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3.0 - 5.0 years
4 - 7 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Windows Server Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
10.0 years
0 Lacs
Hyderābād
Remote
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, Analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world. Job Description Renesas' automotive MCUs holds the No. 1 world-wide market share, and we are now aiming to expand our product lineup to achieve further business growth. Therefore, creating a need to strengthen the organization accordingly. Hardware Development is a vital element necessary to expand our business and this is also why we would like to invite talented Project Managers to join us on our mission. Key Responsibilities Drive the Project development for automotive MCU products from Planning to MP (Mass Production) phase on schedule. Collaborate closely across multiple departments such as Customers, Software Teams, Marketing, Engineering, Finance, Sales and Vendors/Suppliers during project development phase. Deploy best Program Management Practices: Bottoms-up planning, Dependency mapping, Critical path analysis and Risk mitigation using industry standard planning tools such as MS-Project for Project planning and execution. Monitor the Project development progress and report the status on a regular basis and escalate issues whenever needed. Also provide regular Project updates to the Senior Management. Co-ordinate and Conduct Project Gate reviews. Take personal accountability to drive the projects and deliver them on schedule. Ensure proper project meeting cadence is in place and with regular follow-ups on ALL Action Items to resolve any open issues. Support Program Manager and project team in all organizational activities during the project development. Qualifications Minimum 10 years project management experience in the engineering sector ideally in the automotive field Solid technical background with understanding and/or hands-on experience in hardware development Able to plan and manage complex Projects spanning across multiple departments Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills Expertise in Microsoft Office 365 including advanced skills in MS Project Atlassian JIRA and Confluence PMP / PMA certificate is a plus Confident English speaker in a global business environment Additional Information Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com. Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com. Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.
Posted 15 hours ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: COBOL. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Presales Consultant is responsible for supporting the sales team in winning the deal, by developing proactive sales proposals for deals meeting client requirements. P͏resales Support Domain experience across Consumer, Retail, Services, Transportation & Hospitality business verticals is preferred Consulting expertise in creating research driven POVs, targeted pitches for industry advisors, investors, CXOs. Ability to identify industry challenges, fitment, company strategy, relevant offerings, whitespace, partnership needs and value propositions that make a compelling sales pitch for us Ability to create compelling storyline, analytical and out of the box thought driven Art of the possible for hunting prospects across Media, Comms, Retail and Transportation/ Airlines business verticals Create Win Strategy and battle cards jointly with Strategic Marketing Unit (SMU) sales/Global Business Line (GBL), Solution Design teams, and delivery teams Basic understanding of sales process, creating/tracking pipeline. Foster collaboration with sales teams to strategize and align efforts with overall business objectives. Basic understanding of deal commercials and pricing models Ability to ramp quickly and develop good understanding of Wipro solutions, Ips, GTM offerings and opportunities Strong organizational and communication skills, excellent in English language, strong MS-Office suite proficiency, strong analytical skills Supporting customer visits/workshops/Due Diligence exercises and events ͏Bid Management/ Large Deals Solution integration: Ability to integrate solution elements from respective services involved in a deal and draft a storyline that showcases the joint value proposition and TCO as One Wipro team in our submissions and solution defence exercises. Enabling deal qualification for deals >5 Mn USD, asking right questions, draws attention of bigger forum on specific ask. Onboarding bid team and working with multiple stake holders including Practice teams, Account Stakeholders, Sales teams & Finance teams to build an appropriate solution and pricing. Owning end-to-end bid cycle Tracking bid progress, publishing RAG status and take corrective actions/appropriate escalations to ensure that proposals get submitted within given timeline & proper documentation Ability to create reusable templates and poster child storyline that can be replicated across similar opportunities ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
8.0 - 10.0 years
7 - 10 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description ͏ ͏ ͏ ͏ Mandatory Skills: Security Compliance and Framework. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ͏ Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ͏ Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ͏ ͏ Mandatory Skills: Agile Scrum Delivery. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderābād
Remote
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
3.0 years
8 - 8 Lacs
Hyderābād
On-site
. Knowledge of Basic Accounting 2-to-3-year experience in a cash application role Working knowledge of SAP (If experienced) Ability to work with and effectively communicate with all levels of Management Strong analytical/multi-tasking skills Must possess ability to work independently with minimal supervision Stress tolerance Ability to spend extended periods of time. . Verifies payments and ensures that all required paperwork is accurately completed including check numbers and amounts paid. Compiles, batches and applies customer payments to customer accounts Prepares accounts receivable adjustments based on customer short payments. Daily Balancing of the General Ledger Review unidentified deductions, recode, then forward to appropriate Finance analyst (i.e., Returns, Rebates, etc.). . adjustments for entire Accounts Receivable Portfolio are processed in a timely manner. Maintains customer files and all related information in computer system. Research customer duplicates payments Assist in the month end processes as needed Strong written and verbal communication skills. Escalate unresolved issues/concerns. . Must have EXCEL skills.
