Payments IT Application Analyst

Role Overview: You will be responsible for monitoring system performance, maintaining documentation, collaborating with cross-functional teams, conducting testing, and providing technical support to internal teams and external clients. Key Responsibilities: - Monitor application performance and transaction processing using INETCO Insight to proactively address potential issues. - Maintain detailed documentation of configurations, processes, and troubleshooting steps for knowledge transfer and compliance. - Work closely with cross-functional teams, including IT, operations, and customer support, to ensure alignment and effective communication. - Conduct thorough testing of application updates and new configurations to ensure stability and functionality. - Provide technical support to internal teams and external clients, addressing inquiries and resolving issues promptly. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues efficiently. - Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. - Ability to work collaboratively in a team environment and manage multiple priorities effectively. Note: Offers of employment are conditional upon passage of screening criteria applicable to the job.,