4069 Patching Jobs - Page 41

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : PostgreSQL Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role: App/Cloud Support Sr. Analyst Skill Required: Tech for Operations – PostgreSQL Database Administration Project Role Description: Review and integrate all application requirements including functional, security, integration, performance, quality, and operations. Align technical architecture with business and operational needs. Provide inputs on final decisions for hardware, network products, system software, and database security. Management Level: 10 Work Experience: 5-7years Work Location: Noida Must Have Skills: PostgreSQL Database Administration, PostgreSQL on AWS (RDS/Aurora), Cloud-native PostgreSQL architecture Good To Have Skills: Replication (Streaming/Logical), Performance Tuning, Upgrades and Migrations, HA/DR Solutions and MySQL Database Administration. ________________________________________ Job Requirements: Key Responsibilities: • Administer, monitor, and support PostgreSQL databases running on-prem and on cloud platforms like AWS RDS, Aurora, or Azure Database for PostgreSQL. • Perform database installation, configuration, upgrades, patching, and security hardening. • Handle backup and recovery using native PostgreSQL tools (pg_basebackup, pgBackRest, Barman). • Tune and optimize SQL queries and database parameters to improve performance and resource usage. • Design and implement high availability and disaster recovery (HA/DR) solutions such as Streaming Replication, Logical Replication, and Failover Clustering. • Work with DevOps/Cloud teams on infrastructure automation using tools like Terraform, Ansible, or CloudFormation. • Troubleshoot database issues, including corruption, lock contention, replication lag, and unexpected downtime. • Manage storage, partitioning, archiving, and connection pooling for large-scale production databases. • Develop automation for routine DBA tasks using shell scripts, Python, or PL/pgSQL. • Participate in 24x7 on-call support rotation and P1/P2 incident handling. • Collaborate with development and operations teams for application onboarding and schema design. • Monitor logs and metrics using tools like pg_stat_activity, pgBadger. ________________________________________ Technical Experience: • Strong experience with PostgreSQL 11+ in production environments (on-premises and cloud). • Experience with Amazon RDS PostgreSQL and Amazon Aurora PostgreSQL. • Familiarity with PostgreSQL backup and recovery using pg_dump/pg_restore, pgBackRest, and WAL archiving. • Experience in PostgreSQL upgrades (in-place and dump-based) and major version migrations. • Knowledge of PostgreSQL security, roles, SSL setup, and row-level security. • Familiarity with PostgreSQL extensions like PostGIS, pg_partman, pg_repack, etc. • Hands-on experience with replication, logical decoding, and failover handling. • Exposure to containerized PostgreSQL deployments (Docker, Kubernetes). • Ability to perform health checks, audit configurations, and enforce compliance standards. ________________________________________ Professional Attributes: 1. Strong communication skills and ability to articulate technical issues in business terms. 2. Excellent problem-solving and analytical skills under pressure. 3. Ability to multi-task and participate in large, complex, and concurrent projects. 4. Good to have PostgreSQL certification (EDB/PostgreSQL CE) or AWS Database Specialty. 5. Working knowledge of ITIL processes and documentation. 6. Good to have AWS Solution Architect Associate / AWS Database specialty certified. ________________________________________ Educational Qualification: 16 years of full-time education. Preferably with a degree in Computer Science, IT, or a related field. Additional Information: Should be flexible for a 24x7 environment and willing to handle P1/P2 calls. 15 years full time education