Posted 15 hours ago
5.0 - 8.0 years
4 - 9 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
8.0 - 10.0 years
2 - 3 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
8.0 - 10.0 years
4 - 10 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do Delivery Management Ensure seamless delivery of the projects Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms Ensure expected ramp down (ERD) compliance as committed in MSA Client Relationship Management Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design and monitor project performance dashboards/ reports with the clients periodically Delivery governance across the project Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ Operational Excellence Automation Focus Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project Innovation Focus Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working Drive and deploy Knowledge Management and sharing Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account Deploy the Wipro's knowledge management portal across the account and monitor & track trainings Capability Development and Talent Pipeline Creation Demand forecasting in line with business requirements Anticipate attrition and ensure right talent supply chain to deliver the project Spearhead quarterly demand forecasting and resource planning aligned to project requirements Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements Drive 100% compliance on trainings and upskilling requirements Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain Drive towards 100% mandatory training compliance for the target population within an account Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP Fresher engagement program Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: IT Operations Management. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
2 - 3 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Info. Systems(Car support). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ͏ Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ͏ ͏ Mandatory Skills: TIS Service Desk. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
1.0 - 3.0 years
0 - 0 Lacs
Delhi
On-site
Job Summary: We are seeking a creative and detail-oriented Photo and Video Editor to join our media team. The ideal candidate will be responsible for editing high-quality visual content for digital platforms, social media, websites, marketing campaigns, and client deliveries. Key Responsibilities: Photo Editing Retouch, color correct, and enhance RAW/JPEG images for digital or print Crop, resize, and optimize photos for different platforms (web, social media, e-commerce) Maintain consistency with brand guidelines in terms of color tone, style, and mood Organize and archive photos efficiently Video Editing Edit raw footage into engaging, high-quality videos Add sound effects, background music, text overlays, and transitions Create reels, promo videos, behind-the-scenes edits, and product videos Export videos in multiple formats for various platforms (Instagram, YouTube, etc.) Requirements: Proficiency in Adobe Creative Suite: Photoshop, Lightroom, Premiere Pro, After Effects Familiarity with Final Cut Pro, DaVinci Resolve is a plus Strong aesthetic sense and attention to detail Knowledge of color grading, noise reduction, and motion graphics Ability to manage multiple projects and meet tight deadlines Basic knowledge of photography/videography equipment and formats Qualifications: Degree/Diploma in Multimedia, Film Editing, Photography, Visual Arts, or related field 1–3 years of experience preferred (freshers can apply with a strong portfolio) Bonus Skills (Preferred but not mandatory): Knowledge of social media trends and content formats Experience in event , fashion , or product shoots Ability to shoot basic video/photo content if required Portfolio Requirement: Please share links to your work or a portfolio showcasing: Before/After photo edits Edited video samples (YouTube, Instagram reels, etc.) Let me know if you'd like a version tailored to: Freelancer listings Studio job Internship/Entry-Level role or translated into Hindi/English mix for local hiring posts. Job Type: Full-time Pay: ₹11,372.77 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person
Posted 15 hours ago
3.0 - 7.0 years
0 - 0 Lacs
Delhi
On-site
