Home
Jobs
Companies
Resume

41960 Portfolio Jobs - Page 7

Filter
Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0 years

0 Lacs

Haryana

On-site

Wyndham Hotels & Resorts is now seeking a Finance Manager, Managed Hotels EMEA to join our team in Gurgaon, India. Job Summary The Finance Manager, Managed Hotels EMEA is responsible for analysing Hotel KPI's to support senior operations management with timely financial performance data and strategic planning for properties. They will ensure compliance with accounting systems and practices, and budgeting processes that ensure the smooth operations of the EMEA managed properties. Very occasional Managed Hotel visits could be required however mainly virtual support is expected. Responsibilities REGIONAL LEADERSHIP SUPPORT Assist with compliance and performance of the finance departments of the EMEA managed hotels, including training on Wyndham systems and processes as required. Monitor finance pre-opening requirements for new openings. Act as Finance subject matter expert and provide troubleshooting services. Oversee timeliness and consistency of reporting, adherence to financial standards at all Managed hotels through analysis of monthly operational review and review of audit packages, and maintain regular communication with the Finance teams. Support analysis and review of annual hotel budgets and monthly reforecasting. Maintain direct relationship with the Hotel Finance teams and General Managers to provide maximum value to the Operations team through analysis, information and communication. Any other reasonable duties as directed by either the Regional Directors in EMEA or the Head of Finance EMEA. FINANCIAL ANALYSIS & REPORTING Highlight performance issues from monthly reporting and reforecasting to General Managers and Senior Management. Work with the Head of Finance EMEA to ensure relevant analytical reports are provided regarding comparative hotel performance. Work with the Head of Finance EMEA to review trend analysis and offer appropriate insights to Senior Operational Management regarding actual hotel performance and opportunities for improvements. AUDIT & COMPLIANCE Monitor compliance with Wyndham Accounting SOP's through monthly checklists and quarterly hotel self-audits, providing feedback on deviation, remediation and best practices. Monitor Wyndham receivables at hotels. Ensure accurate reporting of data by individual hotels to Wyndham. FINANCIAL SYSTEM SUPPORT Act as lead contact for EMEA Managed Hotels' Finance teams in the utilisation and consistency of the Wynview reporting system. Work with EMEA Managed Hotels' Finance teams to ensure all financial inputs into the system are timely, accurate and meaningful. ANNUAL BUDGETS Support the delivery of the annual budget process. Key Competencies Business Acumen Demonstrate understanding of Hotel operations, key drivers, and objectives. Analyse forecasts and budgets. Recognise organisational limitations and what is possible at certain times. Be aware of and responsive to external influences (positive or negative) on the organisation. Building Trust Develop initiatives that foster open communication. Challenge the status quo and evaluate the effectiveness and impact of communication initiatives. Behave in accordance with the organisational vision and values. Demonstrate personal accountability. Promote the organisational values of trust and accountability. Recognise the unique skill set and contribution of all Associates. Anticipate when change is required and involve appropriate parties in planning. Communication Plan and employ the appropriate medium, channel and format to enhance understanding and retention of the message by Senior Management. Model an open and honest communication style to create an environment of empowerment. Communicate in a timely manner. Present arguments clearly. Consult all stakeholders. Foster open communication and candid discussions with people at all levels of the organisation. Count On Me! Create a customer-focused environment in the organisation. Develop and strengthen customer relationships and loyalty. Support business direction taking into account customers' long- and short- term needs. Become a critical element of the customer value chain and decision making process. Driving Results Measure and report Goal achievement for organisational performance. Adjust course of action based on changed priorities. Engage with people and be accountable for results. Report with appropriate guidance to support decision making by team members. Innovation Think strategically to capitalise on opportunities and new trends before being driven to do so by need. Recognise opportunities and recommend change. Utilise matrix as a strategic resource. Encourage innovation and creativity within the team. Motivate others to change by demonstrating own changed behaviour. Involve people in planning the change impacting them. Manage support systems to sustain the change. Leadership Effectiveness Maintain positive attitude at moments of stress and positively influence others' attitudes. Reinforce the existence of a common vision within the team, and support alignment and mobilisation of the organisation by reporting on a set of common goals. Develop formal and informal communication systems for sharing information. Support team over personal priorities when necessary. Valuing Diversity Seek ways in which a more diverse workforce can help the organisation or department become more competitive for the future. Experience/ Certificates/ Education Multi-site Hotel Finance experience. Experience of financial statements, budgeting/ forecasting and consolidation. CPA or equivalent professional designation is a plus. Attention to detail. Strong computer literacy. Interpersonal skills. Ability to communicate clearly and effectively with General Managers, Director of Finance and corporate colleagues. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011 Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

