Payments IT Application Analyst

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Summary: We are seeking a skilled IT Payments Application Analyst to join our team. The ideal candidate will have experience with the ACI Postilion platform, and INETCO Insight, or similar payments and monitoring applications. This role involves configuring, maintaining, and troubleshooting payment applications to ensure seamless transaction processing and optimal system performance.

Key Responsibilities:

• Application Configuration: Configure and maintain the ACI Postilion platform, internal applications, and INETCO Insight monitoring system to support payment processing requirements.
• Troubleshooting: Identify, diagnose, and resolve technical issues related to payment applications, ensuring minimal downtime and optimal performance.
• System Monitoring: Monitor application performance and transaction processing using INETCO Insight to proactively address potential issues.
• Documentation: Maintain detailed documentation of configurations, processes, and troubleshooting steps to ensure knowledge transfer and compliance.
• Collaboration: Work closely with cross-functional teams, including IT, operations, and customer support, to ensure alignment and effective communication.
• Testing: Conduct thorough testing of application updates and new configurations to ensure stability and functionality.
• Support: Provide technical support to internal teams and external clients, addressing inquiries and resolving issues promptly.
• Continuous Improvement: Stay updated with industry trends and best practices to recommend and implement improvements to payment systems.

Qualifications:

• Education: Bachelors degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3 years of experience working with the ACI Postilion platform, NCR internal applications, and INETCO Insight or similar payments applications.
• Technical Skills: Proficiency in application configuration, troubleshooting, and system monitoring. Familiarity with payment processing systems and protocols.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Team Player: Ability to work collaboratively in a team environment and manage multiple priorities effectively.

Preferred Qualifications:

• Experience with other payment processing platforms and applications.
• Knowledge of industry regulations and compliance standards related to payment processing.
• Certification in relevant technologies or platforms.

Hybrid

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.