42 Payment Investigation Jobs - Page 2

Preferred candidate profile Core Payments operations and wire transfers • Payment Investigations (all major categories of payment investigations) • SWIFT MT payment formats and SWIFT ISO 20022 MX payment format messages, and their respective usages. • OFAC Transaction Monitoring & Sanction Screening in Payments. • Understanding of FedWire, CHIPS, ACH, NACHA, plus other clearing/settlement systems BACS, CHAPS, ICS, T2, Euroclear and Clearstream, SEPA, EBA, CIPS, CHATS TL-Minimum 8 years of experience TM-10 years of minimum experience IC Role Location- TL-HYDERABAD/ TM-HYDERABAD & PUNE Perks and benefits Both ways cab For more details pls connect on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

Preferred candidate profile Minimum experience of 4+ years in Swift Payment, MT 103,202A, Fedwire Has been in a Client Facing role Willing to Work from Office (Hybrid) Willing to work in US Shifts (No Rotational shifts) Immediate Joiner (Preferred, however, 0 to 30 days also OK) Package upto 8 LPA Both ways cab Please apply on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

Role: Payments Wire Investigation Payroll Company: Allegis Group Contract Tenure: 6 Months (Extension and Conversion based on Performance) Mode: 5 Days Office Shift: Night Shift or Rotational Shifts Allowance: Night Shifts Allowances Provided Swift Payments Experience Mandatory!!!!!! If Suitable for this role only then please share your resume to ganreddy@astoncarter.com. Contact: 7760406375 (Ganesh Reddy) Aston Carter is seeking a Operation Processor Specialist for our client in Hyderabad. In this role, you will be responsible for processing inbound and outbound payment messages, ensuring compliance with established policies and regulatory requirements. Key Responsibilities: Process and verify wire transfer transactions. Address issues related to amendments, cancellations, and accounting entries. Escalate complex transactions to senior team members as per guidelines. Maintain a strong focus on compliance and risk management (AML/OFAC). Qualifications: • Bachelor's degree holder, preferable business course • >2 years experience in banking operations (Commercial Banking or CIB) • Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products • Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage • Good in both verbal and written communication skills • Good investigation and problem solving skills • Organizational and detail oriented skills • Sound risk management mindset and good understanding of compliance - AML/OFAC • Ability to handle high volume and short SLA or turn around time • Ability to work in changing and fast paced work environment • Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task

Role: Payments Investigation Payroll Company: Allegis Group Contract Tenure: 6 Months (Extension and Conversion based on Performance) Mode: 5 Days Office Shift: Night Shift or Rotational Shifts Allowance: Night Shifts Allowances Provided Swift Payments Experience Mandatory!!!!!! Aston Carter is seeking a Operation Processor Specialist for our client in Hyderabad. In this role, you will be responsible for processing inbound and outbound payment messages, ensuring compliance with established policies and regulatory requirements. Key Responsibilities: Process and verify wire transfer transactions. Address issues related to amendments, cancellations, and accounting entries. Escalate complex transactions to senior team members as per guidelines. Maintain a strong focus on compliance and risk management (AML/OFAC). Qualifications: • Bachelor's degree holder, preferable business course • 6-8 years experience in banking operations (Commercial Banking or CIB) • Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products • Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage • Good in both verbal and written communication skills • Good investigation and problem solving skills • Organizational and detail oriented skills • Sound risk management mindset and good understanding of compliance - AML/OFAC • Ability to handle high volume and short SLA or turn around time • Ability to work in changing and fast paced work environment • Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task

