Job
Description
We are looking for a passionate and experienced Package Consultant to manage domestic and international travel packages for both B2C (individual customers) and B2B (corporate clients and travel partners) . The ideal candidate will have strong industry knowledge, excellent communication skills, and a proven track record in travel sales. This role involves crafting customized itineraries, managing client relationships, and ensuring high levels of customer satisfaction. Key Responsibilities:B2C (Direct Customer Sales): Understand individual client preferences, travel goals, and budgets for both domestic and international trips. Design personalized travel packages including flights, accommodations, transfers, activities, and travel insurance. Provide accurate information on destinations, visa processes, travel regulations, and safety guidelines. Manage customer interactions via phone, email, and in-person meetings, offering professional and friendly support. Upsell and cross-sell travel-related products and upgrades to increase revenue and enhance customer experience. B2B (Corporate & Agency Sales): Develop and maintain relationships with corporate clients, travel agents, and tour operators. Customize group travel and incentive tour packages based on partner requirements for domestic and international destinations. Source and negotiate rates with hotels, airlines, DMCs, and other vendors to offer competitive pricing. Deliver timely proposals, itineraries, and booking confirmations to business partners. Act as the key point of contact for travel partners, ensuring smooth coordination and service delivery. Operational & Sales Responsibilities: Achieve and exceed monthly/quarterly sales targets. Stay updated on travel trends, destination offerings, and emerging markets. Maintain accurate booking records, customer profiles, and transaction data. Resolve any service-related issues or complaints in a timely and professional manner. Collaborate with marketing and product teams to improve and promote travel offerings. Requirements: Minimum 2 years of experience in domestic and/or international travel sales. Strong knowledge of travel destinations, booking tools, visa regulations, and supplier networks. Experience in both B2B and B2C customer handling. Excellent communication, interpersonal, and negotiation skills. Familiarity with GDS systems and CRM tools is preferred. Ability to multitask and work efficiently in a fast-paced environment. Willingness to travel occasionally for familiarization (FAM) trips or client meetings. Job Types: Full-time, Permanent Pay: ₹10,420.64 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Morning shift Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Relevant Experience is of __ __ __ __ Years Experience: Package Consultant: 2 years (Preferred) Work Location: In person
