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Post Sales Business Analyst

Post Sales Business Analyst

Rivulet Digital

3 - 4 years

2 - 6 Lacs

ahmedabad

Posted:23 hours ago| Platform:

Apply

Skills Required

analytical wordpress web development php workflow business rules sow pattern recognition risk management jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Type:

Full Time

Job Location:

Ahmedabad

Job Time:

11:00am to 8:00pm

We are seeking a highly structured, analytical, and collaboration-driven Post-Sales Business Analyst to join our Delivery & Operations team. In this role, you will act as the bridge between Sales Project Intake Delivery Execution, ensuring every signed project enters development with absolute clarity, requirement completeness, and functional accuracy.

You will play a key role in converting signed Scopes of Work (SOWs) and client requirements into detailed documentation, helping delivery, design, development, and QA teams execute projects smoothly and efficiently. This is a deeply execution-focused role that emphasizes precision, requirement communication, and delivery readiness.

Key Responsibilities

Project Intake & Transition
- Review final signed Scope of Work (SOW), proposals, discovery notes, and transcripts from the team.
- Participate in internal project kickoff sessions to absorb client priorities, delivery expectations, and any known technical constraints.
- Identify information gaps or ambiguities that require resolution before development begins.

Requirement Documentation
- Translate high-level business needs into Functional Requirement Documents (FRDs) and User Stories.
- Break down each module or feature into detailed specifications including data fields, validations, interactions, and content behavior.
- Define dynamic content behavior, workflow logic, click behaviors, and conditions for authenticated views (when applicable).
- Work closely with Project Managers to ensure all documentation is delivery-ready.

Internal Communication & Task Structuring
- Collaborate with PMs to convert finalized requirements into well-defined development tasks in the PM tool (ClickUp, Jira, etc.).
- Identify task dependencies and work with leads to establish a logical execution sequence.
- Assist QA teams by preparing initial test case outlines based on user stories and business rules.

Client Clarifications & Change Requests
- Track and document clarification requests from the client during the execution phase.
- Support Project Managers and Account Managers in evaluating scope deviations or change requests by identifying technical impacts and dependencies.
- Maintain version-controlled records of requirement changes and client confirmations.

Quality Alignment Support
- Assist PMs in reviewing completed work against functional requirements before client delivery.
- Participate in internal UAT cycles to validate that the build aligns with documentation and avoids surprises in client reviews.

Documentation Ownership & Hygiene
- Maintain a centralized repository of requirement documents, change logs, and client confirmations for each project.
- Ensure consistent formatting, versioning, and naming across documentation to improve internal usability and traceability.
- Regularly clean up outdated or deprecated references in shared documentation.

Proactive Issue Flagging
- Liaise with the UI/UX design team to ensure designs match functionality expectations and documented user flows.
- Annotate design files or provide developer-facing notes where needed to clarify logic, display conditions, or exceptions.

Cross-Department Collaboration
- Liaise with the UI/UX design team to ensure designs match functionality expectations and documented user flows.
- Annotate design files or provide developer-facing notes where needed to clarify logic, display conditions, or exceptions.

Tool and Process Adoption
- Contribute to refining internal templates and process checklists for documentation, change tracking, and requirement mapping.
- Recommend process improvements based on observed bottlenecks or recurring issues during handoffs.

Team Support & Knowledge Sharing
- Document common functional modules, platform limitations, and project patterns in an internal knowledge base.
- Assist in onboarding new delivery team members by providing background briefs and context documents for ongoing projects.

Reusability & Pattern Recognition
- Identify recurring modules, filters, content patterns, and interaction logic across projects.
- Propose reusable technical patterns or documentation blocks to help improve scoping speed and implementation efficiency.

Desired Skills

3-4 years of experience as a Business Analyst in a digital agency, web development, or software delivery environment.

Experience creating FRDs, user stories, process flows, and QA outlines.

Ability to convert business requirements into clear, structured, developer-ready documentation.

Hands-on experience with tools: Figma, Jira, ClickUp, Miro, Lucidchart, Confluence, Google Workspace.

Excellent written and verbal communication skills.

Strong analytical and logical reasoning capabilities.

Exceptional attention to detail and documentation hygiene.

Nice to Have

Experience working with US-based agencies, SaaS companies, or white-label digital service models.

Familiarity with SOWs, BRDs, technical specifications, and discovery documentation.

Understanding of website development lifecycles (WordPress/Shopify builds, custom PHP/JS development, API integrations).

Ability to annotate UI/UX files and suggest improvements to usability or functionality.

Understanding of risk management, requirement prioritization, and delivery dependencies.

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Post Sales Business Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Type:

Job Location:

Job Time:

Key Responsibilities

Project Intake & Transition

Requirement Documentation

Internal Communication & Task Structuring

Client Clarifications & Change Requests

Quality Alignment Support

Documentation Ownership & Hygiene

Proactive Issue Flagging

Cross-Department Collaboration

Tool and Process Adoption

Team Support & Knowledge Sharing

Reusability & Pattern Recognition

Desired Skills

Nice to Have

More Jobs at Rivulet Digital