Partner Enablement Leader - GSI

Key Responsibilities

• Design and own a partner-first enablement strategy that aligns to the Partner Lifecycle and is systematic, scalable, and industry-focused (BFSI, Life Sciences, etc).
• Establish structured learning paths for Whatfix products (DAP, Product Analytics, Mirror) certifications, verticalized content, learning hubs.
• Build recurring, non-manual training infrastructure (pre-recorded enablement sessions, vertical-focused digital rooms, knowledge articles).

2. Product-Centric Enablement

• Lead enablement on solutioning, technical deployment, integrations, and use cases not just sales messaging.
• Be the SC bridge between Whatfix and partner teams for nuanced questions (eg, supported app ecosystems, enterprise insights, deployment architecture).
• Build & maintain a Partner RFP toolkit and pricing calculator in collaboration with the dealdesk.

• Establish and maintain demo environments for partners (eg, SFDC, Workday, ServiceNow, etc) with progressive templates for all key app types.
• Set up a floating license pool + onboarding path for partners running POCs.
• Ensure delivery quality for demos and POCs led by partners or with support from Whatfix.

• Own a master digital room or content hub for partner access common content, product-specific, vertical-specific folders.
• Integrate deal registration, partner services protection, and training access into a unified experience ideally through a PRM-like interface.
• Reduce partner friction from managing scattered tools and unclear access controls.

• Track certification completions and delivery readiness across partner tiers.
• Collaborate with Partner Managers for lead-to-qualified opportunity handoffs and own the enablement-to-delivery bridge.
• Establish operational programs like order-taking from GSIs, partner license requests, and ticket routing

• 100% partner enablement coverage (low touch enablement for volume partners, high touch enablement for managed partners) in 6 months
• Reduction of repetitive SC queries from partners by 50% in 6 months.
• Streamlined partner experience with a unified portal and digital content hub in 6 months
• Dedicated enablement assets launched for BFSI and Life Sciences partners in 9 months
• Partner-led RFPs executed with 50%+ win rate using demo environments & toolkits in 12 months

• 8 15 years experience in Solutions Consulting, Partner Enablement, or Pre-sales Enablement in B2B SaaS.
• Strong hands-on experience in product enablement, demo setups, POCs, RFPs, and technical walkthroughs.
• Ability to simplify complexity can create recorded demos, toolkits, and training paths with minimal engineering/product dependency.
• Experience in building partner enablement infrastructure (PRMs, certification systems, content hubs) is a strong plus.
• Comfortable working cross-functionally with SCs, PMs, product, delivery, and channel teams.
• Highly structured, proactive, and execution-oriented thrives in a high-growth, dynamic environment.

• Shape the future of Whatfix s global partner ecosystem.
• Work directly with leadership (CEO, CRO, Global Head of Partnerships) to influence scale decisions.
• Build a global, industry-recognized enablement function from scratch.
• Contribute to high-impact outcomes like pipeline growth, delivery success, and partner satisfaction.

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;