People Success Manager

3 - 8 years

8 - 12 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Assign employees to projects based on skills, experience, performance data, and aspirations.
Collaborate with technical leads and management to ensure optimal resource utilization.
Learning & Development
Assess individual skill gaps, recommend upskilling or training, and maintain development plans for all team members.
Support employees in achieving their learning objectives and career goals.
Appraisal & Career Growth
Facilitate transparent and fair appraisals.
Guide employees through career progression frameworks and mentor them on professional growth.
Time Log & Attendance Management
Track time logs, monitor office hours and punctuality, and address related concerns constructively.
Ensure compliance with company policies on time and attendance.
Employee Wellbeing & Support
Serve as the primary resource for personal or professional issues impacting performance or workplace experience.
Provide confidential support and connect employees with relevant resources as needed.
Performance Feedback
Conduct regular, structured feedback sessions and collaborate with technical leads to drive improvement.
Set clear, actionable goals with employees and offer ongoing coaching.
Survey Management
Design and conduct monthly pulse surveys for employees to assess engagement, well-being, and support needs.
Run monthly customer satisfaction surveys for projects, gathering actionable feedback from clients.
Analyze survey data, prepare summary reports, and recommend/track process improvements.
Ensure confidentiality of all feedback and maintain high participation rates.
Culture & Engagement
Foster a positive and inclusive environment within the engineering group.
Organize periodic team check-ins, engagement activities, and conflict resolution interventions as necessary.
Documentation & Reporting
Maintain records about resource allocation, learning paths, performance reviews, and survey results.
Prepare regular reports for leadership with actionable insights.

Desired Skills & Qualifications

Bachelor s degree in HR, Business Administration, Organizational Psychology, or a related field.
3+ years of experience in HR, talent management, people operations, or similar roles (ideally within a tech company).
Excellent interpersonal and communication skills.
Strong organizational skills with attention to detail.
Experience in handling appraisals, career development, learning/training programs, and survey tools.
Ability to collect, analyze, and report on people-related data (e.g., attendance, surveys, performance).
High level of empathy, confidentiality, and proactive problem-solving.

Key Performance Indicators

Optimal matching of employees to projects
Employee engagement and satisfaction (survey scores, retention)
Timeliness and transparency of appraisals and feedback
Progress on learning/development goals
Accuracy of time/attendance logs and improvement in punctuality
Quality of employee and client survey participation and actionable outcomes
Reduction in unresolved people issues

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