About the role This role is for a Senior Business Execution Consultant Operations Lead within the Payments Command Center team: The Payments Command Center (PCC) is comprised of 2 sites (Hyderabad & Charlotte) responsible for supporting payment processing operations groups and, through them, our customers, and businesses by: monitoring of WFs end-to-end payment flows; management of alerts; and centralized & structured incident communication. PCC sites operate 24x7x365 including remote responsibilities across multiple time zones, on-call responsibility for critical issues that impact the payment ecosystem. The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc). This role is pivotal in providing real-time monitoring, management, and resolution of critical customer queries in the payments ecosystem. The ideal candidate will possess excellent Payments Domain Knowledge, problem-solving skills, Crisp and Clear Communication, strong customer focus, and the ability to operate under time-sensitive conditions. Responsibilities 1 Real-Time Monitoring: Maintain and provide support in a 24x7 model for the most complex and broad technological business solutions which have direct and significant impact on companies strategic payments objectives. Monitor & manage day to day operations of the command center ensuring all payment processes and tasks functioning smoothly and efficiently. Oversee real-time monitoring of payment systems, identifying and resolving any issues or disruptions promptly. Monitor payment transaction systems, queues, and dashboards for performance, delays, and anomalies. Proactively detect issues and alerts that could affect clients payment flows and address them promptly. 2. Client Query Management: Serve as the primary point of contact for handling and resolving critical client queries in real time. Collaborate with internal teams such as Operations, IT, Product & GTM to ensure timely resolution of client issues. Provide accurate and clear communication to clients regarding issue status, solutions, and follow-ups. Proven ability to assimilate and correlate issues and articulate their collective relevance to the organization for awareness. 3. Incident Management: Act as a point of contact for payment-related incidents, coordinating the response and resolution efforts across relevant teams. Facilitate communications to internal partner groups, management and other interested parties regarding overall payment system status, volumes, health, and issues/incidents. Ensure timely communication and escalation of critical incidents to senior management and other stakeholders. Develop and maintain incident response protocols, ensuring the team is prepared to handle various scenarios. Maintain an incident log and develop post-mortem reports for key client-impacting issues. 4. Stakeholder Coordination: Coordinate closely with internal teams within Ops and Tech to drive resolution and enhance service quality. Actively contribute to improving processes for better client experience and quicker turnaround times. Monitor KPIs and analyze trends to identify areas and report operational improvement. Maintain an active relationship with global stakeholders, effectively syndicating on relevant issues, influencing to arrive at right decisions. Interact and communicate with the business partners / requestors on regular basis to help them manage their expectations. Adhering to timelines on stakeholder deliverables. Risk & Controls Mindset: Ensure operational practices are followed with relevant risk standards, policies, and regulations to maintain an effective control environment Responsible for Business Continuity, Breaches/Incidents and Quality Assurance Ensure updating of SOPs/ Issue Logs/ Exception Logs. Ensure that the Daily Checklist is signed off and filed correctly. Ensure effective Quality Check process in place. Perform and implement monthly/Quarterly/Annual, control checks/self-assessment to avoid any leakages and gaps. Essential Qualifications: Minimum of 10 years of experience in Payment Operations, Incident management, client Support or Information Technology or equivalent knowledge of payments and payment technology. Ability to understand payment flow topics from a strategic and business perspective in order to translate that in executive language. 5+ years of Experience in payments/ Operations command center / Customer service or Relevant experience. Building strong relationships and collaborating across large organizations. Strong knowledge of payment systems, processes. Excellent leadership and team management skills. Proficient in data analysis and reporting tools. Exceptional problem-solving abilities with a focus on incident resolution. Ability to work in a fast-paced environment and meet deadlines. Ability to work in a high-pressure environment with a 24/7 operational focus. Flexibility to work different shifts and be on-call as required. Hands-on experience in below focus areas is expected from the potential candidate: Communications Incident Management. Eye for Detail Monitoring Triage/Recovery Resiliency Preparedness Payment/Trade life cycle ISO know how (Good to have) RPA/AI know how (Good to have)

Job Description- In this contingent resource assignment, you may: Support Operations; proactively provide feedback and present ideas for improving or implementing processes and tools with Operations impact. Perform complex operational support tasks. Provide support on escalated questions. Interact with client personnel on a wide range of information. The Operations Processor will be responsible for resolving complex inquiries and complaints from internal and external customers upon escalation of the Junior level Team members; processing complex transactions on-line; performing extensive research to resolve the complex customer problems; providing guidance and assistance to less experienced team members either on the spot and/or via telephone; providing training on policies and procedures, new or enhanced services and/or procedural changes. The Operations Processor will also be responsible for responding to routine inquiries and complaints from internal and external customers regarding financial products and services. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv 1090. The team member will perform a variety of wire transfer operational tasks for complex processes or functions under limited supervision. The team member will be responsible for processing of inbound and outbound payment messages. Duties may include: receiving, repairing, and verifying transactions; contacting appropriate resources as needed and following established policies, procedures, and regulatory requirements. Payment processing types ranges from simple to moderately complex / exception processing related to amendments, cancellations, reversing accounting entries; will all form part of the day to day activities of the Senior Operations Processor on top of the escalated payments of the Junior Team members. Also, the Operations Processor may perform verifier function and review data and report trends to management, and project work. Desired Qualification: Bachelor's degree holder, preferable business course • >1 year experience in banking operations (Commercial Banking or CIB) • Experience in payment processing. Knowledge in any of the following: International Funds Transfer, SWIFT, Federal Reserve Wire Transfer Payments, Foreign Exchange Payments a must • Knowledge on Message types SWIFT, FED WIRE, CHIPS, ISO MX messages is required • Good in both verbal and written communication skills • Good investigation and problem solving skills • Organizational and detail oriented skills • Sound risk management mindset and good understanding of compliance - AML/OFAC • Ability to handle high volume and short SLA or turnaround time • Ability to work in changing and fast paced work environment • Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task • Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve.

