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Gratitude India Manpower Consultants Pvt. Ltd.
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Passenger Support Services Team Member

Passenger Support Services Team Member

Gratitude India Manpower Consultants Pvt. Ltd.

3 - 5 years

|

1 - 5 Lacs

mumbai suburban

Posted:3 hours ago| Platform:

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Skills Required

ticketing tools customer service regulations regulatory affairs reservation ich-gcp guidelines regulatory networking pharmacovigilance ich sql ctd technical support active directory clinical research gcp desktop support clinical trials unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide exceptional customer service and support to passengers.
Handle passenger inquiries and resolve issues professionally and courteously.
Collaborate with other teams to ensure seamless operations and high-quality service delivery.
Develop and maintain thorough knowledge of airline procedures and protocols.
Assist passengers with baggage handling and boarding processes.
Ensure compliance with company policies and procedures.

Job Requirements

Minimum 2 years of experience in a related field, preferably in the aviation industry.
Strong communication and interpersonal skills are essential.
Ability to work well under pressure and handle multiple tasks simultaneously.
Knowledge of airline regulations and procedures is required.
Familiarity with ticketing systems and reservation software is preferred.
Must be able to work effectively in a team environment.

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Gratitude India Manpower Consultants Pvt. Ltd.

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