Patient Care Coordinator

About Us:

Our vision at Allo is to make Sexual Health and Wellness more accessible and

affordable. We are a digital health clinic, and we have launched India's first sexual

well-being program that’s discreet and reliable. More than 200 million people in India

have some form of sexual disorder, and we are here to make the treatment super

convenient and discreet.

Our patient-first approach allows for affordable, discreet, and responsible

patient-doctor interactions, making Allo a one-stop shop for end-to-end treatment.

Through this, we also aim to fight the stigma attached to sexual health in our country.

To know more about us, visit our website: https://www.allohealth.care/

We are seeking a dynamic and proactive Patient Care Coordinator to join our team.

The primary focus of this role will be to foster relationships with healthcare providers,

execute offline marketing initiatives, and ensure seamless coordination of patient care.

The ideal candidate will possess excellent communication skills, attention to detail,

and the ability to manage multiple tasks efficiently.

Location: Work from Clinic

Bhopal, Madhya Pradesh

Responsibilities:

● Patient Care : Liaise with patients and healthcare providers to schedule

consultations, counselling sessions, and tests. Ensure timely communication of

next steps in patient care using various Customer Relationship Management systems

(CRM) platforms.

● Patient Communication: Respond to patient queries promptly and courteously,

ensuring the best possible experience for our patients throughout their

healthcare journey.

● Task Prioritization: Effectively prioritise and manage multiple tasks and

deadlines to ensure smooth operations and timely delivery of services.

● Building Referral Network: Develop and nurture relationships with doctors,

pharmacies, and other relevant businesses to increase referrals to the assigned

clinic.

● Executing Offline Marketing Activities: Plan and implement offline marketing

strategies to promote the clinic, including but not limited to events, seminars,

and outreach programs as and when required.

● Field Visits: Conduct field visits to promote the clinic and build partnerships.

Qualifications and Skills:

● Interest or proven experience in sales, marketing, or operations, preferably in

the healthcare industry.

● Strong interpersonal and networking skills with the ability to build and

maintain professional relationships.

● Excellent written and verbal communication skills.

● Proficiency in Microsoft Word and other relevant software programs.

● Familiarity with Customer Relationship Management (CRM) platforms is

preferred.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organisational and time management skills.