Posted 20 hours ago

Apply

0 years

1 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. ͏ J ob Responsibilities: To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting. Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments. To prepare and submit Fund and Investor Reports accurately as per SLA To meet TAT and deliver error free services To work on partnership accounting Applications To strive to create a healthy and professional work environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Idea Domain Skills: Very good understanding of Financial Accounting General understanding of Capital Markets General understanding of Banking General understanding of Private Equity / Real Estate / Hedge Funds Hands on experience of Private Equity / Real Estate / Hedge Funds systems Reasonable understanding of Private Equity / Real Estate / Hedge Funds processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements etc. Essential General skills: • Advanced knowledge of MS Office tools. • Very Good written & spoken communication skills; • Good Analytical Skills & problem solving skills • Pro-active & Positive Attitude • Ability to Work efficiently and effectively in a team; • Excellent Customer facing Skills and Ability to build Rapport with Clients • Have the ability to escalate issues on time to ensure quick resolution • Good phone & email etiquettes. Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

8.0 years

11 Lacs

Gurgaon

On-site

About the Role: We are looking for a dynamic and experienced Senior Art Director with a strong background in crafting compelling campaigns across both traditional and digital platforms. The ideal candidate should bring 8+ years of overall experience , with core experience in an advertising agency environment . This role is ideal for someone who thrives in a high-energy, collaborative atmosphere and is passionate about building brands through exceptional visual storytelling. Work Split: 80% Mainline (TV, Print, OOH, BTL) 20% Digital (Social Media, Web Banners, Display, etc.) Key Responsibilities: Lead visual development and execution of integrated campaigns, with a primary focus on mainline advertising . Collaborate closely with copywriters, creative directors, and account teams to conceptualize and deliver effective, original ideas. Oversee art direction for print, TVC storyboarding, photoshoots, and design across campaign materials. Contribute to digital design needs including social media creatives, banners, and performance marketing assets. Guide junior team members and ensure design output is aligned with brand guidelines and creative vision. Present concepts and creative rationales to internal teams and clients with confidence. Maintain a high standard of visual execution across all mediums. Requirements: Minimum 8 years of total experience in creative/art direction, with substantial time spent at an advertising agency . Strong portfolio demonstrating work across mainline and digital platforms. Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign); knowledge of Figma or After Effects is a plus. Solid understanding of brand identity, typography, layout, and visual hierarchy. Ability to lead shoots and post-production processes when required. Strong communication, collaboration, and presentation skills. Comfortable working under tight deadlines and managing multiple projects simultaneously. Job Type: Full-time Pay: Up to ₹1,100,000.00 per year Schedule: Day shift Work Location: In person

