42 Payment Investigation Jobs

Dear Candidates, Huge Opening for Sanction screening/AML/Transaction monitoring SAL upto 7.5LPA Job Responsibilities: Sanction screening Conduct thorough investigations using internal tools to detect fraudulent activity Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Discuss and work on the escalations to provide best solutions for customers Roles : Transaction Monitoring. Internal Controls and Monitoring. Reporting and Documentation CDD/EDD/PEP SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Looking for International Banking Experience Work Location Bangalore ONLY Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4 ears of experience in risk management, compliance, or internal audit. Call HR Sameera--9900975043 EMAIL ID --- sameera@thejobfactory.co.in

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we’ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job opening for Swift Payments Experience : Minimum 1+ years experience Package : Upto 4.5 LPA for Agent and 14 LPA for Team Lead Location : Hyderabad Notice period: Immediate to 30days Mode : Work from office & US Shift For more information contact Puja at 9266313749 E: puja@manningconsulting.in W: www.manningconsulting.in

Job description Exciting Career Opportunity! Aston Carter is partnering with a leading multinational corporation (MNC) to find talented professionals for a Sanctions Screening Analyst role. If you have a passion for compliance, sanctions, and transaction monitoring, this is the perfect opportunity for you to join a global team! Position: Operation Processor Location : Hyderabad Key Responsibilities: Review alerts generated by tools such as GSMOS and Firco-Continuity following client/third-party database scanning and transaction screening. Detect atypical operations in line with Sanctions & Embargoes, Anti-Money Laundering (AML), and Terrorist Financing regulations. Handle first-level alerts, escalate complex cases to GSSRG (Compliance), and assist in further investigations. Participate in ongoing projects to improve screening activities. Produce regular reports and indicators to monitor compliance and manage the activity. Ensure all suspicious or non-compliant transactions are promptly reported. What We Are Looking For: Education : University degree in Business, Commerce, or related fields. Experience: 2+ years of experience in Sanctions Screening or Wire Transfer Processing. Skills : Strong proficiency in MS Office, ability to prioritize tasks, and experience working with Fircosoft or Sanctions Filters. Bonus: Knowledge of OFAC Compliance, transaction workflows (SWIFT, SEPA), and familiarity with tools like World Check or Lexis Nexis. Why Join Us? Work with a renowned MNC client in the financial sector. Collaborate with a diverse, dynamic, and talented team. Gain valuable experience in Sanctions Screening and Financial Compliance. Flexible working shifts and a chance to grow within the organization. If you are eager to start your career in compliance or looking for your next opportunity, apply today! Apply Now!

SME - HYD - SWIFT PAYMENTS

PUNE - Swift payments

Job Overview: We are looking for a Banking Operations Executive with one year of hands-on experience in banking or financial services. The role involves processing routine transactions, supporting compliance and audit functions, and ensuring operational efficiency. Key Responsibilities: Process customer transactions such as account openings, fund transfers, NEFT/RTGS, and fixed deposits. Handle documentation and ensure compliance with KYC/AML norms. Perform daily reconciliation of transactions and balances Assist in back-office operations, including data entry and report generation. Support internal and external audits by preparing necessary reports and documentation. Coordinate with branch staff and other departments to resolve operational issues. Maintain confidentiality and accuracy in all customer and bank-related dataills: Bachelors degree in Commerce, Finance, or related field. Minimum 1 year of relevant experience in a banking environment. Knowledge of banking software and MS Office. Understanding of basic banking regulations and guidelines Strong analytical and organizational skills. Good communication and interpersonal abilities.

Job Description : Level : L 4 - Team Lead Location : Hyderabad Shifts : US Shifts ( IST 6.30 pm / 7.30 pm / 8.30 pm Logins) 5 Days a week Work - Work From Office @ Client Location only Job Responsibilities : The Level 4 team member will be responsible : 1. For responding to escalated inquiries and complaints on the most complex products/services and/or from premier customers. 2. Resolves the most complex escalation items such as: exception tickets, limit authorities, research of customer issues, inquiries and complaints from customers and on-line transaction processing. 3. Communicating with other departments, managers or vendors to resolve customer issues across locations (US, HK and global representative office) 4. Providing assistance to less experienced team members and Level 3s. 5. Act as a Subject Matter Expert, Cascade new processes/handling, mentoring on case handling, providing domain process training to new team members (Designated Trainer), providing training feedback, training on policies and procedures, new or enhanced services and/or procedural changes; reviewing the work of and providing guidance to less experienced team members. 6. 90% Verification of cases & case allocation; 10% Reports (Daily status reporting, Error marking) and other reports assigned by manager 7. Sound knowledge of multiple inquiry types such as: Unable to Apply, Debit Authorization, Amendment & Cancellation, and Return of funds/payments" Operations Manager Required Qualifications : 1. Bachelor's degree (Accounting, Finance, Economics, Statistics, Math) preferable business course 2. 6 years experience in banking operations (Commercial Banking or CIB) 3. Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products 4. Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills and Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turnaround time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to work independently and provide support on flexible hours/working days Able to perform shift work (incl. Night Shifts) and report on public holidays if fall on Mondays to Fridays In scope - 10 day Required Absence Policy due to Sensitive Position