Job Title: Digital Marketing Manager Location: On-site Employment Type: Full-Time / Freelance (Project-based or Retainer) Experience Required: 3 to 7 years Job Summary: We are seeking a results-driven Digital Marketing Manager to lead and execute digital campaigns that drive brand awareness, lead generation, and conversion. The ideal candidate should have a strong understanding of multi-channel digital marketing, data analytics, and content strategy. Freelancers with proven project experience are welcome to apply. Key Responsibilities: Develop and execute comprehensive digital marketing strategies Manage and optimize Google Ads, Facebook Ads, LinkedIn Ads Lead SEO and SEM efforts to improve search rankings and traffic Monitor and improve website performance using Google Analytics/Search Console Plan and execute email marketing and marketing automation workflows Oversee content creation for social media, blogs, newsletters, and landing pages Conduct A/B testing , performance analysis, and ROI reporting Coordinate with graphic designers, content writers, and developers Stay updated on latest digital trends, tools, and algorithm changes Key Requirements: 3 to 7 years of hands-on experience in digital marketing roles Proven track record of managing successful paid campaigns and organic growth Proficiency in Google Ads, Meta Business Manager, SEO tools (Ahrefs/SEMrush/Ubersuggest) Strong understanding of marketing funnels, user behavior, and conversion optimization Experience with email marketing tools (Mailchimp, Moosend, etc.) Strong analytical skills and data-driven mindset Excellent written and verbal communication Bonus Skills (Preferred): Experience with B2B lead generation Knowledge of CRM tools (HubSpot, Zoho) Basic graphic design using Canva or Adobe Marketing automation knowledge (ActiveCampaign, Klaviyo) Freelancer Applicants: Must share a portfolio or case studies of previous digital marketing campaigns Ability to work independently and meet deadlines Flexible hours but must attend weekly review calls Pay: Fixed monthly retainer or per project (to be discussed) What We Offer: Opportunity to lead digital initiatives Flexible working environment Performance-based incentives Creative freedom and ownership Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Schedule: Day shift Morning shift Application Question(s): candidate having fluent English is considered. Rate your English out of 10? Experience: Social media management: 3 years (Required) Language: English (Required) Work Location: In person
Posted 15 hours ago
0.0 - 2.0 years
0 Lacs
Dera Māndi
On-site
Job Overview: We are seeking a creative and talented Junior Website German Content Writer to join our Content team. As a Content Writer, you will play a vital role in our content creation efforts, producing engaging and high-quality website copy in German for SMBs. Overall Objective: Write high-quality, engaging website copy in German that increases leads and conversions for SMB lead generation websites, adhering to German language standards and cultural nuances. KRAs: Content Engagement and Readability: KPI: Flesch-Kincaid Reading Ease Score: Maintain above 70 score for all content (targeting easier readability for German audiences). Accuracy and Cultural Nuances: KPI: Zero spelling and grammar errors in all content (as evaluated by a professional editor or reputable grammar checking tool). KPI: Content adheres to German spelling, punctuation, and grammar conventions. KPI: Content avoids cultural references or slang not understood by the German target audience. Website Brief Adherence: KPI: All content adheres to the agreed-upon website brief (word length, tone, target audience, key messages, etc.). SEO Optimization: KPI: Keyword density within the recommended range for targeted keywords. KPI: Meta descriptions optimized for click-through rates and include relevant keywords. KPI: Compelling calls to action (CTAs) that encourage conversions. Qualifications: Bachelor's degree in German language, literature, or a related field. Must have studied in English /German medium in school. Class 12 English / German score to be a minimum of 90/100. Software Knowledge: Proficient in word processors (Microsoft Word, Google Docs). Grammar and spell-check tools i.e Grammarly Knowledge of Plagiarism checkers i.e. Copyscape, Turnitin Essential Requirements: Strong command of grammar & punctuation. Excellent research abilities. Should have a portfolio showcasing diverse and well-crafted written content. Familiarity with SEO principles and best practices. Preferred Skills / Requirements: Ability to adapt writing style to different audiences and platforms. Ability to collaborate effectively in a team environment. Content writing/ creative writing certificate will be preferred. German Language Proficiency Certification (DALF/DELF). Experience : 0-2 years of work experience in the similar role. Career Path: As a Junior Content Writer, you will have the opportunity to grow and advance within our organization. Continued dedication and successful content creation