As a member of our SRE / Platform Engineering team, you will design and maintain observability solutions focused on Splunk, ensuring critical systems are monitored and issues detected early. You will onboard data sources, build searches and dashboards, and help automate observability workflows across cloud-native and hybrid environments. Responsibilities Install and configure Splunk Universal Forwarders and manage basic configuration files (inputs.conf, props.conf, transforms.conf) to onboard logs, metrics, and traces. Develop and maintain SPL searches, dashboards, and alerts that provide actionable insights to engineering and operations teams. Monitor Splunk platform health, index growth, and license usage; assist with routine upgrades and patching. Write simple automation scripts (Python, Bash, or PowerShell) or CI/CD jobs to streamline data onboarding and alert verification. Collaborate with DevOps, SRE, and application teams to understand monitoring requirements and continuously improve observability coverage. Stay current with emerging observability tools and practices; contribute to evaluations of technologies such as Dynatrace, Datadog, OpenTelemetry, and Grafana. Qualifications 1–3 years of hands‑on experience with Splunk Enterprise or Splunk Cloud in production or lab environments. Proficiency in crafting basic SPL queries, dashboards, and alerts. Familiarity with Linux command‑line, networking fundamentals, and at least one public cloud (AWS, Azure, or GCP) or container runtime (Docker/Kubernetes). Scripting knowledge in Python, Bash, or PowerShell. Strong analytical and troubleshooting skills, plus a desire to learn and grow.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Senior Analyst - Tech Ops & Support The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. OBJECTIVES/PURPOSE The Senior Analyst , Application Support Engineer will be responsible for ensuring the smooth operation, maintenance, and enhancement of software applications used by the Global Portfolio Division - Veeva Vault /MARV (Veeva Vault Medcomms). This role requires a blend of technical expertise, problem-solving skills, and excellent communication abilities. The successful candidate will collaborate with various teams to pro-vide comprehensive support and deliver exceptional service. ACCOUNTABILITIES Application Maintenance and Support Monitor and maintain application systems to ensure optimal performance, reliability, and scalability. Provide Level 2 and Level 3 support for software applications, addressing and resolving incidents in a timely manner. Diagnose and resolve application-related issues promptly, providing technical support and troubleshooting expertise to end-users. Monitor application performance and availability, identifying and resolving potential issues proactively. Perform routine maintenance tasks, including patching, updates, and backups, to ensure application stability and security. Document and maintain support procedures, troubleshooting guides, and knowledge base articles. System Administration Manage and maintain application servers, ensuring they are running efficiently and securely. Implement and monitor security measures to protect applications and data from unauthorized access and threats. Configure and optimize system settings and parameters to enhance application performance. Collaborate with IT teams to plan and execute system upgrades and migrations. User Administration and Access Controls Create, modify, or delete user accounts as needed. Ensure that users have the appropriate access levels based on their roles and responsibilities. Implement and enforce access control policies to protect sensitive data and prevent unauthorized access. This includes setting up role-based access controls (RBAC) and regularly reviewing user permissions. Respond to security incidents related to user access and administration. Conduct regular security audits to identify and address potential vulnerabilities. Provide training and support to users on security best practices and the proper use of access controls. Address any user-related security issues promptly and effectively and respond to security incidents related to user access and administration. Monitoring and Troubleshooting Application Interfaces Conduct regular monitoring of application interfaces to ensure seamless data exchange between systems. Identify and resolve interface-related issues swiftly, minimizing impact on business operations. Collaborate with development teams to enhance interface performance and reliability. Document interface configurations, troubleshooting steps, and resolution processes to maintain a comprehensive knowledge base. Utilize monitoring tools and logs to proactively detect and address potential interface disruptions. Incident Management Respond to and resolve application-related incidents, ensuring minimal impact on business operations. Coordinate with development teams, system administrators, and other stakeholders to investigate and resolve complex issues. Track and document incidents, root causes, and resolutions in the ticketing system. Identify recurring issues and recommend long-term solutions to prevent future occurrences. User Support and Training Provide excellent customer service by addressing user queries and providing guidance on application usage and best practices. Provide technical support and guidance to end-users, assisting them in utilizing applications effectively. Conduct training sessions and create user manuals to educate users on application functionality and best practices. Act as a liaison between end-users and development teams to communicate enhancement requests and user feedback. Service Requests Receive and process requests by accurately log and categorize incoming service requests. Follow established procedures to resolve common service requests (Generating reports, adding users, system configuration changes, data processing, etc). Provide clear and concise updates to customers regarding the status of their requests. Maintain detailed records of all service requests and resolutions. Identify opportunities to improve service request processes. Enhancements Gather requirements for application enhancements from end-users and stakeholders. Evaluate enhancement requests and prioritize them based on business needs and impact. Responsible for executing approved service requests in a timely and efficient manner. Collaborate with product engineering teams, as needed, to design, test, and implement approved enhancements. Communicate changes and updates to end-users, ensuring they understand new features and improvements. System Integration and Testing Collaborate with development teams to test new releases, patches, and updates before deployment. Participate in system integration testing to ensure seamless interaction between applications and other systems. Identify and document any issues discovered during testing, working with developers to re-solve them. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in application support or a related technical role. Experience with enterprise software applications, databases, and operating systems. Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Azure Fundamentals are a plus. Technical Skills Proficiency in programming languages such as Java, .NET, or Python; familiarity with data-bases (SQL, Oracle); and knowledge of operating systems (Windows, Linux). Proficiency in SQL and scripting languages (e.g., Python, PowerShell). Strong understanding of ITIL principles and incident management processes. Familiarity with monitoring tools, ticketing systems, and version control systems (e.g., Git). Working knowledge of cloud platforms and containerization technologies. Soft Skills Excellent problem-solving and analytical abilities. Flexibility to handle a variety of tasks and adapt to changing priorities and technologies. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Effective time management and organizational skills, with the ability to prioritize tasks and work under pressure. Collaborative mindset, with the ability to work effectively in a team-oriented environment. ADDITIONAL INFORMATION o Experience working in a DevSecOps environment What Takeda Can Offer You Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. Benefits It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Health & Wellness programs Employee Assistance Program 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) About ICC in Takeda Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Experience in one or more of these areas desirable: Automated installation of Windows User Profile management Windows Update management Kerberos and delegation Bitlocker administration Windows Shell configuration and management Windows Activation, Licensing Remote Desktop Services configuration and management Clustering Printing configuration and management Resilient Storage technology (clustering, storage spaces) Server management tools Hyper-V management and VM deployment Application installation and management Windows backup and VSS PowerShell scripting Active Directory topology and management Network Tracing and analysis Public Key Infrastructure (PKI) deployment, management Remote File Systems (SMB) Group Policy management DNS deployment, management Troubleshooting hangs and crashes in Windows Network Virtualisation (Hyper-V, SDN) Troubleshooting performance issues using PerfMon and other tools Strong Experience in following technologies: Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment. OS installation setup phases. Windows patching / Windows servicing - "windows update" - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components. Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well. Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM. MDT / WDS - Basic knowledge on MDT / WDS it''s functionality and troubleshooting scenarios. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Analyst I - Tech Ops & Support The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. OBJECTIVES/PURPOSE (3-4 bullets) The Application Support Engineer will be responsible for ensuring the smooth operation, maintenance, and enhancement of software applications used by Global Portfolio Division - Medical Information Cloud (MIC). This role requires a blend of technical expertise, problem-solving skills, and excellent communication abilities. The successful candidate will collaborate with various teams to provide comprehensive support and deliver exceptional service. ACCOUNTABILITIES Application Maintenance and Support Monitor and maintain application systems to ensure optimal performance, reliability, and scalability. Provide Level 2 and Level 3 support for software applications, addressing and resolving incidents in a timely manner. Diagnose and resolve application-related issues promptly, providing technical support and troubleshooting expertise to end-users. Monitor application performance and availability, identifying and resolving potential issues proactively. Perform routine maintenance tasks, including patching, updates, and backups, to ensure application stability and security. Document and maintain support procedures, troubleshooting guides, and knowledge base articles. System Administration Manage and maintain application servers, ensuring they are running efficiently and securely. Implement and monitor security measures to protect applications and data from unauthorized access and threats. Configure and optimize system settings and parameters to enhance application performance. Collaborate with IT teams to plan and execute system upgrades and migrations. User Administration and Access Controls Create, modify, or delete user accounts as needed. Ensure that users have the appropriate access levels based on their roles and responsibilities. Implement and enforce access control policies to protect sensitive data and prevent unauthorized access. This includes setting up role-based access controls (RBAC) and regularly reviewing user permissions. Respond to security incidents related to user access and administration. Conduct regular security audits to identify and address potential vulnerabilities. Provide training and support to users on security best practices and the proper use of access controls. Address any user-related security issues promptly and effectively and respond to security incidents related to user access and administration. Monitoring and Troubleshooting Application Interfaces Conduct regular monitoring of application interfaces to ensure seamless data exchange between systems. Identify and resolve interface-related issues swiftly, minimizing impact on business operations. Collaborate with development teams to enhance interface performance and reliability. Document interface configurations, troubleshooting steps, and resolution processes to maintain a comprehensive knowledge base. Utilize monitoring tools and logs to proactively detect and address potential interface disruptions. Incident Management Respond to and resolve application-related incidents, ensuring minimal impact on business operations. Coordinate with development teams, system administrators, and other stakeholders to investigate and resolve complex issues. Track and document incidents, root causes, and resolutions in the ticketing system. Identify recurring issues and recommend long-term solutions to prevent future occurrences. User Support and Training Provide excellent customer service by addressing user queries and providing guidance on application usage and best practices. Provide technical support and guidance to end-users, assisting them in utilizing applications effectively. Conduct training sessions and create user manuals to educate users on application functionality and best practices. Act as a liaison between end-users and development teams to communicate enhancement requests and user feedback. Service Requests Receive and process requests by accurately log and categorize incoming service requests. Follow established procedures to resolve common service requests (Generating reports, adding users, system configuration changes, data processing, etc). Provide clear and concise updates to customers regarding the status of their requests. Maintain detailed records of all service requests and resolutions. Identify opportunities to improve service request processes. Enhancements Gather requirements for application enhancements from end-users and stakeholders. Evaluate enhancement requests and prioritize them based on business needs and impact. Responsible for executing approved service requests in a timely and efficient manner. Collaborate with product engineering teams, as needed, to design, test, and implement approved enhancements. Communicate changes and updates to end-users, ensuring they understand new features and improvements. System Integration and Testing Collaborate with development teams to test new releases, patches, and updates before deployment. Participate in system integration testing to ensure seamless interaction between applications and other systems. Identify and document any issues discovered during testing, working with developers to resolve them. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Education and Experience Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in application support or a related technical role. Experience with enterprise software applications, databases, and operating systems. Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Azure Fundamentals are a plus. Technical Skills Proficiency in programming languages such as Java, .NET, or Python; familiarity with databases (SQL, Oracle); and knowledge of operating systems (Windows, Linux). Proficiency in SQL and scripting languages (e.g., Python, PowerShell). Strong understanding of ITIL principles and incident management processes. Familiarity with monitoring tools, ticketing systems, and version control systems (e.g., Git). Working knowledge of cloud platforms and containerization technologies. Soft Skills Excellent problem-solving and analytical abilities. Flexibility to handle a variety of tasks and adapt to changing priorities and technologies. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Effective time management and organizational skills, with the ability to prioritize tasks and work under pressure. Collaborative mindset, with the ability to work effectively in a team-oriented environment. ADDITIONAL INFORMATION Bottom of Form Experience working in a DevSecOps environment Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time

Technical Specialist Madurai 2.5-5 Years INDIA Job Description (Posting). Should have minimum of 5-10 years of experience in RHEL Linux environment. In-depth knowledge in Boot process Management and troubleshooting techniques. Should be proficient in task scheduling and scripting. Experience in User/Group Management, AD/LDAP, Policies, Permissions, ACL, etc. Strong knowledge on LVM, VxVM, File systems and RAID. fdisk, parted, tune2fs, e2fsck, File system creation/modification/migration, etc. System/package/patch up-gradation using RPM, YUM, RHN, Satellite, etc. Server patching via Redhat Satellite Servers, Maintaining the Satellite Servers. System Resource monitoring, management and log file interpretation. Must be Strong in Backup and Recover Procedures. Veritas Cluster Implementations, up-gradation/migration/trouble shooting in Linux. Hands on experience in handling Linux OS Clusters. Network configurations, ROUTE, NIC bonding, Bridging, etc. Experience on configuring Storage on Linux & Good understanding HBA configuration and Multi-path software's, NAS, SAN, iSCSI, etc. Should have worked on OEM Servers and coordination with OEM for hardware and Operating system related issues. Work Experience on Linux Security - TCPwrapper, IPtables and SELinux. Experience on Opensource Virtualization, LDAP services will be a value add. Knowledge about Webmin, ILO, DRAC, cPanel, etc. Should have expertise to write scripts for critical activities in shell scripting. Ansible, Perl and Python are advantages. Cluster fail-over Drill, DR drill, Restoration drill, etc. Experience in NTP, NFS, NIS, Sendmail, SMTP, DHCP, Samba, CIFS, Postfix, FTP, VSFTP, DNS, Apache/Tomcat, etc. Problem Determination and Resolution. System Hardening, Security audit, Security baseline, VAPT and Performance fine tuning. VMWare, ESXi, RHEVM, KVM, OVM/OVS, etc. will be an additional advantage. Should be familiar with Networking stuff and tools like IPCS, TOP, tcpdump, nmap, Wireshark, SSH, Telnet, SMTP, netstat, etc. Experience in ITIL Process flow. Handing Major Incidents, Customer Escalations, Identifying root cause & Preparing RCA, etc. Excellent communication and interpersonal skills. Engineering of systems administration-related solutions for various projects and operational needs. Collaborate with other teams and team members to develop automation strategies and deployment processes. Strong work experience in Veritas Clusters. Experience in Ansible playbook creation, roles and managing the AAP. Experience in Redhat Satellite environment. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Unix-IBM AIX Auto req ID 1543478BR

Position Summary: The SAP Basis Architect will be responsible for designing, implementing, and maintaining the SAP landscape for Americas Residential with a focus on global operations across Americas and APAC regions . This role requires deep technical expertise, strategic vision, and hands-on experience in managing complex SAP environments, ensuring optimal performance, scalability, and security. The Architect will also be responsible for mentoring Basis administrators and collaborating with global IT and business teams. Key Responsibilities: Architectural Design and Strategy: Develop and maintain the SAP system architecture for SAP ECC 6.0 on HANA, MDG, Solution Manager, PI/PO, and other SAP solutions. Provide strategic direction for SAP infrastructure, focusing on scalability, reliability, and performance optimization. Define and document SAP system standards, best practices, and guidelines for on-premise and cloud environments. Global Landscape Management: Lead SAP installations, migrations, upgrades, and patching across global landscapes. Act as a trusted advisor for IT leadership regarding SAP infrastructure and emerging technologies. Guide and mentor SAP Basis administrators, ensuring skill development and best practices adoption. Collaboration and Leadership: Work closely with business and IT stakeholders to understand requirements and translate them into architectural solutions. Design and implement monitoring and alerting mechanisms for proactive system issue resolution. Optimize SAP HANA databases for enhanced performance and reliability. Collaboration and Leadership: Work closely with business and IT stakeholders to understand requirements and translate them into architectural solutions. Design and implement monitoring and alerting mechanisms for proactive system issue resolution. Optimize SAP HANA databases for enhanced performance and reliability. Collaboration and Leadership: Work closely with business and IT stakeholders to understand requirements and translate them into architectural solutions. Design and implement monitoring and alerting mechanisms for proactive system issue resolution. Optimize SAP HANA databases for enhanced performance and reliability. Project Management: Lead SAP infrastructure projects, including cloud migrations, system consolidations, and greenfield implementations. Work closely with external vendors and consultants to deliver cost-effective and high-quality solutions. Ensure project deliverables meet business objectives, timelines, and budget constraints. Qualifications: Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred). SAP Basis or SAP Certified Technology Specialist certification is highly desirable. Certifications in cloud platforms (AWS, Azure, or Google Cloud) are a plus. Experience: 10+ years of SAP Basis experience, with at least 3 years in an architect or senior technical role. Expertise in SAP ECC on HANA, S/4HANA, Solution Manager, MDG, PI/PO, and integrations. Proven experience with SAP system upgrades, migrations, mergers, and acquisitions. Experience managing SAP landscapes in cloud and hybrid environments. Skills & Competencies: Deep expertise in SAP Basis administration, HANA databases, and system architecture. Strong knowledge of ITIL processes (Incident, Problem, and Change Management). Excellent leadership, communication, and stakeholder management skills. Ability to work in a global, multi-cultural environment with remote teams Preferred Skills: Skills & Competencies: Deep expertise in SAP Basis administration, HANA databases, and system architecture. Strong knowledge of ITIL processes (Incident, Problem, and Change Management). Excellent leadership, communication, and stakeholder management skills. Ability to work in a global, multi-cultural environment with remote teams. Strong problem-solving abilities with a strategic mindset. Required Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively in a team environment and with stakeholders from different functional areas. Strong project management skills and the ability to manage multiple priorities in a fast-paced environment. Detail-oriented with a commitment to excellence and high standards. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy Key Responsibilities Support Oracle Demand Planning processes, including CTO forecasting and planning measure management Collect data from Fusion and internal system, troubleshooting failures Support supply planning processes like MPR and constrained/unconstrained planning Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes Lead E2E Planning Integrated Business Cycles Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc Execute quarterly patching testing and validations Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management Perform initial assessment of issues with data collection from Fusion, internal and external systems Triage failures and route to appropriate support teams/On-calls Document and categorize supply planning process like MRP and constrained/unconstrained planning Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports Monitor & Coordinate support for E2E planning integrated Business Cycles Manage incident tickets related to support E2E Oracle SCP Track and prioritize quarterly patch testing needs Requirements 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions Strong understanding of supply chain planning concepts and methodologies Proficiency in data collections and integration between systems Knowledge of MRP and planning process Experience with REST APIs and BIP reporting Good Understanding of integrated planning business cycles Strong troubleshooting and problem solving skills Ability to manage quarterly patch testing processes Excellent communication skills with both technical and business stakeholders Qualifications : Technical aptitude with data models, BIP and system integration(REST APIs etc.) Strong analytical and critical thinking abilities Skills: bip,cto,rest apis,supply chain,data models,data modeling,models,oracle demand planning,cto forecasting,data collection and integration,troubleshooting,e2e,demand,oracle,bipv,bip reporting,supply,global order promising,supply planning,problem solving,communication,mrp,rest

P3-C3-STS JD Task and Responsibilities Database Support Provide support and administration for MS SQL Server databases and Cloud databases. Troubleshoot and resolve database related issues and incidents, including performance problems, connectivity errors, and data inconsistencies. Database Performance Tuning Monitor and optimize database performance by analyzing query execution plans, index usage, database statistics, and other performance indicators. Identify and resolve bottlenecks and performance issues to ensure optimal database response times. Database Security Implement and enforce security measures to protect the organization databases from unauthorized access, data breaches, and data loss. Configure user access permissions, roles, and privileges based on the principle of least privilege. Database Backup and Recovery Develop and maintain backup and recovery strategies to ensure the integrity and availability of the organizations data. Perform regular backups, test restore procedures, and implement disaster recovery plans to minimize data loss and downtime. Database Monitoring and Maintenance Monitor database health, availability, and capacity to proactively identify and resolve potential issues. Perform routine maintenance tasks such as database reorganization, index rebuilding, and database statistics updates. Database Documentation Create and maintain comprehensive documentation for database configurations, schemas, procedures, and processes. Document database changes and update data dictionaries to ensure accuracy and clarity of database-related information. Database Upgrades and Patching Plan and execute database software upgrades and apply patches to ensure database systems are up to date with the latest security fixes and performance enhancements. Coordinate with system administrators and vendors for a smooth upgrade process. Qualifications Overall 5 plus years experience as Database Administrator. Bachelors or masters degree in computer science, information technology, or a related field. Experience with Azure cloud. Relevant industry certifications, such as Microsoft Certified Database Administrator, etc. is a plus. Excellent written and verbal communication skills to collaborate with cross functional teams and communicate technical information to non technical stakeholders. Technical skills Strong expertise in MS SQL Server database administration, including performance tuning, security, and backup and recovery. Proficiency in cloud based database technologies, such as Microsoft Azure SQL Database, Microsoft Azure SQL Managed Instance and Cosmos DB, including deployment, configuration, and performance optimization. Familiarity with Oracle database administration, including installation, configuration, performance tuning, and backup and recovery is a plus. Solid understanding of database concepts, SQL and query optimization techniques. Knowledge of database security principles and best practices. Experience with database monitoring tools and performance analysis. Strong problem solving and analytical skills with the ability to troubleshoot and resolve complex database issues. Excellent documentation and communication skills. Mandatory Skills MS SQL Server database administration Microsoft Azure SQL Managed Instance Cosmos DB

We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy Key Responsibilities Support Oracle Demand Planning processes, including CTO forecasting and planning measure management Collect data from Fusion and internal system, troubleshooting failures Support supply planning processes like MPR and constrained/unconstrained planning Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes Lead E2E Planning Integrated Business Cycles Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc Execute quarterly patching testing and validations Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management Perform initial assessment of issues with data collection from Fusion, internal and external systems Triage failures and route to appropriate support teams/On-calls Document and categorize supply planning process like MRP and constrained/unconstrained planning Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports Monitor & Coordinate support for E2E planning integrated Business Cycles Manage incident tickets related to support E2E Oracle SCP Track and prioritize quarterly patch testing needs Requirements 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions Strong understanding of supply chain planning concepts and methodologies Proficiency in data collections and integration between systems Knowledge of MRP and planning process Experience with REST APIs and BIP reporting Good Understanding of integrated planning business cycles Strong troubleshooting and problem solving skills Ability to manage quarterly patch testing processes Excellent communication skills with both technical and business stakeholders Qualifications : Technical aptitude with data models, BIP and system integration(REST APIs etc.) Strong analytical and critical thinking abilities Skills: bip,cto,rest apis,supply chain,data models,data modeling,models,oracle demand planning,cto forecasting,data collection and integration,troubleshooting,e2e,demand,oracle,bipv,bip reporting,supply,global order promising,supply planning,problem solving,communication,mrp,rest

We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy Key Responsibilities Support Oracle Demand Planning processes, including CTO forecasting and planning measure management Collect data from Fusion and internal system, troubleshooting failures Support supply planning processes like MPR and constrained/unconstrained planning Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes Lead E2E Planning Integrated Business Cycles Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc Execute quarterly patching testing and validations Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management Perform initial assessment of issues with data collection from Fusion, internal and external systems Triage failures and route to appropriate support teams/On-calls Document and categorize supply planning process like MRP and constrained/unconstrained planning Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports Monitor & Coordinate support for E2E planning integrated Business Cycles Manage incident tickets related to support E2E Oracle SCP Track and prioritize quarterly patch testing needs Requirements 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions Strong understanding of supply chain planning concepts and methodologies Proficiency in data collections and integration between systems Knowledge of MRP and planning process Experience with REST APIs and BIP reporting Good Understanding of integrated planning business cycles Strong troubleshooting and problem solving skills Ability to manage quarterly patch testing processes Excellent communication skills with both technical and business stakeholders Qualifications : Technical aptitude with data models, BIP and system integration(REST APIs etc.) Strong analytical and critical thinking abilities Skills: bip,cto,rest apis,supply chain,data models,data modeling,models,oracle demand planning,cto forecasting,data collection and integration,troubleshooting,e2e,demand,oracle,bipv,bip reporting,supply,global order promising,supply planning,problem solving,communication,mrp,rest

We’re hiring an experienced DBA (3–5 years) to manage, optimize, and secure SQL Server databases (2016+). You’ll ensure high performance, availability, and scalability for business-critical applications. Key Responsibilities: Manage SQL Server databases across environments (Dev/UAT/Prod) Optimize performance using Query Store, DMVs, and indexing Write/maintain T-SQL scripts, views, SPs, and triggers Implement backups, restores, and high-availability solutions (Always On, Log Shipping) Handle patching, upgrades, and security configurations Collaborate with developers for schema and query optimization Document configurations, processes, and policies Required Skills: 3–5 years with SQL Server (2016+) Strong T-SQL, query tuning, execution plan analysis Backup strategies, DBCC, SQL Agent Jobs High-availability setup & maintenance Understanding of SQL Server internals and security Nice to Have: Azure SQL / Cloud DB exposure SSIS basics, CI/CD deployment experience Microsoft DBA certification (MCSA, Azure) Job Type: Full-time Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Work from home Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: DBA: 3 years (Required) Work Location: In person

What You’ll Do This position is responsible for defining and communicating a shared architectural vision for Enterprise Services - Treasury, Real Estate and Audit (incl. Insurance, Corp Development and Flight Department) Value Stream that enables them to support current and future business needs. They will collaborate with Agile teams to consider solutions, validate technology assumptions, evaluate alternatives, and converge on a solution. Finally, the System Architect will work closely with Enterprise and Solution Architects to deliver solutions that are aligned to the broader architecture guardrails. In addition, the position covers responsibility for business analysis planning and monitoring; requirements elicitation; requirements management and communication; enterprise analysis; requirements analysis and solution assessment and validation on large projects in alignment with the Eaton PROLaunch project management process standards. Lead and participate in the planning, definition, development, and high-level design of product solutions and architectural alternatives Enable a continuous delivery pipeline through proper design guidelines Define and communicate system interfaces, data structures, data storage, integrations, cybersecurity considerations, test automation concepts, and deployment approaches Establish and communicate critical non-functional requirements Consider economic boundaries in design decisions and operate accordingly Participate in solution planning, incremental planning, product demos, and inspect-and-adapt events Plan and develop the architectural runway to support desired business outcomes Provide technical oversight and promote security, quality, and automation Negotiate with the business to prioritize non-functional work (e.g., patching, platform upgrades) to reduce technical debt over time Conduct requirements gathering activities (brainstorming, focus groups, interviews, observation, prototyping, workshops) Document and validate that the requirements meet stakeholders’ needs Ensure requirements fall within the solution scope and are aligned with business objectives and solution design Communicate requirements in a format understandable to stakeholders, including solution designers and developers Qualifications Bachelor's degree from an accredited institution or equivalent level of education 10+ years of experience in the software industry with a proven track record of shipping high quality products Skills Extensive experience in software engineering best practices Experience with Treasury, Audit etc. systems and their associated development languages and platforms Expert level skills in Java, C#, C++ (or other languages and/or technologies as necessary) and associated IDE’s (Visual Studio, Eclipse, IntelliJ, etc.) Expert in software design principles, DevSecOps, CI/CD, and modern development principles Basic understanding of cybersecurity concepts such as encryption, hashing, certificates, PKIs, Threat Modeling, secure coding, and OWASP Experience with Agile methodologies, and cloud platforms (Azure, AWS, GCP) Strong communication, collaboration, presentation and decision-making skills Experience working with diverse, global cultures, organizations and teams ]]>

