Parent Relationship Manager

Job Title: Parent Relationship Manager (Inside Sales) Location: Pune Qualification: Graduate Experience: 0 4 years About Us: K12 Techno Services Pvt. Ltd. is a leading education service provider in India, offering a dynamic suite of academic support, services and solutions to schools. The education sector has extensively evolved in the last decade. Hence, the academic needs of students and parents have also grown consequently. The upgraded teaching methodologies, blended with effective use of technology has been the main idea behind K12 i.e. to pave the way for a global approach towards education. K12 with its band of services, facilitate schools to leverage on its strength. About School: Orchids the International School is a leading chain of progressive schools in India, committed to providing quality education that fosters holistic development. Key Responsibilities: • Lead Management: o o o Call and follow up with leads generated through fieldwork, digital ads, events, and other sources. Counsel parents about school programs and policies to encourage enrollment. Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication. • • • Admissions Support: o o o Provide personalized solutions to parent concerns and guide them through the admission process. Input, review, and manage student records and data in the admission database. Work closely with Zonal Heads to ensure informed and timely admission decisions. Relationship Management: o Build and maintain strong relationships with parents to understand their needs and provide tailored support. o Act as a liaison between parents and the school to ensure a smooth and positive experience. Administrative Tasks: o o Generate letters, reports, and lists as required to facilitate the admission process. Maintain accurate records of interactions with parents and admission-related activities.

Preferred Candidate Profile: MBA graduate or final-year MBA students preferred. Skills and Traits: o Strong communication skills in English; fluency in the local language is a must. Knowing Hindi is an added advantage. o o o Presentable, with excellent interpersonal and convincing abilities. Comfortable interacting with children and their parents. Proficient in using admission databases and related software. Details: • • • Work Mode: Onsite (Work from School Branch). Working Days: 6 days per week (with 1 rotational day off) Competitive salary + Performance based incentives.