may lead to potential progression into roles such as Content Writer or other leadership positions within the content department. Adaan Digital Solutions Pvt. Ltd (www.adaan.com) Adaan Digital Solutions is a full-service digital agency specializing in visual communication design, content creation, content curation, and digital marketing. We offer consultation for digital transformation and fulfilling digital marketing services and solutions for businesses of all sizes and scales. As a digital fulfillment partner for leading publishers and digital agencies across Australia, India, Europe, Canada, the USA, and the Caribbean, we have built over 1 million websites for SMBs in the last 20 years of our operations. Our USP is creating Total Internet Marketing Environments (TIME) utilizing Technology, Innovation, Measurement & Experience across the web and mobile. We are proud to carry forward the legacy of the 100-year-old publishing group, Tej Bandhu Group. Job Types: Full-time, Permanent, Fresher, Internship Benefits: Paid time off Schedule: Day shift Morning shift Work Location: In person
Posted 15 hours ago
15.0 years
0 Lacs
Delhi
Remote
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Summary: We are looking for a strategic and "Manager – Digital & Cyber, you will lead the strategy and development of secure, scalable, and thoughtful digital solutions, empowering clients to modernize operations, reduce risk, and unlock the full value of Industry 4.0. You will combine technical expertise, consulting experience, and strategic vision to shape how Rockwell helps customers achieve their digital manufacturing goals securely and sustainably. You will report to the Cyber, Digital & MOM (CDM) Leader, India and will be based in Mumbai/Chennai/Pune/Hyderabad/Bangalore/Noida, India. Your Responsibilities: Develop the strategy for cybersecurity and digital services, aligned with Rockwell's digital vision. Consult with important manufacturing clients on digital transformation journeys, covering areas such as data strategy, edge/cloud enablement, digital twin development, analytics, and workforce empowerment. Lead business planning, and portfolio investment strategy. Increase revenue, market reach, and customer success across industries. Lead the development and evolution of industrial cybersecurity offerings, including network protection, secure OT architecture, threat detection, and lifecycle management. Shape Rockwell's digital services go-to-market, including consulting, data analytics, digital twin, and remote monitoring solutions. Build value propositions that align digital technologies with customer operations and outcomes. Support strategic account planning and executive customer engagement for digital improvement plans. Collaborate with Engineering, Sales, IT, Product Management, and Services to operationalize solutions. Build strategic alliances with Partners, Service providers, cybersecurity vendors, and integrators to expand solution impact. Lead forecasting, budgeting, and performance reviews for the MOM business vertical. Conduct competitor analysis, ensuring Rockwell Automation remains a market leader. The Essentials - You Will Have: Bachelor's in Engineering, Computer Science, Business, or related field. 15 Years experience in industrial automation with at least 10+ years of experience in digital consulting, or smart manufacturing leadership. Expertise delivering digital transformation consulting engagements in manufacturing. Familiarity with ICS/SCADA/PLC environments, cloud connectivity, and industrial cybersecurity. Experience influencing executive partners and managing teams. Experience leading digital programs, teams, and customer engagements. With experience executive influence and client development. Collaborative, able to manage matrix reporting teams and multiple partners. The Preferred - You Might Also Have: MBA or postgraduate education with a focus in Digital transformation, Industrial Strategy, or Operations Excellence. Experience with OT/IT convergence, secure manufacturing networks Expertise contributions such as industry publications, conference speaking engagements, or innovation awards. Exposure to business model transformation, smart supply chain solutions, and AI-driven optimization. Global consulting background with successful transformation projects in Life Sciences, Automotive, F&B, or Electronics sectors. What We Offer: Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-SM1 Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 15 hours ago
5.0 - 6.0 years
10 - 15 Lacs
Delhi
On-site