Role - General Manager – IT Infrastructure, Network & Communications Department: Information Technology Reporting To: CTO Industry Focus: Quick Service Restaurants (QSR) / Food & Beverage (F&B) Experience: 15–20 Years Key Responsibility Areas (KRA): 1. Data Center & Infrastructure Management · Full-stack management of in-house, co-located, and outsourced data centers including power, cooling, racks, structured cabling, and environmental monitoring systems. · Plan, size, and scale compute and storage capacity (SAN/NAS), virtualization clusters (VMware ESXi), and HA failover for critical applications (e.g., SAP ECC/HANA, MS Dynamics). · Define hypervisor configurations, resource pools, clustering, DRS/HA policies, and vMotion strategy. · Implement and test DR strategies using tools like Veeam, Zerto, and Commvault across Tier 3+ DC/DR setups. 2. Core Network & WAN Infrastructure · Architect and manage MPLS/SD-WAN network designs supporting 99.99% uptime across 300+ restaurant and corporate locations. · Deep experience with protocols: BGP, OSPF, EIGRP, VRRP, HSRP, STP, VRF segmentation. · Core device configuration and administration: Cisco Catalyst 3750/4500/9400, Nexus 7K/9K, Juniper EX series, SonicWALL, FortiGate UTM. · Manage L2/L3 switch fabric, trunking (802.1Q), QoS policies, link aggregation (LACP), and redundant routing via HSRP/VRRP. 3. Perimeter Security & Enterprise Firewalling · Define and enforce firewall rulesets (NAT, PAT, ACLs) and policies on SonicWALL, Cisco ASA, FortiGate, and Check Point platforms. · Centralized management and threat detection using UTM appliances and NGFW with Intrusion Detection/Prevention (IDS/IPS). · VPN infrastructure management: IPsec tunnels for site-to-site, SSL VPN for remote access (SonicWALL, Cisco AnyConnect). · Security hardening of router/switch configurations and OS image compliance for patching and version control. 4. Virtualization & Cloud Services · Lead infrastructure-as-a-service (IaaS) strategies on Azure/AWS: VNet design, ExpressRoute/VPN Gateway configuration, NSG/UDR planning. · Migrate workloads from on-prem to cloud (Lift & Shift), implement cloud backup using Azure Backup or AWS Glacier. · VM and containerized environment administration using vSphere, vCenter, Docker (Swarm/K8s optional). · Integrate Active Directory Federation Services (ADFS), Azure AD Connect, SSO/MFA security policies. 5. End-User & Outlet IT Management · Design, configure, and monitor thin client and POS networks with restricted VLAN segmentation and DHCP relay strategies. · Oversee wireless controller and AP deployments (Cisco WLC, Aruba Central), guest network isolation, and 802.1X authentication. · Automate endpoint configuration via SCCM/Intune, monitor compliance, and manage patching across endpoints. · Ensure smooth functioning of retail/outlet technology stack: POS, KDS, kiosks, customer Wi-Fi, and order tablets. 6. Network Monitoring & Fault Management · Deploy and administer monitoring platforms (SolarWinds, PRTG, Nagios) for real-time alerts, link availability, SNMP polling, and NetFlow analysis. · Set up SLA compliance metrics and auto-ticketing via integration with ITSM tools (ServiceNow/FreshService). · Troubleshoot escalated L2/L3 incidents, link flaps, routing loops, high CPU/memory on core devices. · Manage proactive monitoring scripts for packet loss, jitter, throughput, and MTTR reduction. 7 . Policy, Audit & Compliance · Implement and maintain ITGC/ISO27001-aligned infrastructure processes and documentation. · Ensure compliance with PCI-DSS for payment environments, endpoint encryption, NAC enforcement, and log retention. · Prepare documentation for security audits, process SOPs, DR drills, RCA reports, change and patch management logs. 8. Strategic Planning, Budgeting & Optimization · Annual CAPEX/OPEX planning for IT Infrastructure spend with a focus on ROI, scalability, and vendor negotiation. · Design policies for asset lifecycle management, EOL/EOS tracking, and hardware refresh cycles. · Optimize licensing, WAN bandwidth planning, and datacenter power/cooling efficiency metrics (PUE/DCiE). 9. Software Asset Management & Licensing Compliance · End-to-end ownership of software licensing lifecycle: procurement, activation, allocation, renewal, and decommissioning. · Maintain centralized inventory · Ensure compliance with OEM contracts for Microsoft, VMware, Adobe, and security vendors. · Monitor and audit software deployments to prevent unauthorized installations and ensure EULA adherence. · Conduct internal audits and prepare for external vendor audits. · Optimize license usage through metrics (user/device ratio, license utilization reports) to reduce costs. · Managing Mailing solutions. 10. Backup, Archival & Disaster Recovery Management · Design and implement a comprehensive backup and DR strategy for core infrastructure (DC/DR/Cloud). · Manage enterprise backup solutions across virtualized, physical, and cloud instances. · Define RTO/RPO for business-critical applications (e.g., POS, ERP, CRM, AD, File Servers, Email). · Automate snapshot and image-level backups for VMware, Hyper-V, and Azure/AWS workloads. · Enforce data retention and archival policies (tiered storage, cold/archive storage in cloud – Azure Blob, AWS Glacier). · Periodically test backup restoration integrity and DR readiness with scheduled drills. 11. Vendor & ISP Coordination · Handle link provisioning and fault escalation with ISPs: Airtel, Tata Comm, Sify, Vodafone, etc., for ILL/MPLS/PRI/BRI/Local Loop circuits. · Track and enforce SLAs, MTTR, and uptime guarantees across service contracts using regular performance reports and incident RCAs. Certifications (Preferred): · Networking & Security: CCNA, CCNP, Fortinet NSE4, SonicWALL CSSA · Microsoft/Cloud: Microsoft Certified: Azure Solutions Architect, AWS Solutions Architect Associate · Virtualization & Infra: VMware VCP, ITIL v4, PMP (optiona

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Azure Operation Analyst (Associate/Senior Associate) Demonstrates thorough abilities and/or a proven record of success as a team leader : Managing and support the Dev to Production cloud PaaS and platform, to establish quality, performance, and availability of hosted services; Providing guidance and support for cloud technology practitioners (Application Development team); Providing Implementation and Run & Maintain services; Working on high volume mission critical systems; Providing on call support for Production cloud Environments; Working hands-on with customers to develop, migrate, and debug services issues; Providing updated server/process documentation and as appropriate, creating documentation where none may exist; Focusing on rapid identification and resolution of customer issues; Answering questions and perform initial triage on problem reports; Providing first/second level cloud environment support; Working very closely with application users to troubleshoot and resolve cloud hosted applications or system issues; Informing Technical Support Management about any escalations or difficult situations that require his/her involvement; Providing Cloud customers with an industry leading customer experience when engaging Technical Support; Assisting in Tier 2 and 3 triage, troubleshooting, remediation, and escalation of tickets tied to the product support function; Training and supporting junior team members in resolving product support tickets; Proactively identifying ways to optimize the product support function; Coordinating to establish and manage clear escalation guidelines for supported system components; Running database queries to lookup, resolve, issues; Demonstrating proven communication and collaboration skills to coordinate with developers and application team to negotiate and schedule patching windows; Demonstrating experience in managing the monthly Windows or Linux environment patching. Must Have Qualifications Hands-on experience with Azure Web apps, App Insights, App Service Plan, App Gateway, API Management, Azure Monitor, KQL queries and other troubleshooting skills for all Azure PaaS & IaaS Services. Proven verbal and written communication skills, which will be key in driving customer communication during critical events Demonstrating proficiencies in at least one of the technology domains Networking Principles, System Administration, DevOps, Configuration Management and Continuous Integration Technologies (Chef, Puppet, Docker, Jenkins) Proven understanding of ITIL framework Good To Have Qualifications Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing

The Role As a DevOps Engineer, youll play a key role in building and maintaining a robust, scalable, and reliable 0-downtime platform. Youll work hands-on with a recently kick-started greenfield initiative with modern infrastructure and automation tools to support our engineering teams. This is a great opportunity to work with a forward-thinking team, and the freedom to approach problems with fresh thinking, embedding AI and automation and helping shape our cloud-native journey. If youre passionate about automation, cloud infrastructure, and delivering high-quality production-grade platforms, this role offers the chance to make a real impact. Key Responsibilities Hands-On Development : Design, implement, and optimise AWS infrastructure through hands-on development using Infrastructure as Code tools. Automation & CI/CD : Develop and maintain CI/CD pipelines to automate fast, secure and seamless deployments. Platform Reliability : Ensure high availability, scalability, and resilience of our platform, leveraging managed services. Monitoring & Observability : Implement and manage proactive observability using DataDog and other tools to monitor system health, performance, and security, making sure we can see and fix issues before they impact users. Cloud Security & Best Practices : Apply cloud and security best practices, including patching and secure configuration of networking, encryption (at rest and in transit), secrets and identity/access management. Continuous Improvement : Contribute ideas and solutions to improve our DevOps processes. AI & Future Tech : We want to push the boundaries of AI-driven development if you have ideas on how to embed AI into our DevOps processes, youll have the space to explore them. Your Experience Tech stack We use : Terraform, Terragrunt, Helm, Python, Bash, AWS (EKS, Lambda, EC2, RDS/Aurora), Linux OS & Github Actions. Youre comfortable with all of these, and have strong hands-on experience with Terraform and IaC principles, CI/CD and the AWS ecosystem. Proven experience with Networking (VPC, Subnets, Security Groups, API Gateway, Load Balancing, WAF) and Cloud configuration (Secrets Manager, IAM, KMS). Comfortable with Kubernetes, ArgoCD, Isitio & Deployment strategies (blue/green & canary). Familiarity with Cloud Security services such as Security Hub, Guard Duty, Inspector and vulnerability Observability Mindset You believe in measuring everything. Youve worked with DataDog (or similar) to ensure teams have visibility into platform health and security. Experience with embedding AI into DevOps processes is advantageous. (ref:hirist.tech)

About Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE As a Network Engineer, you'll play a crucial role in designing, implementing, and maintaining robust network infrastructures. You'll configure and install various network components like servers, routers, and firewalls while ensuring their optimal performance through regular monitoring and upgrades. Providing Tier 3 support ensures seamless operations for internal teams and the NOC. Automation of tasks enhances efficiency, complemented by stringent security measures and disaster recovery plans that you'll create and oversee. Your role includes proactive network performance testing, suggesting enhancements for scalability, and delivering comprehensive network status reports to the Global NetOps Manager. OPPORTUNITIES Design and build functional networks (LAN, WLAN, WAN) Configure and install software, servers, routers, firewalls and other network devices Perform patching and SW/FW upgrades as needed Monitor network performance and integrity Provides Tier 3 support to the NOC and internal teams Automate tasks and monitor their effectiveness Create, oversee, and test security measures (e.g. access authentication and disaster recovery) Communicate with users when needed Maintain complete technical documentation Create and implement network security measures. Suggest improvements to network performance, capacity, and scalability Conducting regular network performance tests. Dealing with escalated network support issues. Drawing up network status reports. Reporting to the Global NetOps Manager Skills Bachelor’s degree in Computer Science, Information Systems, or a related field. 5+ years in network engineering preferably in a corporate organization. Strong English written and verbal communication Skills Expert-level understanding of network concepts and protocols(e.g. TCP, UDP, ICMP, SNMP, OSPF, BGP), including SD-WAN technologies Assist in designing and implementing network security measures ( 802.1x, ACLs, segmentation, firewall rules). Work closely with Security teams to meet compliance standards (like PCI, HIPAA, or ISO 27001). Advanced knowledge of network operating systems including Huawei, JUNOS, Dell, Cisco, and IOS. Experience with routing and switching technologies from Huawei, Juniper, Fortigate, Cisco, and Dell. Good understanding of wireless technologies based on controller-managed access points (Ruckus) Experience with Cloud Environments (AWS and AZURE) Knowledge of SSL VPN solutions Network Monitoring tools such as ManageEngine OpManager or similar and Wireshark Create and maintain updated network diagrams, IP address inventories, and standard operating procedures. High-level problem-solving skills Strong understanding and enthusiasm for emerging technologies. Ability to work independently and as part of a team Ability to embrace change and continuous learning Ability to work flexible schedules Ability to solve complex problems independently Big Plus: Knowledge of coding languages for scripting (e.g Python, Perl) VALUES Care about delivering secure, reliable, and high-performing network solutions that support business operations. Commit to maintaining and improving network integrity through proactive management and continuous learning. Collaborate with internal teams, the NOC, and leadership to ensure seamless communication and support across the organization. Challenge existing processes and technologies to drive innovation, improve network performance, and enhance overall security. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership Family care: 4 weeks of paid family care leave Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge Study leave: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As an Applications Managed Services Engineer (L1) at NTT DATA, you will provide essential support and monitoring services for our clients' critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs). Your day will include monitoring and managing client applications, responding to service requests, and resolving low-complexity incidents to keep our clients' applications running smoothly. You will work on the first line of support, ensuring that any issues are quickly identified and resolved or escalated as needed. Your role includes executing approved maintenance activities such as patching and making configuration changes. Communication is key in this role. You will provide support to clients via phone or chat, ensuring that their needs are met efficiently and effectively. Additionally, you will create and update knowledge articles to help streamline processes and improve service delivery. Opportunities for work optimization, including automation and process improvements, will be a focus of your responsibilities. Occasionally, you might also contribute to project work and be involved in implementing and delivering disaster recovery functions and tests. Your proactive approach and positive outlook will ensure that our clients always have a smooth and efficient experience. To thrive in this role, you need to have: Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver). Strong planning skills, with the capability to anticipate and adapt to changing circumstances. A client-focused mindset, with the ability to understand and prioritize client needs. The ability to communicate and work effectively across different cultures and social groups. Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting. A positive outlook, even when working under pressure or putting in longer hours as needed. A bachelor’s degree in information technology/computing, or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : PostgreSQL Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Project Role: App/Cloud Support Sr. Analyst Skill Required: Tech for Operations – PostgreSQL Database Administration Project Role Description: Review and integrate all application requirements including functional, security, integration, performance, quality, and operations. Align technical architecture with business and operational needs. Provide inputs on final decisions for hardware, network products, system software, and database security. Management Level: 10 Work Experience: 5-7years Work Location: Noida Must Have Skills: PostgreSQL Database Administration, PostgreSQL on AWS (RDS/Aurora), Cloud-native PostgreSQL architecture Good To Have Skills: Replication (Streaming/Logical), Performance Tuning, Upgrades and Migrations, HA/DR Solutions and MySQL Database Administration. ________________________________________ Job Requirements: Key Responsibilities: Administer, monitor, and support PostgreSQL databases running on-prem and on cloud platforms like AWS RDS, Aurora, or Azure Database for PostgreSQL. Perform database installation, configuration, upgrades, patching, and security hardening. Handle backup and recovery using native PostgreSQL tools (pg_basebackup, pgBackRest, Barman). Tune and optimize SQL queries and database parameters to improve performance and resource usage. Design and implement high availability and disaster recovery (HA/DR) solutions such as Streaming Replication, Logical Replication, and Failover Clustering. Work with DevOps/Cloud teams on infrastructure automation using tools like Terraform, Ansible, or CloudFormation. Troubleshoot database issues, including corruption, lock contention, replication lag, and unexpected downtime. Manage storage, partitioning, archiving, and connection pooling for large-scale production databases. Develop automation for routine DBA tasks using shell scripts, Python, or PL/pgSQL. Participate in 24x7 on-call support rotation and P1/P2 incident handling. Collaborate with development and operations teams for application onboarding and schema design. Monitor logs and metrics using tools like pg_stat_activity, pgBadger. ________________________________________ Technical Experience: Strong experience with PostgreSQL 11+ in production environments (on-premises and cloud). Experience with Amazon RDS PostgreSQL and Amazon Aurora PostgreSQL. Familiarity with PostgreSQL backup and recovery using pg_dump/pg_restore, pgBackRest, and WAL archiving. Experience in PostgreSQL upgrades (in-place and dump-based) and major version migrations. Knowledge of PostgreSQL security, roles, SSL setup, and row-level security. Familiarity with PostgreSQL extensions like PostGIS, pg_partman, pg_repack, etc. Hands-on experience with replication, logical decoding, and failover handling. Exposure to containerized PostgreSQL deployments (Docker, Kubernetes). Ability to perform health checks, audit configurations, and enforce compliance standards. ________________________________________ Professional Attributes: 1. Strong communication skills and ability to articulate technical issues in business terms. 2. Excellent problem-solving and analytical skills under pressure. 3. Ability to multi-task and participate in large, complex, and concurrent projects. 4. Good to have PostgreSQL certification (EDB/PostgreSQL CE) or AWS Database Specialty. 5. Working knowledge of ITIL processes and documentation. 6. Good to have AWS Solution Architect Associate / AWS Database specialty certified. ________________________________________ Educational Qualification: 16 years of full-time education. Preferably with a degree in Computer Science, IT, or a related field. Additional Information: Should be flexible for a 24x7 environment and willing to handle P1/P2 calls., 15 years full time education