Posted 20 hours ago

Apply

3.0 - 5.0 years

3 - 5 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

5.0 - 8.0 years

1 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

2.0 - 3.0 years

0 - 0 Lacs

Gurgaon

On-site

Job Title: Social Media Manager Location: Unit 25 B, Tower B2, Ground Floor, Spaze iTech Park, Sector 49, Sohna Road, Gurgaon, Haryana 122018 Experience Required: 2–3 years Working Days: 6 Days (4th Saturday Off) Timings: 9:30 AM – 6:30 PM Joining: Immediate Joiners Preferred About HCA: HCA (Health Click Away) is a growing health-tech startup focused on promoting wellness, nutrition, and healthy lifestyles through personalized plans and digital tools. Join us in making wellness accessible and achievable for everyone! Role Overview: We are looking for a creative and result-driven Social Media Manager who will be responsible for developing, implementing, and managing our social media strategy to enhance brand awareness, improve marketing efforts, and drive engagement across platforms. Key Responsibilities: Develop and execute social media strategies aligned with marketing goals. Create, curate, and manage engaging content (text, image, video, reels, stories). Manage daily posting across all platforms – Instagram, Facebook, LinkedIn, Twitter, YouTube, etc. Plan and run social media campaigns and promotions. Monitor social media trends, competitor activity, and emerging platforms. Analyze performance metrics (engagement, reach, conversion) and prepare monthly reports. Collaborate with design, content, and marketing teams for campaign execution. Engage with followers, respond to queries, and manage online community interactions. Work with influencers and partners for collaborations and outreach. Requirements: Bachelor’s degree in Marketing, Communications, or related field. 2–3 years of proven experience in social media management. Strong understanding of major social media platforms and tools (e.g. Meta Business Suite, Canva, Buffer, etc.). Creative mindset with excellent written and verbal communication skills. Basic knowledge of SEO, content marketing, and social media advertising. Ability to work independently and handle multiple tasks in a fast-paced environment. Preferred Skills: Experience in health, fitness, or wellness industry is a plus. Video editing skills or knowledge of tools like CapCut, InShot, Adobe Premiere is an advantage. Basic graphic design skills (Canva or Adobe Creative Suite). To Apply: Send your resume and portfolio (if any) to hr@healthclickaway.com Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Posted 20 hours ago

Apply

5.0 years

0 - 0 Lacs

Gurgaon

On-site

Job Title: Junior Civil Engineer for Water Treatment Plant Location: Gurgaon, Haryana Job Type: Full-Time Experience Level: Min. 5 Years Salary: ₹25000-35000 Company Overview: JCC Infra Developers Pvt Ltd is a leading Government Infrastructure Development, construction company with a strong portfolio of successful projects in Haryana, UP. We are looking for a motivated and detail-oriented Junior Civil Engineer to join our growing team. Job Description: As a Structure Engineer, you will assist in the planning, execution, and supervision of Water Treatment Plant structures. You will work under the guidance of senior engineers and project managers to ensure that projects are completed efficiently, safely, and in compliance with relevant standards and specifications. Key Responsibilities: Level Survey, Excavation and Supervising the construction of water retaining structures Quality checks as per project requirements. Coordinate with contractors, suppliers, and other engineering staff. Provide technical support to senior engineers during project planning and execution. Requirements: Expert in using Autolevel for conducting Site survey and excavation. Bachelor’s Degree or Diploma in Civil Engineering. Minimum 10 years of relevant experience in construction/project execution of Water Treatment Plant. Strong Ability to read complex construction drawings and interpret technical specifications.. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Education: Diploma (Required) Experience: WTP/STP: 10 years (Required) Work Location: In person