Job Title: iOS Developer Roles Overview We are seeking a highly skilled and experienced iOS Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining high-quality native iOS applications. You will leverage your expertise in iOS development to deliver innovative solutions, collaborate with cross-functional teams, and ensure the seamless integration of new features and functionalities. Key Responsibilities ● Design, develop, and deploy robust native iOS applications. Write clean, maintainable, and efficient code using Swift, Objective-C, and Cocoa. ● Participate in the architecture and design of new features and improvements. Implement scalable and reusable components, ensuring optimal performance and user experience. ● Work closely with product managers, UX/UI designers, and other developers to understand project requirements and deliver solutions that meet business needs. ● Conduct code reviews, ensure adherence to best practices, and maintain high standards for code quality and documentation. ● Identify and resolve application issues, bugs, and performance problems. Perform debugging and performance tuning to enhance application stability and efficiency. ● Develop and execute unit tests, integration tests, and UI tests to ensure application reliability. Collaborate with QA teams to address testing and deployment issues. ● Stay up-to-date with the latest industry trends, tools, and technologies. Propose and implement improvements to development processes and practices. ● Provide guidance and mentorship to junior team members and contribute to their professional growth. Qualifications ● 5-6 years of hands-on experience in native iOS application development with a strong portfolio of released applications. ● Bachelor’s degree in Computer Science, Engineering, or a related field. ● Strong proficiency in Swift and Objective-C, with a deep understanding of iOS frameworks and best practices. ● Experience with RESTful APIs, third-party libraries, and APIs integration. ● Excellent analytical and problem-solving skills, with the ability to optimize application performance. ● Good communication skills and a collaborative mind-set to work effectively in a team environment. ● Ability to quickly learn new technologies and adapt to changing project requirements. ● Familiarity with version control tools (e.g., Git) and continuous integration tools. NOTE:- Hiring for "Deep Technoservices LLP" Company Website : www.deeptechnoservices.com Interested candidates are share your cv by email hre@astroscience.in or Whatapp( 9821397681 ) Interview Mode:- Face to face rounds only. Immidiate will be preffered. Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Work Location: In person
Posted 15 hours ago
2.0 years
0 - 0 Lacs
Delhi
On-site
Experience: Minimum 2 years Location: Model Town Derawal Nagar New Delhi Job Type: Full Time What You’ll Be Doing: Design stunning and functional interior spaces for residential or commercial projects Create detailed 2D layouts and mood boards based on client requirements Select materials, finishes, colors, and furniture to match design vision Work closely with clients, vendors, and project teams for smooth execution Visit sites to ensure design implementation and quality standards Keep up with interior trends, styles, and innovations What We’re Looking For: Minimum 2 years of experience in interior design Proficiency in design tools like AutoCAD (2D), SketchUp, or similar Strong creative thinking with attention to detail and space planning Ability to visualize and present design ideas effectively Good communication skills and a client-friendly attitude Degree/Diploma in Interior Design or related field Portfolio showcasing 2D plans Maximum Salary - 25000-35000 Please Call Shalini - 8889878644 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Posted 15 hours ago
2.0 - 3.0 years
0 - 0 Lacs
Delhi
Remote
Job Title: LinkedIn Specialist Location: Delhi (On-site) Experience Required: 2–3 Years Industry: Outsourcing Agency Market Focus: UK, US, and Canada About Maatya Maatya is a specialized provider of remote virtual assistant services , empowering businesses in the UK, US, and Canada to scale faster by delegating their administrative and operational tasks to expert virtual professionals. As we continue to expand our global presence, we’re looking for a Dynamic Marketing Executive who understands international outreach, lead generation, and digital engagement to join our team in Delhi . Key Responsibilities Plan and execute targeted LinkedIn outreach campaigns to generate B2B leads across UK, US, and Canadian markets. Identify, connect, and engage with decision-makers through LinkedIn Sales Navigator and personalized messaging strategies. Generate and nurture qualified leads using a mix of platforms, including LinkedIn, email