

As a Practice Manager at Oracle NetSuite, you will play a crucial role in managing and nurturing the Project Management and Consulting community. Your responsibilities will include overseeing delivery risks, ensuring compliance with delivery methodologies and standards, and driving team performance improvements. Your success will be measured by various factors such as team performance, revenue generation, and customer satisfaction. Key Responsibilities: - Ensure the team meets billable utilization targets - Achieve quarterly Professional Services revenue targets - Collaborate with Account and Client Management teams to drive user adoption of NetSuite - Manage executive-level customer relatio...