Posted 20 hours ago

Apply

0 years

0 - 0 Lacs

Gurgaon

On-site

Company: Sprinpak Manufacturing LLP Job Title: Executive Assistant (Female) Location: Sector 49, Gurgaon Experience: Minimum 3 yrs About Us: Sprinpak Manufacturing LLP is a leading manufacturer of flexible packaging solutions. Our product portfolio includes roll form packaging, stand-up zipper pouches, spout pouches, and more. We are dedicated to providing top-quality products and services to our clients in a dynamic and fast-paced environment. Position Overview: We are seeking a highly motivated and skilled Executive Assistant to provide comprehensive support to our Managing Director (MD). This is a crucial role that requires a proactive and detail-oriented individual to manage the MD’s office, ensuring smooth operations and fostering strong relationships across the company and with external stakeholders. Key Responsibilities: · Act as a strategic partner to the MD, providing valuable insights and ensuring timely and accurate information is available for decision-making. · Facilitate effective communication between the MD and internal/external stakeholders. · Oversee delegation of tasks to employees, ensuring proper follow-ups and timely completion. · Maintain the MD's calendar, emails, phone calls, and other administrative tasks. · Coordinate domestic and international travel arrangements for the MD. · Lead recruitment and onboarding processes for critical positions. · Assist in developing, implementing, and optimizing Standard Operating Procedures (SOPs) for company operations. · Handle confidential information with discretion and professionalism. · Perform other duties as assigned by the MD. Skills & Qualifications: · Previous experience as an Executive Assistant, Office Coordinator, or similar role is required. · Excellent proficiency in MS Excel , with hands-on experience in advanced formulas. · Strong knowledge of internet research and technology tools. · Excellent written and verbal communication skills in English and Hindi (Fluent English speaking is a must). · Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment. · Strong organizational skills and attention to detail. · Team-oriented with strong interpersonal and motivational skills. · Ability to exercise discretion and sound judgment while handling confidential information. · Bachelor's degree required. · A minimum of 3 years of relevant experience . To Apply: If you are a driven, highly organized individual looking to make a significant impact in a growing company, we would love to hear from you. Apply now to join our team! For inquiries or to submit your application, please contact HR Executive at #9711041294 . Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

Posted 20 hours ago

Apply

5.0 - 7.0 years

0 Lacs

Gurgaon

On-site

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of categoryleading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. Job Purpose The Consumer Scientist (8), is a key member of the Consumer Science & Product Experience (CSPX) team under the R&D ISC department and exists to: o Ensure consumer-centricity of specific innovations within the different Haleon categories in ISC pipeline. o Ensure that these innovations provide a consumer preferred user experience, via consumer modelling, better holistic and sensory design, a coherent and compelling product story, and resulting in leadership shares and sales. o The role touches the entire innovation lifecycle, from ideation to product launch, as well as product optimization post launch. The ideal candidate must have a unique skill set with a strong scientific background, a good understanding of the entire innovation process, expertise in Consumer Science, good level of commercial awareness via experience with working with commercial and marketing organizations, leadership and influencing skills, a high level of creativity, problem solving and entrepreneurship Key Responsibilities Identify innovation opportunities from qualitative and quantitative consumer research Define Ideal Product Models for initiatives via qualitative research and quantitative consumer modelling Iteratively gets consumer feedback on prototyping via qualitative and quantitative research Validates lead product options before they undergo ‘formulation lock’. Validates non-clinical claims with consumers via quantitative research Refines the product story that will enable successful market launch by the commercial functions. Validate with consumers the product optimization programs post launch, for in-market products. Utilize and suggest fit-for-purpose research methodologies, including agile / fast-turnaround approaches. Partner with Research practitioners/ scientists to conduct relevant consumer / sensory panel research and leverages the power of combining sensory and consumer research. Generates best practices, develops capabilities, and shares them with colleagues in the Consumer Science & Product Experience group. Ensure that interactions with consumers are compliant with the Human Subject Testing Policy, and that all quality and regulatory requirements are met. The role involves direct contact with R&D, CBIA and marketing teams Why you? Qualifications, experience and skills required for this role: Bachelor of Science degree >5-7 years experience , preferably in FMCG or Healthcare industries Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Accommodation Requests If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

Posted 20 hours ago

Apply

1.0 - 3.0 years

0 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Technology (Alight IT). Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

3.0 - 5.0 years

0 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Syniti. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