marketing , and other digital channels. Collaborate with the sales team to align lead generation strategies with conversion goals. Use CRM tools to track campaign performance, manage pipelines, and maintain lead accuracy. Contribute to the development of marketing assets and messaging tailored to an international audience. What We’re Looking For 2–3 years of experience in B2B marketing, sales support, or lead generation — with a strong focus on international markets (especially UK and US). Hands-on experience with LinkedIn outreach , email campaigns , and lead management tools . Strong understanding of LinkedIn Sales Navigator , CRM platforms (e.g., Zoho, HubSpot), and outreach tools like Lemlist, Apollo, or Mailchimp. Exceptional written and verbal communication skills in English. A data-driven mindset with the ability to analyze campaign performance and optimize accordingly. Experience with Instagram marketing or general social media content creation is a strong plus. Ability to work independently and manage multiple campaigns simultaneously. Why Join Maatya? Be part of a fast-growing company with global exposure . Creative freedom to experiment and grow as a digital marketer. A supportive and collaborative team culture. To Apply: Submit your resume and portfolio highlighting examples of your previous successes in marketing, along with a brief cover letter explaining why you’re the perfect fit for this role. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Performance bonus Application Question(s): Do you have experience with lead Generation or sales ? What is your notice period ? Experience: total work: 2 years (Preferred) Work Location: In person
Posted 15 hours ago
0 years
0 - 0 Lacs
India
On-site
1. Identifying and Developing New Business Opportunities: Prospecting: Actively seeking out new clients through various channels like lead generation, cold calling, networking, and attending industry events. Market Research: Staying informed about market trends, competitor activities, and potential business opportunities to identify new leads and tailor sales strategies. Lead Qualification: Assessing the potential of leads based on their needs and suitability for the company's products or services. 2. Building and Maintaining Client Relationships: Needs Analysis: Understanding client requirements and tailoring solutions to meet their specific needs. Presentations and Demonstrations: Effectively communicating the value of products or services through presentations, product demonstrations, and proposals. Negotiation and Closing: Negotiating contracts and agreements to finalize sales while ensuring client satisfaction. Account Management: Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling or cross-selling opportunities. Customer Service: Addressing client inquiries, resolving issues, and providing ongoing support to ensure customer satisfaction. 3. Achieving Sales Targets and Reporting: Sales Strategy: Developing and executing sales strategies to meet and exceed sales targets. Sales Reporting: Maintaining accurate records of sales activities, leads, and customer interactions, and generating regular performance reports. Collaboration: Collaborating with internal teams (marketing, customer support) to ensure a seamless client experience and contribute to overall sales efforts. 4. Other Key Responsibilities: Staying Informed: Continuously enhancing product knowledge, sales skills, and industry expertise through training and self-study. Following up: Following up on leads, proposals, and customer interactions to ensure timely progress and positive outcomes. Teamwork: Working collaboratively with the sales team to achieve collective goals and share best practices. Representing the Company: Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person
Posted 15 hours ago
15.0 years
0 Lacs
Delhi
On-site
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Summary: We are looking for a strategic and “Manager - MOM (Manufacturing Operations Management)” to accelerate the growth and market reach of our MES solutions. You will shape and lead the strategic direction of Rockwell Automation's MOM business line, including planning, portfolio evolution, and customer engagement. You will help ensure digital transformation by delivering scalable, data-driven solutions that improve manufacturing operations. You will report to the Cyber, Digital & MOM (CDM) Leader, India and will be based in Mumbai/Chennai/Pune/Hyderabad/Bangalore/Noida, India. Your Responsibilities: Implement the strategic roadmap for MOM business offerings Lead the MOM Solutions and services portfolio deliveries, including MES, quality management, performance analytics, and