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Sanofi
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People Services Generalist

People Services Generalist

Sanofi

4 - 9 years

5 - 9 Lacs

Hyderabad

Posted:5 hours ago| Platform:

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Skills Required

BPO Payroll Automation Data management data security Process improvement Healthcare Data quality Document management Continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

The People Services Generalist will be responsible for supporting employee lifecycle management, ensuring best-in-class service for Sanofi employees- This role involves executing core People Services processes within the legal framework and Sanofis corporate policies, while maintaining adequate control and minimizing associated risks-

Main responsibilities:

Employee Lifecycle Management:

Support onboarding, job changes, and offboarding processes
Assist in contract creation, employee data updates, and termination activities
Coordinate asset collection during offboarding
Manage external workforce data in internal systems (e-g-, CREW, Snow, Parade)

Data Management and Reporting:

Maintain accurate employee data in Workday and related systems
Support data quality monitoring, analysis, and auditing
Prepare periodic and ad-hoc reports
Ensure compliance with data security protocols and GDPR

Query Handling and Customer Service:

Address employee inquiries through One Support platform (ServiceNow)
Handle L1 and L2 queries related to People Services topics
Maintain knowledge databases and support knowledge transfer activities

Compliance and Documentation:

Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls
Maintain personnel files (digital and physical) and conduct monthly audits
Support document management related to the employee lifecycle
Assist in providing documentation for audits and external entities

Process Improvement:

Contribute to continuous improvement initiatives and automation efforts
Assist in updating standard operating procedures (SOPs) and work instructions
Support testing of new functionality in Workday and other systems

Stakeholder Coordination:

Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc-)
Coordinate with external partners (Payroll and T&E BPO partners)
Ensure compliance with Service Level Agreements (SLAs)

Experience:

Bachelors degree in HR, Business Administration, or related field
4+ years of experience in HR or related field
Fluency in English required; local language skills Hindi/Telugu
Experience in a multicultural environment is a plus

Soft and Technical skills

Basic understanding of HR processes and activities
Proficiency in Microsoft Office, particularly Excel
Familiarity with HR tools (e-g-, Workday, ServiceNow) is advantageous
Strong attention to detail and ability to meet deadlines
Excellent communication and interpersonal skills
Customer service orientation and problem-solving abilities
Adaptability, teamwork, and willingness to learn
Awareness of data privacy rules (e-g-, GDPR) is beneficial

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