PPK Operations Senior Analyst - Communications

Content development & AI-driven storytelling

• Gather stories and data to craft clear, compelling content that engages internal and external audiences, including presentations, newsletters, social media posts, webinars, articles, reports, and video
• Contribute storytelling ideas, from pitch to execution, for multiple channels
• Leverage AI tools to enhance content creation, analyze data, and extract audience insights
• Ensure all content adheres to existing brand guidelines and brand voice
• Stay informed on sustainability trends, AI advancements, storytelling best practices, and evolving practice priorities to sharpen messaging
• Monitor audience engagement data and perform content analysis to refine approach and optimize messaging
• Complete additional special projects as needed

Project management

• Own and execute communications projects, developing and maintaining structured workplans to keep communications projects on track[SP1]
• Maintain content calendars to ensure strategic and timely messaging
• Contribute to planning and execution of key meetings
• Experiment with and integrate AI tools to drive project management efficiency
• Anticipate challenges and clear roadblocks with the team s support to keep initiatives moving forward

Stakeholder management & coordination

• Collaborate across Bain teams to align messaging on sustainability priorities (eg, partner with Recruiting to develop materials that position Bain as a sustainability leader; work with Marketing to amplify key sustainability messages in social media)
• Work effectively cross-practice: coordinate seamlessly, ensure information-sharing, proactively flag roadblocks
• Oversee the Further Enthusiast Community, including fostering engagement with inspiring and informative content, facilitating meaningful interactions, responding to community members, analyzing membership and engagement trends, and growing the community
• Engage with other sustainability-focused communities within Bain (eg, Green Teams, Further affiliates) to foster a strong network of sustainability advocates

Additional responsibilities

• Take responsibility for professional development using available resources, such as Bain s internal training platform,on-the-job training and mentoring
• Informally coach and support junior team members
• Learn new tools and platforms as needed

ABOUT YOU

Required:

• Bachelor of Arts or equivalent undergraduate degree

  with strong academic credentials
• You are intellectually curious and able to demonstrate understanding of sustainability concepts in a business context
• You are known for your high-quality work, attention to detail and organization
• You have strong research, writing and editing skills, with a proven track record of making complex topics engaging
• You have strong project management abilities, with a proven track record of juggling multiple priorities
• You are a regular user of AIand automation tools for content creation, research, and/or workflow automation and have a growth mindset about the use of AI (eg, ChatGPT, Perplexity, Adobe Firefly)
• You have the

  maturity and integrity

  to manage highly confidential information and use technology in a responsible way (eg AI)
• You can

  self-motivate

  and work autonomously, integrating guided coaching and collaborative teaming to further develop
• You can work in a

  global team

  , collaborating with colleagues across the globe and in different time zones

Preferred:

• 4+years of professional experience

  in marketing, operations or a related field
• You have experience supporting the

  development of content strategies

  , including setting objectives, determining audience segments, performing research, auditing competitors, selecting channels, and developing editorial calendars
• You enjoy working in a

  fast-paced

  and sometimes demanding environment
• You have experience using

  social media

  in a corporate context to advance business objectives
• You have familiarity with

  sustainability frameworks

  (eg, Sustainable Development Goals, GRI, CDP, EcoVadis)
• You have strong proficiency with

  communication tools

  (eg, PowerPoint, SharePoint, Microsoft CRM, Zoom Webinars, and Staffbase)