traceability. Identify new market opportunities, strategic partnerships, and competitive differentiation. Improve year-over-year revenue growth, profit margins, and regional adoption plans. Align development roadmaps with customer needs. Build relationships with important accounts, OEMs, and system integrators. Collaborate with Marketing teams, Sales, Commercial, Engineering, Services, and COE's/Global Capability Centres (GCC's) to promote and provide MOM solutions. Increase business growth by engaging with executive-level customers and advocating for tailored solution strategies. Identify gaps in the organization and capabilities and Improve internal capability building. Expert and spokesperson on MOM strategy in customer forums, conferences, and industry panels. Set and track Indicators, revenue goals, pipeline health, and metrics. Lead forecasting, budgeting, and performance reviews for the MOM business vertical. Conduct competitor analysis, ensuring Rockwell Automation remains a market leader. The Essentials - You Will Have: Bachelor's in Engineering, Computer Science, Business, or related field. 15 Years experience in industrial automation with at least 10+ years of experience manufacturing digital solutions. In MES/MOM execution. Knowledge of automation and software platforms, such as Rockwell FactoryTalk, AVEVA, Siemens Opcenter, or GE Digital. Experience with manufacturing challenges industries like life sciences, food and beverage, automotive, high-tech. Prior experience leading large-scale digital manufacturing transformations Collaborative, able to manage matrix reporting teams and multiple partners. The Preferred - You Might Also Have: MBA or postgraduate education with a focus in Digital transformation, Industrial Strategy, or Operations Excellence. Expertise contributions such as industry publications, conference speaking engagements, or innovation awards. Exposure to Rockwell Automation's FactoryTalk® Production Centre, and integration with ERP and IIoT platforms. Knowledge of Lean, Six Sigma, and Operational Excellence methodologies in a digital context. What We Offer: Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-SM1 Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 15 hours ago
0 years
0 Lacs
Delhi
On-site
How will you CONTRIBUTE and GROW? The mission is to sell MLOX as per AL guidelines to Health Care activities to a wide variety of Hospitals within a determined sales geographical sector. Primary responsibilities include maintaining existing customer base, developing sales and profitability within his/her sector, while achieving customer satisfaction objectives and executing its activities following the Air Liquide Sales process and according to sales, safety and quality policies. Manages and plans territory Plans and organizes activity to meet sales objectives as per company target & goals Identifies competitors threats through information collection and reports in the relevant system, might work with Market Manager to build knowledge on competitors solutions Analyses customer sales data and determines specific actions (pricing, promotion Assesses the economical and industrial trends of the geographical sector Leads a regular prospection activity within her/his area Leads the prospection through prepared visits, in coordination with Industry Specialists Identifies customer requirements, expectations and informal needs to initiate and maintain business relationships Manages the internal qualification process to identify priorities on sales opportunities Develops standard offer/customized proposals Manages sales opportunity portfolio -BAR+ Establishes commercial proposals - Coordinates with Industry Specialist for technical part/trials required to build the proposal/offer • Negotiates, sells and signs contracts Identifies customers' decision-making structure, culture and goals Sells AL products and services through offers when exist, increases the value of sales Renegotiates and extends contracts, offers; retain existing business Obtains customer commitment by contract signature Coordinates with Sales associate and sales administration the report of sales/contracts ___________________ Are you a MATCH? Bachelors of Engineering is the minimum qualification, Master's is preferred Sales in the territory Account Receivables (DSO) Team orientation Flexibility and adaptability Aligns performance for success Ability to build strategic working relationships Strong interpersonal skills and ability to influence Gains commitment Excellent communication and interpersonal skills Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Posted 15 hours ago
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