Job Description Responsible for all functions associated with the design, implementation and maintenance of SQL Server databases including security, back-up, logging, reporting and recovery procedures Manage all technical aspects of the databases and processes Troubleshoot SQL Server service outages as they occur, including after-hours and weekends Transform data via standardization, cleaning, data repair, matching, and de-duping Manage data from multiple sources including internal, external, and 3rd party data Assist in maintaining and improving database operational efficiency. Perform daily, weekly, and monthly data maintenance tasks Assist in developing feeds to Data Warehouse, Marts and data management processes Tuning SQL queries to improve performance Ensure all database servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO) Test backups to ensure we can meet the business’ Recovery Time Objectives (RTO) Configure SQL Server monitoring utilities to minimize false alarms When performance issues arise, determine the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes Configure SQL Server instances, high availability (Mirroring, Always ON) and patching of these instances. Troubleshoot issues related to SQL Server infrastructure (Patching, High availability etc.) Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Experience in writing SQL Stored Procedures / Functions / Views etc. Experience in keeping the SQL database up and running and perform the health checks for the databases on periodic basis. Experience in helping the Application Team in tuning the SQL queries / batches. Experience in overall monitoring of SQL Server Databases. Preferred Skills Design, test, implement and maintain complex databases with the required organization, access methods, access time, validation checks and security to meet or exceed requirements. Develop, edit and maintain required documentation. Proactively evaluate, recommend and perform database upgrades and changes. Perform system optimization and improvement planning including, but not limited to, database performance analysis, capacity planning and system sizing. Stay abreast of and recommend improvements in technology and methodology to meet changing business needs and market demands, as well as provide for overall optimization of database administration function. Pro-actively monitor the performance of development and production databases to detect existing or potential incidents and/or performance issues. Perform tuning and maintenance to correct and prevent unplanned downtime or performance degradation. Ensure operation of database environments meet or exceed agreed upon service levels (e.g. availability and performance). Plan, schedule and manage the implementation of new databases and modifications to existing databases in a manner that avoids disruption to production and development systems. Set-up and manage database security, manage data purging/archiving activity and other day-to-day database administration activities. Provide ongoing support to operations and support teams as needed. Escalate and manage escalated issues as appropriate. Thorough knowledge of SQL Server configuration, High availability configuration, setting up the environment Required Qualifications 5+ years of technology experience of increasing scope and responsibility (e.g. software development, database) expertise in SQL Server 2005, 2008, 2012,2014,2016,2019 Experience with database design, administration and maintenance in distributed environments. Experience in troubleshooting and resolving database issues, including performance tuning and capacity planning. Proven expertise in database design, to include solid understanding of related programming languages, clustering, back-up/restore technologies, replication and security. Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Expertise in writing scripts such as Shell, batch, or PowerShell scripts, writing SQL queries to automate DB related jobs. Familiar with the automation tools like Ansible. Expertise in SQL Server installations and High availability configuration Expertise in SQL Server patching and troubleshooting Expertise in SQL Server Upgradation Preferred Qualification Strong working knowledge of industry-standards database management tools. Demonstrated, successful experience working in a matrixed, multi-vendor technology environment. Demonstrated ability to work effectively in urgent situations with high pressure and visibility. Strong written and verbal communication skills. Location : Ameriprise India ( Hyderabad ) Timings : 24x7 Cab Facilityprovided : Yes

Responsibilities Design and develop applications and modules on the ServiceNow platform based on business requirements. Customize and configure ITSM modules – Incident, Problem, Change, Request, and Knowledge Management. Build and manage Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer logic. Design Service Catalog items, workflows, and approvals. Integrate ServiceNow with third-party systems using REST/SOAP APIs and MID Server. Participate in the implementation of CMDB, Discovery, and Service Mapping (if applicable). Perform platform upgrades, patching, and maintenance. Ensure adherence to coding and security standards across the ServiceNow platform. Collaborate with cross-functional teams including architects, admins, and business analysts. Required Skills 5+ years of experience as a ServiceNow Developer. Strong understanding of ServiceNow architecture and ITIL/ITSM processes. Proficient in JavaScript, GlideRecord, UI Actions, and ServiceNow APIs. Experience developing catalog items, custom applications, and portal widgets. Hands-on experience with Flow Designer, Notifications, and Reports. Familiarity with Agile/Scrum delivery practices.

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments Response and Resolve incidents as per SLA's Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility) Maintain Service High Availability Release Management Test and Deploy solutions and automate to replace manual processes Build and maintain deployment tools/procedures Zero downtime deployments and a high availability mindset Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale. Work with service teams to resolve complex issues that require troubleshooting and knowledge of code. Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA Ensure production security posture Ensure monitoring is robust and effective Change Management Perform Root Cause Analysis Required Skills: 6+ years overall experience in IT industry Minimum 4 years of experience as a Sys Admin/Support Strong systems architecture skills Strong Linux administration (Understanding of different Hardware family) Virtualization Technologies Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have) Understanding of Networking, Cloud Computing, Load Balancers Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent). Experience with maintaining high scale deployments, managing high throughput and IO intensive services. Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory Continuous Integration development/deployment, e.g. Docker, Kubernetes Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Purpose Manager Infra (Compute & Storage) is responsible for overseeing compute and storage infrastructure across assigned geographical clusters or functional areas. The role ensures consistent performance, availability, and efficiency of infrastructure operations within their scope, aligning with overall enterprise IT standards. Key Responsibilities Manage day-to-day operations of servers, virtualization, and storage systems within assigned region or plants Ensure backup, recovery, patching, and capacity planning are executed effectively Collaborate with central teams to enforce security standards and infrastructure policies Troubleshoot issues and coordinate incident resolution to minimize downtime Supervise local infrastructure teams or support partners Contribute to infrastructure upgrades and standardization efforts across sites Requirements Bachelors degree in CS/IT 68 years of experience in infrastructure or system administration roles Hands-on experience with compute (VMs/Hypervisors), storage (SAN/NAS), and backup systems Familiarity with ITIL practices and infrastructure monitoring tools Strong coordination and communication skills for managing distributed teams

