PI Support Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time PI Support Manager in [LOCATION] we’re looking for?

Your future role

Take on a new challenge and apply your engineering and technical expertise in a cutting-edge field. You’ll work alongside a collaborative and dynamic team of professionals.

You'll play a key role in ensuring the smooth operation and reliability of Alstom products during the Product Introduction (PI) period. Day-to-day, you’ll work closely with teams across the business (such as the Quality team, RAMS team, and Project Engineering team), provide technical guidance for troubleshooting, and support the resolution of technical and quality issues, and much more.

You’ll specifically take care of diagnosing malfunctions and recommending corrective actions, but also driving reliability growth through failure investigation and implementing reliability forecasts.

We’ll look to you for:

• Supporting technical activities on Alstom products during the PI period, including commissioning and warranty phases

• Diagnosing causes of equipment malfunctions and recommending preventative and corrective actions

• Defining troubleshooting methodologies and supporting technicians in repairs

• Providing feedback on technical documentation and advising on product enhancements

• Driving Kx (8D) issues with Quality and internal/external suppliers

• Ensuring completeness and quality of failure/event diagnosis data for RAMS exploitation

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Graduate degree in Engineering or Industrial fields

• Experience or understanding of technical systems, including mechanical or electrical/electronic engineering

• Knowledge of railway safety, RAM, and product performance

• Familiarity with EHS (Environment, Health, and Safety) standards

• A strong foundation in data analytics

• Problem-solving skills and experience with DFQ, quality, and audit processes

• Effective communication and ability to interact with internal and external stakeholders

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership or technical expert roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Manager, Management