Payment Collection Executive

The Payment Collection Executive plays a pivotal role in ensuring timely collection of payments and maintaining accurate records of invoicing and aging receivables. This role involves close collaboration with the Sales and Project Teams to manage client accounts, resolve billing discrepancies, and support efficient payment realization. The ideal candidate is proactive, detail-oriented, and committed to delivering excellent customer service.

Key Responsibilities

• Monitor and manage outstanding invoices to ensure timely collections
• Collaborate with Sales Team to resolve billing issues and support client communications
• Generate and dispatch invoices based on contractual terms and delivery milestones
• Track payment status and follow up on overdue accounts
• Maintain precise records of receivables, payments, and adjustments
• Prepare aging reports and escalate critical accounts to management
• Reconcile customer accounts and resolve disputes in coordination with Sales and Customer Service
• Support month-end and year-end closing activities related to receivables
• Assist in conducting credit checks and approvals for new clients
• Ensure adherence to company policies and accounting standards
• Meet clients in person to follow up on pending payments
• Coordinate with internal departments to resolve billing discrepancies
• Generate and share payment reminders with clients
• Escalate unresolved accounts to the respective Sales Owner
• Ensure compliance with legal and regulatory requirements during collection
• Build and maintain strong client relationships to facilitate timely payments
• Assist in account reconciliation and statement preparation as needed