PMO Lead

Job Description You have a minimum of 7 years of Project Management experience with excellent communication, negotiation, and stakeholder management skills. You possess strong knowledge of project management methodologies such as Agile, Waterfall, Scrum, and Kanban. Proficiency in project management tools like Jira, MS Project, and Trello is one of your strengths. Your strong organizational and time management abilities set you apart. Possession of PMP, Prince2, or Agile/Scrum certification is preferred. Experience in Banking/Financial Services or IT projects would be advantageous. A Bachelor's degree is required, and a Master's degree is preferred. Key Responsibilities - Lead PMO activities related to Know Your Customer (KYC) processes - Manage Customer Due Diligence and Customer Onboarding processes - Oversee implementation and migration projects - Ensure compliance with KYC operations standards - Provide project management support and guidance Qualifications Required - Minimum 7 years of Project Management experience - Excellent communication, negotiation, and stakeholder management skills - Strong knowledge of Agile, Waterfall, Scrum, Kanban methodologies - Proficiency in project management tools like Jira, MS Project, Trello - Strong organizational and time management abilities - PMP, Prince2, or Agile/Scrum certification preferred - Experience in Banking/Financial Services or IT projects is an advantage - Bachelor's degree required, Master's degree preferred Company Details The company operates in the ITES/BPO/KPO industry, specifically focusing on ITES/BPO/Customer Service. The employment type for this role is Full Time and Permanent. Note: Job Code - GO/JC/958/2025 Recruiter Name - Ramya V,