About The Role : Job TitlePayments Processing Analyst, AS LocationJaipur, India Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Exp in Business Analyst, exp in payments and investigations. Hands-on experience with PEGA Smart Investigate or Sungard IntelliTRACS. Strong analytical skills, stakeholder management & understanding of payment lifecycles are crucial.

About The Role : Job Title- Payments Processing Analyst,Associate Location- Bangalore, India Role Description : The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience: Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitlePayments Processing Analyst, AS LocationBangalore, India Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

About The Role : Job TitlePayments Processing Analyst, AS LocationBangalore, India Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Good to have Swift payments Cash payments Cash - Hand to hand MIFT - Manual fund transaction MT103 Mt202 MT202COV Payment’s investigations GPP - Global Pay Plus Good to have: -Transaction Monitoring: AML (Transaction Monitoring) INVESTIGATIONS (L1 & L2) Alert Investigations No need only in KYC profiles & Customer due diligence

SUMMARY Job Description Position : International Payment Processing Specialist Location : Hyderabad, India Notice Period : Immediate to 30 Days Preferred Shift Timing : US Shift Facilities : Cab facility provided Role Overview: We are in search of an individual with experience in payment processing, particularly in international funds transfer, SWIFT, ISO MX messages, Federal Reserve Wire Transfer Payments, and Foreign Exchange Payments. Knowledge of message types such as SWIFT, FED WIRE, CHIPS, Telex, and IntelliTRACS system is an advantage. Key Responsibilities: Perform moderately complex operations duties in support of a service center or department environment. Collect data and prepare related operational reports. Prepare input forms for automated data processing systems. Utilize the company's internal operations to perform duties. Coordinate projects and furnish information to authorized persons. Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation. Job Expectations: Strong knowledge of payment investigations and various case types. Strong knowledge of SWIFT messages and Fed Messages. Ability to multi-task effectively and interpret documents or requests received. Strong verbal and written communication skills. Attention to detail and excellent data entry skills. Good math, reconciliation, and accounts skills. Ability to work quickly and accurately while maintaining acceptable standards of workmanship. Quick learner with the ability to retain a high volume of information. Requirements Requirements: Experience in the international banking domain. Strong verbal and written communication skills. Analytical skills. Attention to detail. Excellent data entry skills. Strong math, reconciliation, and accounts skills. Ability to work quickly and accurately while maintaining acceptable standards of workmanship. Quick learner with the ability to retain a high volume of information. Ability to recognize and escalate any discrepancies identified or noticed while processing.

SUMMARY SME LEVEL: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ------------------- Basic Requirements ( Must to have ) Good Verbal & Written Communication skills Should have good MS - Office skills Has been in a Client Facing role Willing to Work from Office (Hybrid) Willing to work in US Shifts (No Rotational shifts) Immediate Joiner ( Preferred ) Domain skills ( Must to have ) Experienced on SWIFTs Experienced on Transaction Monitoring / Sanction Screening/Wire processing/Investigations Wing to Wing Understanding of settlement systems especially the US specific ones - Fed/Chips/NACHA etc SPE LEVEL: Basic Requirements ( Must to have ) Good Verbal & Written Communication skills Should have good MS - Office skills Willing to Work from Office (Hybrid) Willing to work in US Shifts (No Rotational shifts) Immediate Joiner ( Preferred ) Domain skills ( Must to have ) Experienced on SWIFTs Experienced on Transaction Monitoring / Sanction Screening/Wire processing/Investigations Wing to Wing Understanding of settlement systems especially the US specific ones - Fed/Chips/NACHA etc TL Level: Basic Requirements ( Must to have ) Good Verbal & Written Communication skills Should have good MS - Office skills Has been in a Client Facing role Should have min.1 to 2 years of People Management Experience(Must be an on paper TL/TM) Willing to Work from Office (Non-Hybrid) Willing to work in US Shifts (No Rotational shifts) Immediate Joiner ( Preferred ) Domain skills ( Must to have ) Experienced on SWIFT Experienced on Transaction Monitoring / Sanction Screening Understanding of settlement systems especially the US specific ones - Fed/Chips/NACHA etc Requirements Requirements: Experience in the international banking domain Strong verbal and written communication skills Analytical skills Attention to detail Excellent data entry skills Strong math, reconciliation, and accounts skills Ability to work quickly and accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain a high volume of information Ability to recognize and escalate any discrepancies identified or noticed while processing --- International Payment Processing Specialist We are looking for an individual with experience in payment processing, particularly in international funds transfer, SWIFT, ISO MX messages, Federal Reserve Wire Transfer Payments, and Foreign Exchange Payments. Knowledge of message types such as SWIFT, FED WIRE, CHIPS, Telex, and IntelliTRACS system is an advantage. Responsibilities: Perform moderately complex operations duties in support of a service center or department environment Collect data and prepare related operational reports Prepare input forms for automated data processing systems Utilize the company's internal operations to perform duties Coordinate projects and furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Job Expectations: Strong knowledge of payment investigations and various case types Strong knowledge of SWIFT messages and Fed Messages Ability to multi-task effectively and interpret documents or requests received Strong verbal and written communication skills Attention to detail and excellent data entry skills Good math, reconciliation, and accounts skills Ability to work quickly and accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain a high