JOB_POSTING-3-72455-2 Job Description Role Title: Software Packaging & Distribution Analyst (L09) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview This role will be part of the Enterprise Technology Services group as part of the CTO organization. Enterprise client computing is responsible for managing user endpoints and solutions for Physical and Virtual Environments. This includes endpoint Imaging for Windows and Mac, Software Packaging & Delivery, Vulnerability Management, Group Policy configuration, Chromebook Management, Business Application Support, and L3 escalated support teams.This team collaborates with various technology groups and Operations to implement user endpoint changes without end-user impact, partnered with the application team to implement the applications on user endpoints Role Summary/Purpose As a Software Packaging and Distribution Analyst, you will develop the vision, architecture, capability roadmap, and plans for continuous improvement of the Software delivery program. You will partner with various internal teams, including IT Engineering and Infrastructure teams, Development, Corporate Communications, and other relevant teams, to manage the Software delivery process. The ideal Candidate will have experience providing specialized support with SCCM/Vulnerability Management/Software Packaging and Delivery. Ability to perform the patching and management of physical and Virtual environments, such as Citrix, AWS, and VMWare. Prior experience in a large organization deploying patching, vulnerability management, and Software Delivery is a key element in this role. The ability to provide technical leadership in various defined areas of expertise to less experienced colleagues to ensure a consistent approach. Excellent communication skills, both face-to-face and on the telephone, while having the ability to assess and prioritize tasks without close supervision, are essential. Key Responsibilities Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution, and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update, or patch to be sent electronically to an end user workstation or device within a client environment. Complete software packaging per the information listed in the package requirements form. and activities to required timelines Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure the package operates successfully in the customer environment Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation Schedule distribution of software packages to the target audience through the distribution tool within the required duration and time frame, and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process Update workflow management tools to ensure all Software Distribution activities are tracked and recorded Report any issues that may compromise the distribution timeframes or success Perform software distribution remediation on unsuccessful endpoints per account procedures Provide deployment reports and drive actions with relevant teams to ensure a 100% success ratio. Support monthly patching and ensure 100% compliance. Perform other duties and/or special projects as assigned. Qualifications/Requirements Bachelor's Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Minimum of 4 years of experience in developing and implementing information systems Ability to package, Stage, and deploy the application for Windows. Expertise in software packaging tools, Flexera Management – InstallShield, Admin Studio, App V, MSIX Packager tool, and Wise/Orca. Should have good experience in SCCM (Software deployment & Reporting) Proficient in scripting languages (e.g., VBS, Batch Scripting, and PowerShell). Proven ability in software distribution tools (e.g., SCCM, Intune) In-depth knowledge to manage and create MSI, MSIX, and App-V. Working knowledge of Microsoft Intune, Windows 10 &11 Autopilot, MS Graph API, and PowerShell Scripting. Good Knowledge in supporting a VDI environment, Expertise in Software distribution using SCCM. Should be able to create custom scripts for gathering the inventory from clients. Should be able to handle the test and release of applications/Packages from SCCM. Should have good knowledge of MSI Tables. Should have excellent Packaging troubleshooting knowledge. Good knowledge of Windows Installer technology. Knowledge about other sequencing tools (3rd party), such as Admin Studio for automation, will be an added advantage JSS Application Integration/Deployments. Expertise in SCCM and Intune co-management is preferred Perform other duties and/or special projects as assigned. Eligibility Criteria Bachelor's Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Work Timings : 3 PM - 12AM IST ( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details .) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying. Inform your Manager or HRM before applying for any role on Workday. Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal, LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L4+ employees can apply. Grade/Level: 09 Job Family Group Information Technology

JOB_POSTING-3-72455-1 Job Description Role Title: Software Packaging & Distribution Analyst (L09) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview This role will be part of the Enterprise Technology Services group as part of the CTO organization. Enterprise client computing is responsible for managing user endpoints and solutions for Physical and Virtual Environments. This includes endpoint Imaging for Windows and Mac, Software Packaging & Delivery, Vulnerability Management, Group Policy configuration, Chromebook Management, Business Application Support, and L3 escalated support teams.This team collaborates with various technology groups and Operations to implement user endpoint changes without end-user impact, partnered with the application team to implement the applications on user endpoints Role Summary/Purpose As a Software Packaging and Distribution Analyst, you will develop the vision, architecture, capability roadmap, and plans for continuous improvement of the Software delivery program. You will partner with various internal teams, including IT Engineering and Infrastructure teams, Development, Corporate Communications, and other relevant teams, to manage the Software delivery process. The ideal Candidate will have experience providing specialized support with SCCM/Vulnerability Management/Software Packaging and Delivery. Ability to perform the patching and management of physical and Virtual environments, such as Citrix, AWS, and VMWare. Prior experience in a large organization deploying patching, vulnerability management, and Software Delivery is a key element in this role. The ability to provide technical leadership in various defined areas of expertise to less experienced colleagues to ensure a consistent approach. Excellent communication skills, both face-to-face and on the telephone, while having the ability to assess and prioritize tasks without close supervision, are essential. Key Responsibilities Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution, and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update, or patch to be sent electronically to an end user workstation or device within a client environment. Complete software packaging per the information listed in the package requirements form. and activities to required timelines Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure the package operates successfully in the customer environment Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation Schedule distribution of software packages to the target audience through the distribution tool within the required duration and time frame, and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process Update workflow management tools to ensure all Software Distribution activities are tracked and recorded Report any issues that may compromise the distribution timeframes or success Perform software distribution remediation on unsuccessful endpoints per account procedures Provide deployment reports and drive actions with relevant teams to ensure a 100% success ratio. Support monthly patching and ensure 100% compliance. Perform other duties and/or special projects as assigned. Qualifications/Requirements Bachelor's Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Minimum of 4 years of experience in developing and implementing information systems Ability to package, Stage, and deploy the application for Windows. Expertise in software packaging tools, Flexera Management – InstallShield, Admin Studio, App V, MSIX Packager tool, and Wise/Orca. Should have good experience in SCCM (Software deployment & Reporting) Proficient in scripting languages (e.g., VBS, Batch Scripting, and PowerShell). Proven ability in software distribution tools (e.g., SCCM, Intune) In-depth knowledge to manage and create MSI, MSIX, and App-V. Working knowledge of Microsoft Intune, Windows 10 &11 Autopilot, MS Graph API, and PowerShell Scripting. Good Knowledge in supporting a VDI environment, Expertise in Software distribution using SCCM. Should be able to create custom scripts for gathering the inventory from clients. Should be able to handle the test and release of applications/Packages from SCCM. Should have good knowledge of MSI Tables. Should have excellent Packaging troubleshooting knowledge. Good knowledge of Windows Installer technology. Knowledge about other sequencing tools (3rd party), such as Admin Studio for automation, will be an added advantage JSS Application Integration/Deployments. Expertise in SCCM and Intune co-management is preferred Perform other duties and/or special projects as assigned. Eligibility Criteria Bachelor's Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Work Timings : 3 PM - 12AM IST ( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details .) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying. Inform your Manager or HRM before applying for any role on Workday. Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal, LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L4+ employees can apply. Grade/Level: 09 Job Family Group Information Technology