Payroll Expert - Payroll Services

Summary Location: Hyderabad Hybrid About The Role To support the development of payroll processes, principles, and guidelines, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope. About The Role Your responsibilities include, but not limited to: Support the team in the operational conversion of Payroll strategic objectives. -Provide support and specific advice in the implementation of processes and standards for all payroll Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Handle payroll standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts. -Track service requests and troubleshoots – analyze error messages and questions. -Support evaluation of the services / processes / continuous improvement in scope. -Contribute to payroll Services projects at country or BU. Minimum Requirements Bachelor’s Degree or equivalent in education and experience. Proficient in English (written & spoken). 3-4 years proven experience in Payroll for US Working knowledge with Payroll Systems – ADP is highly preferred, but no mandatory. Working knowledge of federal and state regulations/taxes. Customer focused solutions, Proactive thinking and Problem solving Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Show more Show less