About The Role : Job Title- Payments Processing Analyst,Associate Location- Bangalore, India Role Description : The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience: Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitlePayments Processing Analyst, AS LocationBangalore, India Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

About The Role : Job TitlePayments Processing Analyst, AS LocationBangalore, India Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

About The Role : Job TitlePayments Processing Analyst, AS LocationJaipur, India Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Looking for candidate as for Senior Process Analyst - Financial Control Analyst ITes/Insurance based Company in Mumbai & Bangalore Exp. in Reviewing and analyze payment transactions to identify potentially fraudulent/Fraud activities UK Shift Required Candidate profile Review and analyze payment transactions to identify potentially fraudulent activities. Implement and maintain fraud detection tools and techniques Exp. in External audit is must Prepare SOC1 support

Hexaware is hiring for Payment Investigation Process for Senior Analyst role!! Qualification: Any graduate Experience: 4-8 Years Location: Chennai one sez it park - Thoraipakkam Industry: BFSI Job Description: • Should have experience in Payment, Fund Transfer. • Good Understanding on Mt103,202,199. • Good Knowledge on SWIFT, BIC, BACS, CHAP & CHIPS. Principal Accountabilities: • Contact external banks through SWIFT correspondence messages. • Responsible for handling Investigations on PEGA Platform. • Pass payments adjustments entries on client accounts, internal accounts & Nostro accounts. • Investigating and identify root cause for an enquiry. • Review Nostro accounts & ensure all outstanding debits & credits are cleared as per timelines. • Follow up with external banks for details, confirmation and recall of funds. - Should be flexible to work in any shifts. Interested candidates share your updated resume to this mentioned below mail id Abirami - AbiramiS2@hexaware.com

Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high-touch services and technology to ensure the safety of all stakeholders across the clinical research community with an emphasis on ethics, compliance, and innovation. Job Title: Operations Associate II Location: Bangalore, Karnataka (Hybrid) Function: Service Delivery Site and Patient Payments ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary Responsibilities Support the operational implementation and ongoing investigator payment services for Payments projects or programs Support the creation and maintenance of vendor, site, and Principal Investigator (PI) records, bank setup entries, and user management Analyze clinical trial agreements, study protocols, and contract budgets, and support the review of contract budgets and the import of contracts Provide support for ongoing payment transactions, invoicing process, batch processing services, payment settlement, and query resolutions, in accordance with contractual Service Level Agreements Use strong critical thinking and problem-solving skills to assist project managers, operations lead, and other team members in resolving payment and other work-related issues Work well independently as well as collaboratively in a team with strong communication skills to ensure the project manager and project stakeholders are aware of the status of operational activities including successful completion of deliverables Participate in project team meetings, execute project deliverables on time, and provide status updates in implementations of Site and Patient Payments from project kickoff to study closeout Make final decisions on internal team discussions or escalate problems to the appropriate management personnel Manage expectations and deliverables on a client-by-client basis Provide excellent customer service at all times during all interactions with customers Maintains Quality Service and Departmental Standards by Contributing to the development and maintenance of the Site and Patient Payments product roadmap resulting in the production of new features or enhancements to existing products with product management Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”) Establishing and enforcing departmental standards Reviewing and updating company SOPs related to Site and Patient Payments Secondary Responsibilities Contributes to team effort by Exploring new opportunities to add value to organization and departmental processes Helping Payments Project Managers to accomplish deliverables Performing other duties as assigned and deemed necessary Maintains Technical Knowledge by Attending and participating in applicable company sponsored training EDUCATION AND EXPERIENCE REQUIRED: Education: Bachelor’s degree in business, finance, technology/software development area preferred Experience: 3-5 years of successful experience in the Operations Associate role or other equivalent investigator payments experience required Experience in invoice processing preferred Experience in contract entry accuracy, transaction processing, and client satisfaction preferred Background knowledge, understanding, or experience in clinical trial research field is highly desirable Additional skill set: Excellent customer service, documentation, and organizational skills Excellent attention to detail and orientation toward meticulous work Strong interpersonal and communication skills, both verbal and written Strong computer skills, including MS Office suite Ability to work in a collaborative group setting and independently and to adjust to changing priorities Ability to manage multiple priorities well and error-free Ability to project and maintain a professional and positive attitude Working conditions: Travel: 0-25% Lifting: 0-20lbs Other: Computer work for long periods of time COMPENSATION & BENEFITS: Sitero proudly offers an impressive compensation package and benefits, including a competitive salary, Variable pay, paid time off, and healthcare and retirement benefits. EMPLOYMENT TYPE: Full Time, Permanent COMMITMENTS: Standard Hours 40 hours per week, one hour lunch, Monday – Friday. Additional hours as needed. Willing to work in shifts as and when needed. DISCLAIMER: Sitero is an equal opportunity employer and welcomes all job applicants. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Role & responsibilities The team handles Investigations for all currencies arising for Asia, EMEA & US regions. Investigating and identify root cause for an enquiry Contact external banks through SWIFT correspondence messages Pass payments adjustments entries on client accounts, internal accounts & nostro accounts Review nostro accounts & ensure all outstanding debits & credits are cleared as per timelines Follow up with external banks for details, confirmation and recall of funds Verify Correspondence & Payment adjustments as per currency cut-off Manage workflow of the team Preferred candidate profile 10 to 12 years of exp in People Management with end to end Team handling exposure Good Communication Skills, both verbal and written 12+ years relevant work experience. Prior work experience in Global Investigation with In depth understanding of SWIFT payments & message types In depth Knowledge of Payments, ISO, Investigations process etc with Detailed Knowledge of nostro accounts Should have worked on PEGA Platform Should be Flexible to work in US & EMEA shift (late Login will be 4:30 PM) Perks and benefits Best in Industry

About The Role : Job TitleClient Implementation Analyst, AS LocationMumbai, India Role Description About Deutsche Bank Positive Impact. Its what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society. Were committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients. This is made possible by our peopleagile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As youll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, were driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel. Corporate Bank At the heart of Deutsche Banks client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, Cash Management, Lending, Trade Finance, Trust and Agency Services as well as Securities Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide support to Corporate clients on all day-to-day, service related queries applying the highest standards. This will cover CMS products like local & cross border payments, payment investigations, sanctions case handling, fund release, static updations, account confirmations, tax payments, proof of payments, GIRO/MEPS payments, BACS recall of funds, FX transactions, statements/advices, Standing order/Direct Debits CHAPS/Faster payments, billing, Cash pooling, Cheque book/Payin slip requests, etc. Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank and resolve road blocks that hinder closure of deals with thorough understanding of policies and compliance guidelines Liaises with overseas teams to ensure globally / regionally consistent high standards in service solutions for all clients Manage client queries for countries centrally supported from India Coordinates and aligns closely with offshore teams Provides support for self-service apps for Corporate clients, where possibl Work closely with onshore teams on E2E procedures and processes. Escalates issues to onshore teams in timely manner to manage client expectation & relationship Prepares and provides MIS reports where required Contributes to Continuous Improvement activities leading to operational efficiencies. Initiate and works with relevant teams on any projects that will lead to efficiencies in processes and reduction of queries Manage administrative tasks for the team Take on responsibilities as the dedicated Service Manager for clients Manage queries on settlement of trades - Cash, trade and Commodities, follow-up for settlement instructions, documents, status of payment, follow-up with clients for underlying documents Engage with stakeholders for Compliance and Audit requirements Conduct dipstick surveys, VOCs, Service Reviews and work towards closure of issues/complaints Your skills and experience Graduate/Post graduate with 8-12 years in servicing corporate clients or in a financial institution in a client facing role. Basic analytical skills, ability to exercise flexibility with regards to production problem solving Excellent communication skills, fluent in English and preferably local language Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offering Driven and motivated to work under tight timelines Extremely diligent and hardworking to efficiently manage deadlines Open minded, able to share information, transfer knowledge and expertise to team members Strong team spirit with ability to inspire and influence team members to achieve the team's goals, besides achieving own objective Experience in electronic banking support is an advantage Excellent skills in using MS Office Power point and Excel How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs