P & L Head - Edtech

Job Description

About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their servicesranging from telecalling to sales and supportleverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: P&L Head Edtech Location: Sec 3, Noida Experience: 6-10 years of progressive experience in the Edtech industry Qualification: B. Tech / MBA About the role: We are seeking a strategic, entrepreneurial P&L Lead to spearhead our rapidly growing EdTech vertical, scaling it into a 2000 Cr business over the next 3 years. Youll own growth at the intersection of education, technology, and AIsolving critical business challenges for some of Indias most exciting consumer brands.If youre a proven sales & operations leader who thrives at scale, has a deep understanding of EdTech enterprise dynamics, and has successfully built high-performing teams, this is your chance to create extraordinary impact. Responsibilities: Own the EdTech P&L: Full responsibility for revenue, profitability, customer retention, and sustainable growthdriving the vertical toward a 2000 Cr vision. Scale EdTech Operations: Build and optimize large-scale telesales, onboarding, and success operations, driven by clear, measurable outcomes. Enterprise Sales Leadership: Lead enterprise sale, pipeline building, closing large strategic deals, expanding key accounts. Drive Strategic Revenue Growth: Deepen client relationships, cross-sell solutions, and proactively identify opportunities within the EdTech ecosystem. Build & Lead Exceptional Teams: Recruit, mentor, and retain top talent, nurturing a high-performance culture and robust retention systems. Leverage Technology & AI: Partner with Product & Tech teams to enhance automation, monitor success metrics, and run data-driven experiments. Strategic Org Leadership: Define strategy, org design, incentive structures, KPIs, and execution frameworks to deliver growth and operational excellence. Cross-Functional Collaboration: Align closely with Delivery, Tech, and Marketing teams, ensuring seamless execution, clarity of goals, and exceptional client outcomes. Requirements: Proven Leader: 6-10 years of experience in enterprise sales, telesales, operations, or customer success within the EdTech sector, with at least 3 years directly owning substantial revenue (100 Cr+ annually). Revenue Driver: Demonstrable success in achieving aggressive revenue goals with a history of scaling complex enterprise accounts. Team Builder: Track record of hiring, mentoring, and scaling large inside-sales teams across roles with robust performance and retention metrics. Operational Excellence: Deep experience in managing processes, SLAs, productivity metrics, and operational rigor at scale. Tech-Forward Mindset: Familiarity with leveraging AI-driven solutions, running data-driven experiments, and managing scalable remote operations. Entrepreneurial Hustler: Strategic yet hands-on, data-driven, resilient under pressure, and empathetic leader.