Overseas Education Counselor

About ProAmica

ProAmica is a trusted education consultancy that assists students in fulfilling their dream of studying abroad. We work closely with leading global universities and partners to ensure that every student receives personalized guidance and a seamless experience from application to admission.

Customer Success

Role Overview

Customer Success Executive

This is an excellent role for fresh graduates who enjoy communicating with people, learning quickly, and working in a dynamic, purpose-driven environment.

Key Responsibilities

• Act as a primary point of contact for students, university partners, and other stakeholders.
• Ensure smooth onboarding and documentation for students applying to foreign universities.
• Coordinate with university representatives for application updates, offers, and partner communications.
• Track student progress and ensure timely follow-ups at every stage of the application journey.
• Maintain accurate records and communication logs in CRM systems.
• Support in webinars, partner meetings, and student information sessions.
• Gather feedback and identify opportunities to enhance customer satisfaction and operational efficiency.

Requirements

• Excellent verbal and written communication skills.

• Quick learner

  with strong attention to detail.
• Ability to multitask and manage communications with multiple stakeholders.
• A collaborative mindset with strong interpersonal skills.
• Proficiency in MS Office or Google Workspace tools.
• No prior experience required —

  fresh graduates are welcome.

• Interest in the

  international education / study abroad

  industry is a plus.

What We Offer

• Competitive compensation: ₹3 – ₹7.2 LPA.(Depends on relevant work experience)
• Hands-on training in global education operations and customer success.
• A friendly, supportive team environment.
• Opportunities to grow within a fast-scaling international education brand.
• Meaningful work — helping students achieve their dreams abroad!