SUMMARY Adjustments Returns & Estate Care Specialist We are looking for an individual with expertise in the international banking sector to carry out a variety of operational tasks for processes ranging from moderately complex to complex. The ideal candidate will be responsible for overseeing the entire process from receiving work to resolution and closure. Responsibilities include assessing incoming work, collaborating with internal and external resources, resolving intricate customer issues, and preparing specialized documents. This role involves working under general supervision, adhering to established procedures, and exercising judgment within guidelines. Responsibilities: Execute a range of operational tasks for moderately complex processes Assess incoming work and collaborate with internal and external resources Resolve complex customer issues using multiple resources and records Prepare, edit, and distribute specialized and/or complex documents Work under general supervision, following established procedures and exercising judgment within guidelines Requirements Requirements: Experience in the international banking domain Strong verbal and written communication skills Analytical skills Attention to detail Excellent data entry skills Strong math, reconciliation, and accounts skills Ability to work quickly and accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain a high volume of information Ability to recognize and escalate any discrepancies identified or noticed while processing --- Payment Investigations Specialist We are seeking an individual with experience in payment processing, particularly in international funds transfer, SWIFT, ISO MX messages, Federal Reserve Wire Transfer Payments, and Foreign Exchange Payments. Knowledge of message types such as SWIFT, FED WIRE, CHIPS, Telex, and IntelliTRACS system is an advantage. Responsibilities: Perform moderately complex operations duties in support of a service center or department environment Collect data and prepare related operational reports Prepare input forms for automated data processing systems Utilize the company's internal operations to perform duties Coordinate projects and furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Job Expectations: Strong knowledge of payment investigations and various case types Strong knowledge of SWIFT messages and Fed Messages Ability to multi-task effectively and interpret documents or requests received Strong verbal and written communication skills Attention to detail and excellent data entry skills Good math, reconciliation, and accounts skills Ability to work quickly and accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain

Role: Payments Wire Investigation Payroll Company: Allegis Group Contract Tenure: 6 Months (Extension and Conversion based on Performance) Mode: 5 Days Office Shift: Night Shift or Rotational Shifts Allowance: Night Shifts Allowances Provided Swift Payments Experience Mandatory!!!!!! If Suitable for this role only then please share your resume to Aston Carter is seeking a Operation Processor Specialist for our client in Hyderabad. In this role, you will be responsible for processing inbound and outbound payment messages, ensuring compliance with established policies and regulatory requirements. Key Responsibilities: Process and verify wire transfer transactions. Address issues related to amendments, cancellations, and accounting entries. Escalate complex transactions to senior team members as per guidelines. Maintain a strong focus on compliance and risk management (AML/OFAC). Qualifications: • Bachelor's degree holder, preferable business course • >2 years experience in banking operations (Commercial Banking or CIB) • Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products • Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage • Good in both verbal and written communication skills • Good investigation and problem solving skills • Organizational and detail oriented skills • Sound risk management mindset and good understanding of compliance - AML/OFAC • Ability to handle high volume and short SLA or turn around time • Ability to work in changing and fast paced work environment • Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task

Skill Set Required: Research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks. Investigation types - Repairing message types and transferring funds from one account to another, Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc. Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender, duplicate processing, erroneous or cancelled payments. Scenarios to be covered - Debit Authorization Pool, Amendment, Cancellation (MCAN), Cover Payments, Return of Funds, Control Function and Urgent Mailbox. Preferred candidate profile Additional Details: Should be comfortable working from Office (No hybrid) and US shift (6.30 PM IST). Should have min 1 year of experience in Wire or Payment investigations. Candidate should be based out of Hyderabad location or ready to relocate. Candidate should be an immediate joiner. He/she should hold a bachelors degree with good communication skills.

Mega Walkin Drive in HCLTECH for Payment on 27-Feb-25 to 28-Feb-25 Interview Location - HCL Technologies Ltd. ETA 3- Techno Park, Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103 Interview Date - 27 Feb 25 to 28 Feb 25 Interview Timing - 11.30 am to 2.00pm Contact Person - Nandhinee HR Total Experience - 2 to 4 years Mandatory Skillset: Payment Investigation Experience in MT103, MT196, MT199,MT 999, MT202, MT202Cov Global Nostro / Vostro Reconciliation Candidate with above mandatory skillset alone eligible for interview Kindly bring the updated resume and ID proof. Job Description 4-5 years experience as Payment Investigation is Mandatory A minimum 4-5 years of banking experience Knowledge on outstanding items to determine if payment was made in order to reconcile or make any necessary adjustments to items. Calculated Compensation based on rules in Euro regulation (Back Valuation, Amendments, user of funds and Net Comp.) Knowledge on Recall, Returns, UTA, BCNR, Charges, Amendments, Rate Adjustments & Aged. Knowledge on Inwards Payments, Outward Payments, SEPA & FAR Knowledge on Swift Messages 103, 196, 199, 999, 202, 202Cov etc., Global Nostro / Vostro Reconciliation Perks and Benefits : MNC Cab facility (two way) (Upto 30 Kms Only) Salary : great in the industry Excellent working environment Free Cab for female employees International Trainers World class exposure How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream.

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream.

Role Description : The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience: Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members

Job Title- Payments Processing Analyst,Associate Role Description : The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience: Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members

Role Description : The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience: Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members

Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members

Role Description The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate. Your key responsibilities Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular Informs product / function development to ensure a superior offering in the face of changing client needs and market trends Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Informs the design and implementation of strategies to ensure continuous process improvement Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines. Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement Your skills and experience Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV. Must have sound knowledge on Payments & Clearing Systems across US, Euro, APAC region, Embargo Filtering. Subject Matter expert in Payment processing/ Payments investigation. Basic analytical skills, flexible regarding production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Ability to work in virtual teams and in a matrix organizations Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering Open minded, able to share information, transfer knowledge and expertise to team members