1.0 years

0 - 0 Lacs

Haryāna

On-site

We are looking for a skilled and experienced Zoho Developer to join our team. The ideal candidate must have hands-on experience working with Zoho applications (such as CRM, Creator, Deluge scripting, Zoho Flow, etc.) and be able to handle integration, customization, and automation tasks confidently. Key Requirements: Minimum 1 year of professional experience with Zoho platforms Strong understanding of Deluge scripting, workflow automation, and API integrations Ability to troubleshoot and optimize existing Zoho setups Experience with Zoho One suite is a strong advantage Must be able to provide references or examples of previous Zoho-related work Important: Freshers, please apply only if you have working knowledge of Zoho and hands-on project experience. This is not a training position. To Apply: Send your resume and portfolio (if available) to [info@jairoop.com]. Please include a brief summary of your most recent Zoho project. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Location Type: In-person Schedule: Day shift Morning shift Work Location: In person

Posted 20 hours ago

Apply

0 years

5 - 10 Lacs

Gurgaon

On-site

Requisition Number: 101259 SLS Consultant Sr. Location: This is a hybrid opportunity in Delhi-NCR, Bangalore, Gurugram area. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As an SLS Consultant Sr , you will lead the delivery and relationship management for one of our most strategic, large multinational clients within our Software Asset Management (SAM) managed service offering. We will count on you to be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership. Along the way, you will get to: Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization. Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account. Manage day-to-day SAM operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained. Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery. Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts. Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts. Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities. What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

Posted 20 hours ago

Apply

0 years

0 Lacs

New Delhi, Delhi, India

On-site

Linkedin logo

Psychology Internship ● Internship Mode : Hybrid ● Stipend Provided : No SUMMARY Pehchaan The Street School is seeking a dedicated and enthusiastic individual to join our team as a Psychology Intern. This internship offers an excellent opportunity to gain hands-on experience in the field of psychology within a nonprofit organization. The intern will work closely with our psychology team to support the delivery of mental health services, conduct assessments, and provide interventions to individuals and communities in need. SKILLS REQUIRED :- ● Currently enrolled in a bachelor's or master's degree program in psychology ● Empathy, compassion, and a non-judgmental attitude ● Excellent verbal and written communication skills ● Basic knowledge of MS Office skills ● Research Skills KEY RESPONSIBILITIES :- ● Assist in conducting psychological assessments, screenings, and evaluations ● Provide individual counseling and support to Pehchaan ● Conduct research and gather data to support evidence-based practices and program development. ● Assist in organizing and facilitating psychoeducational workshops and Organizing group therapy sessions. ● Stay updated on the latest developments in the field of psychology and mental health through self-study ● Maintain accurate and confidential client records in compliance with ethical and legal guidelines. PERKS OF INTERNSHIP :- ● LinkedIn Recommendation ● Internship Certificate ● Letter of Recommendation on the basis of performance WHAT YOU WILL LEARN ? ● Practical Experience ● Portfolio Building ● Making a positive impact Show more Show less

Posted 20 hours ago

Apply

0 years

1 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Customer Service. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

1.0 - 3.0 years

4 - 8 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. ͏ Do Consulting Execution Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeliness and quality of deliverables Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision Develops strong working relationships with team and client staff Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation Understands Wipro's core service and consulting offering Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Identifies sales leads and extension opportunities Anchors market research activities in chosen area of work Thought Leadership Develops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proactively participates in initiatives and suggests ideas for practice development Makes use of common methods and tools which are proven to work Develops process assets and other reusable artefacts based on learnings from projects Proactively participates in and suggests ideas for practice development initiatives Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills ͏ Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues · Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of consulting engagements · % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of consulting projects delivered Average CSAT, PCSAT across projects Generate Impact · Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships · Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning · Support the development of thought leadership/offerings/assets for the practice to support business growth · Eminence and thought leadership demonstrated through content, citations and testimonials Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts · Support GCG Account Lead/Account team to grow consulting service portfolio · Number of consulting deals in the account supported Grow the consulting talent · Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies · Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc Build the consulting community · Individual contribution to People Development and Collaboration Effectiveness · Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives Knowledge Management - Number of Assets owned/contributed to Consulting Central ͏ ͏ Mandatory Skills: Business Dynamics Consulting. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

8.0 - 10.0 years

3 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: Service Desk Manager ͏ Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. Train and guide support specialists to effectively utilize help desk problem-management process (the identification, prioritization, escalation and resolution of end user help requests) to ensure quick and accurate responses to all end users, while emphasizing a customer-focused attitude. - Establish and monitor service level targets/benchmarks and measure performance against those benchmarks. Establish and monitor Compliance level across the region - Patch, AV and security standards Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel. Develop and maintain comprehensive documentation, including: operations guidelines and procedures, inventory checklists, deployment guides, budget information, training guides and support materials. Measure and report on unit performance via metrics and indicators of service level activity and customer satisfaction. Provide regular helpdesk performance and utilization reports to leadership. Manage the inventory, support and maintenance of the region/location's end user technology assets, including, but not limited to: desktop and notebook computers, mobile devices (smart phones, tablets, etc.), printers and software. Facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations. Conduct research and make recommendations on hardware and software products, services, protocols, and standards. SECONDARY DUTIES/RESPONSIBILITIES: Recommend changes or enhancements in available information technology or equipment as prompted by feedback via the user support function. Engage in ongoing research of emerging trends and new technologies which may benefit the corporation's goal of strategically implementing technology to enhance business performance, and specifically support the support services function. Participate in the planning, policy and decision making discussions involving information management projects. Provide occasional technical support and best practice advice for offsite Corporation events. Research and implement special projects and other duties as assigned. NATURE OF WORK CONTACTS Works closely with staff and management from other units and divisions. Regular interactions with GNOC such as network administrators and server admi. Periodic correspondence and interaction with vendors Management staff ͏ ͏ ͏ Mandatory Skills: Technology (Alight IT). Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

3.0 - 5.0 years

1 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

1.0 - 3.0 years

1 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: TPMO - Transitions. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

3.0 - 5.0 years

2 - 5 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description About the Role We’re looking for an enthusiastic and proactive Executive Assistant to support a small group of senior leaders across the business, including the Technology and Change Delivery Leader, the Operations Director, the IT Director, Head of Product Management and Head of Delivery. This role will play a vital part in helping the business run smoothly behind the scenes—supporting our leadership with outstanding organisational skills, a friendly attitude, and a keen eye for detail.This will be a hybrid role and expected to assist leaders across UK and India location. You’ll be responsible for managing busy diaries, scheduling meetings, coordinating meeting rooms, travel arrangements, arranging lunches and events, and making sure everything runs like clockwork. You’ll also be asked to take minutes during formal meetings, liaise with the Facilities team for any requests or queries, and help ensure our executives stay on top of their regular reporting commitments.As a regulated business, we’re required to produce monthly reports and metrics. You’ll play a key part in compiling and chasing these up—keeping everything and everyone on track. You’ll also work closely with other Executive Assistants and Reception staff. ͏ Key Responsibilities: Provide day-to-day support to multiple senior leaders across Technology, Operations, and IT. Manage complex diaries and schedule meetings, ensuring time is well planned and efficiently used, including meetings, appointments, travel arrangements, and events Organise and coordinate meeting rooms, video calls, and equipment needs. Take clear and concise minutes during formal meetings and follow up on action points. Arrange catering and logistics for key events, including quarterly planning sessions and social events. Prepare internal and external correspondence, reports, presentations, and other documents as requested Handle confidential information with discretion and maintain professional communication on behalf of the leaders Manage expenses, reimbursements, and budgets for the Leaders Collaborate with Reception and Facilities teams to resolve issues and support on-site activities. Manage reminders and assist in the compilation of monthly reports and regulatory metrics. Act as a point of contact for internal and external stakeholders interacting with the executives. Assist with ad hoc admin tasks and requests—being ready to jump in where needed. Build strong working relationships with other Executive Assistants to ensure seamless support across the business. Build subject matter expertise within the team to provide consultancy within the business. Identify and implement best practice improvements within the Product Team Support the embedding and continuous review of the Change Management process within the organisation. Assist leaders across UK and India location ͏ Core Responsibility Areas: Managing Workday transactions for WHRS Account: ID creation, termination, job changes, reconcile SAP and Workday reports, reconciliation analysis report out, collaborate with Alight onshore team, tool issue management with stakeholders, 100% SLA adherence Handling colleague queries and escalations for operations processes. Provide a timely resolution to colleague / business. Analyze the problem area and work with the relevant stakeholders to mitigate the same. Managing check-in calls. Facilitating sessions for new joiners. Publishing weekly / monthly dashboards. Meet Domain specific SLA. Review the policies from time to time and update any changes accordingly. Should have a strategic approach towards the respective domain and focus on cost optimization and innovation to enhance colleague experience. Facilitate quarterly audits for the respective domain to ensure compliance. Maintain and present data for internal / external audits. ͏ Required Competencies: Excellent verbal and written business communication with the ability to articulate per the audience. Solid consulting, coaching and influencing skills with the ability to address the needs of a dynamic business environment. Ability to objectively present and meaningfully challenge views to enhance effectiveness and drive innovation Ability to empathize, analyze, prioritize and execute actionable in time-sensitive situations and giving utmost focus on colleague experience. Ability to think and innovate by removing NVAs and focus on automation of existing processes. Proficient in handling sensitive colleague data. Education and Experience: Graduate / Postgraduate in any discipline (HR preferred) HR operations experience and knowledge ͏ Mandatory Skills: L&P Policy Acquisition & Servicing. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

0 years

2 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

9.0 years

4 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Cosec Title : Team Manager - Legal & Compliance Reports to: Senior Manager – Legal & Compliance Profile: You have at least 9 years’ experience in the legal / corporate department of a fiduciary or have worked in a law firm and you have at least 2 years prior experience as a team manager. You are willing and looking to consolidate and grow your skills and talents in the long term with a company that works in a strong team and results-based environment. You have excellent written and verbal communication skills in English. Responsibilities: Oversee a team of professionals who handle corporate secretarial and depository reporting duties for European companies and ensure good communication with the line Manager and the Legal & Compliance team in Luxembourg; Supervise the organisation of the quarterly board meeting and minutes drafting processes; Organise and supervise the training and development plans of the team; Ensure that your team delivers results within established deadlines; Prioritise business and data requirements for reporting purposes by planning and coordinating the tasks with the other members of the team; Be able to navigate easily through corporate and property documents of different jurisdictions, so as to answer reporting requests for European entities; Liaise with internal finance, tax, treasury, acquisition and sales teams to ensure clear communication and collaboration relating to data, reporting and corporate secretarial tasks; Assist in increasing data accuracy, validity, integrity and consistency within the team and wider company. Other skills: Experience in supervising team members; Excellent communication skills; Experience working with and maintaining strong professional links with other departments and external parties; Legal background on EU jurisdictions is an advantage; Total proficiency with MS Office standard applications; Ability to work independently as well as be a team player; Able to take direction and ask questions; Strong organizational skills; Eye for detail; Resourcefulness and history of taking initiative. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

0 years

3 - 5 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Job Description:- To prepare and submit Fund and Investor Reports accurately as per SLA. To meet TAT and deliver error free services. To work on partnership accounting Applications. To strive to create a healthy and professional work environment in the team. Display interpersonal skills in handling the day-to-day operations on the floor. Suggest and work on process improvements Idea. Very good understanding of Financial Accounting. General understanding of Capital Markets. General understanding of Banking. General understanding of Private Equity / Real Estate / Hedge Fund. Hands on experience of Private Equity / Real Estate / Hedge Funds systems. Reasonable understanding of Private Equity / Real Estate / Hedge Funds processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements etc. ͏ Essential Details:- To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation. Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

0 years

2 - 7 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: BMC Helix ITSM. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 20 hours ago

Apply

3.0 years

0 - 0 Lacs

Gurgaon

Remote

About Us: TRIFFID, is a global partner for all things marketing. Headquartered in India and catering to global clients, we're not just a marketing agency – we're a brand's growth champions. In a world where brands strive to soar, we've mastered the art of propelling them to new heights. Our obsession? Crafting brand stories that don't just stand out, but shout out. We're not here to nod at the status quo; we're here to rewrite the rules of brand acceleration, revenue surge, and innovation. Why were we born? Born out of an unrelenting passion to see brands not only survive but thrive. At TRIFFID, we're not clock-watchers; we're trendsetters. Sleep is secondary to us, as we chase relentlessly after the results your brand deserves. What's our mojo? We're not just a full-service agency; we're a brand’s partners in crime, and co-conspirators of creativity. Collaborating hand in hand with each brand, we sculpt marketing and advertising strategies that don't just turn heads – they turn the tide of a company’s success. Our track record? Legendary. We've held hands with startups and titans, igniting their unique voices in the market. The outcome? Pure magic. From small ripples to mighty waves, our work leaves an indelible mark. So, if you're thinking of us as a cookie-cutter, we're not it. But if you're in search of trailblazing, jaw-dropping, awe-inspiring – welcome to TRIFFID. Responsibilities: Service a diverse client portfolio, developing and implementing comprehensive marketing strategies aligned with individual business objectives. Conduct in-depth market research, competitive analysis, and audience segmentation to identify growth opportunities and inform strategic planning. Develop and maintain strong client relationships, acting as a trusted advisor and advocate for their marketing initiatives. Develop and present compelling proposals, reports, and presentations that demonstrate the effectiveness of marketing strategies and ROI. Ensure brand consistency and messaging across all marketing channels and touchpoints. Develop and implement brand positioning strategies to enhance brand awareness, perception, and reputation. Monitor brand performance and sentiment, making recommendations for adjustments as needed. Develop and execute content marketing strategies to engage target audiences and drive lead generation. Produce high-quality content across various formats, including whitepapers, case studies, blog posts, social media content, and video scripts. Collaborate with design and development teams to create visually appealing and engaging content. Track and analyse marketing campaign performance, providing insights and recommendations for optimisation. Utilize data analytics tools to measure ROI and identify trends that inform future strategies. Develop key performance indicators (KPIs) to monitor the success of marketing initiatives. Contribute to business development efforts by identifying new opportunities and expanding existing client relationships. Negotiate contracts and partnerships with third-party vendors to deliver optimal value for clients. Retain existing clients through exceptional service and proactive account management. Qualifications: A minimum of 3 years in a similar role within a marketing agency. Demonstrable portfolio showcasing successful campaigns and strategies. Technical knowledge in PPC campaigns, social media, outdoor advertising, email marketing, SEO, website development basics, branding, and packaging. Experience working with clients in both domestic and international markets. Excellent collaborative, communication, presentation, extemporary, and design thinking skills. Strong educational background reflecting comprehensive knowledge of marketing fundamentals. Work Type: This is a hybrid role, you will be working from home as well as attending team meetings in Delhi / Gurugram. Please only apply if you reside in Delhi/ NCR. Work Hours: Monday to Friday : 9:30am to 7:00pm Job Type: Full-time Pay: ₹25,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Application Question(s): Do you reside within Delhi NCR? If not, please refrain from applying. If selected, how early will you be able to join (in days)? What is your current salary (in LPA)? Experience: Branding: 2 years (Preferred) Digital marketing: 1 year (Preferred) Marketing: 2 years (Preferred) Work Location: In person

Posted 20 hours ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies