Performance Improvement - Technology Clients

Job Description

8 to 15 years of relevant post qualification experience, preferably from Consulting or Tech services industry with significant expertise in at least three of the areas listed - Go to Market, Revenue acceleration, Growth Strategy, Profitability improvement, Talent Supply Chain, Operations Transformation - Knowledge of current technology landscape, trends and solutions - Experience handling large consulting/ technology led transformation projects - Good experience in business development through building of proposal, value proposition for client needs Core skills: - Sharp focus on quality delivery - Professional network and networking skills - Excellent oral and written communication skills - Good leadership qualities - Client relationship management and account management skills. - Program management, multi-tasking and time management skills - Proven experience in account growth (hunter/farmer roles) and business development - Excellent people management skills - Ability to lead teams of 7+ members - Ability to develop / customize solutions relevant to client - Advanced knowledge of MS Excel, Word, Power Point Other: - Willingness to travel - Able to thrive in relatively unstructured situations - High initiative and drive, positive attitude and high commitment - Maturity and ability to handle pressure - Client service delivery/execution - Conceptualize the overall solution for a given client problem - Lead the engagement team to deliver client objectives - Manage client expectations - Review deliverables prepared by the team - Manage project, engagement economics and receivables, project resources and team utilization - Lead the delivery / execution of high quality deliverables and manage service quality, brand and client expectations Knowledge Management: - Contribute to brand development by writing articles, developing thought leadership and point-of-views - Contribute to knowledge development and management Business development : - Manage clients & accounts and built professional relationships - Meet business development targets by identifying new opportunities with existing clients - Demonstrate significant industry / solution expertise People Management: - Be a strong team player - Build a strong team and be a strong role model, mentor and coach - Assist in resolving people issues - Support people development through guidance and feedback - Take the lead in recruiting activities - Ensure compliance to the EY's standards, processes and policies - Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence