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2.0 - 3.0 years
0 - 1 Lacs
Mumbai, Navi Mumbai
Work from Office
Os/Peripherals troubleshooting Handling Different PC Operating Systems(Windows 7/8/10 and 11) Performing Hardware and Software Installation, SCCM Basic Knowledge of SOE Printer Support, Active Directory, MDM, Ticketing Tools
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Tech Support Associate Min 1 Year Exp Into International Voice Any Graduate CTC- upto 4LPA + Allowances 5 Days working 2 days off (WFO) Both side Cab Shift- US Interview - Virtual Contact HR Riyanshi 952101763
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Deliver 1. Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: Workday HCM Core. Experience3-5 Years.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
JOB RESPONSIBILITY • Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT devices. Manage and maintain hardware inventories, performing regular assessments to ensure optimal performance Assist with hardware upgrades, replacements, and repairs. Install, configure, and support software applications, including operating systems (Windows, macOS), office productivity suites (Microsoft 365, Adobe, etc.), and proprietary software. Ensure software updates, patches, and security fixes are applied regularly. Provide technical assistance for software-related issues and provide solutions or escalate issues when necessary Respond to user support requests, resolving technical issues via phone, email, and in-person. Provide training and documentation for end users on how to use software and hardware effectively. Ensure users have access to the systems, tools, and resources they need to perform their jobs efficiently. Troubleshoot and resolve problems related to network connectivity, printers, devices, and user accounts. Provide support for M365 applications such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Assist in configuring M365 security features, such as multi-factor authentication (MFA) and data loss prevention (DLP). Support and troubleshoot local area networks (LAN) and wide area networks (WAN) for internal systems. Assist with network configuration, connectivity, and performance monitoring. Install, configure, and maintain antivirus software on all endpoints. Monitor for malware, viruses, and other threats, responding swiftly to incidents and ensuring system integrity.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Join our Tech force : Bulk hiring for Desktop Support Engineer Below are the details for the same. Location : Ghansoli / Worli Experience: 1- 4 years Basic configurations of networks, troubleshooting Must have knowledge about the remote support application O365 basic Good knowledge about software and domain Outlook strong knowledge,excellent problem-solving and multitasking skills English fluent Customer-oriented attitude Ticketing tool knowledge. Looking for candidates with good communication skills. Hands on experience on ticketing tools Minimum graduate Desktop and hardware troubleshooting should be good. Strong understanding of asset management systems (Asset Mgmt portal, Asset registers). Proven experience in IT asset management, tracking, and documentation. Qualification: Graduate If Interested please drop your updated CV on servicerecruitment1@dixitindia.com 9321342504
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Monitor an troubleshoot the all IT end point systems PC, Printer, Scanner network s, and applications to ensure optima performance and availability Proactively identify and resolve technical issues, incidents, and outages to minimize downtime and ensure a seamless user experience. Perform system administration tasks, including server configuration, maintenance, and upgrades. system restore, Firewall Develop the documentation, including system configurations, processes, and procedures. Collaborate with external vendors and service providers to troubleshoot and resolve technical issues. Working site address. Honda Logistics India Pvt. Ltd. Survey No96, Narasapura Village, Narasapura Hobli, Kolar Taluk, Kolar Karnataka 563101
Posted 3 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Vapi
Work from Office
We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 1 to7Yrs Job Location: Gujrat (Vapi) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 3 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Provide L1 support for systems/peripherals, manage AD accounts/OUs, resolve basic network/DNS issues, handle OS/app installations, log tickets, maintain apply updates/security patches, and escalate complex issues as needed.
Posted 3 weeks ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Configure desktop and laptop Basic server Knowledge 2014 to 2024 batch can apply
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Coimbatore
Work from Office
Responsibilities: Ensure system security compliance Collaborate with IT team on projects Manage Windows systems and install OSes Configure Outlook for users Maintain network infrastructure
Posted 3 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 3 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Mumbai Suburban
Work from Office
Responsibilities: * Manage accounts & admin tasks with proficiency in Tally, Excel, PowerPoint & Word. Coordinate client needs through effective communication & coordination. Draft letters, emails, memos, and reports as directed
Posted 3 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Nagpur
Work from Office
Assist students, parents, and visitors, manage front desk tasks, maintain records, and support the team. Also, coordinate with external partners and handle office supplies and documentation.
Posted 3 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role: Desktop Engineer Location: Andheri and Thane Experience: Min 1 Years Salary: Upto 3 LPA 6 days working Key Responsibilities: 1. Troubleshoot and resolve complex desktop-related issues (hardware, software, peripherals). 2. Provide technical support to end-users via phone, email, or in-person. 3. Install, configure, and maintain desktop operating systems, applications, and hardware. 4. Collaborate with IT teams to resolve technical issues. 5. Develop and maintain documentation for desktop support procedures. If you are interested please share your updated resume along with below details at Vrushali.jahakar@teamcomputers.com OR Whatsapp me 8657037129 Relevant Experience: Current/Last CTC: Expected CTC: Notice Period: Current Location:
Posted 3 weeks ago
2.0 - 7.0 years
1 - 2 Lacs
Khopoli, Raigad
Work from Office
Hardware troubleshooting, OS Installation, Outlook Configuration, Knowledge on AD ,DNS,Domain joining. PC Assembling Maintenance
Posted 3 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience ----------------------------------------------------------------------------- Job Location: Hyderabad & Bangalore . Skill - Customer Support / Technical Support Advocate Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 1 - 4 Years Work from office. 5 Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto 4 LPA Graduates with 2 year of international experience Salary upto 6 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . HR VANSHIKA 9628373762 HR FAREEHA 8528371817 HR DIVYA 9821182650 HR LAIBA 9654201996 HR AREESHA 9628373763 HR SIYA 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 3 weeks ago
5.0 - 7.0 years
7 - 8 Lacs
Pune
Work from Office
SPM Special Purpose machine manufacturingHands on Experience as Service Engineer Good Electrical & Mechanical Knowledge to install machines interpersonal LevelStrong record-keeping and analytical skillsMultitasking Microsoft office &Outlook
Posted 3 weeks ago
3.0 - 6.0 years
4 - 5 Lacs
Pune
Work from Office
Job Responsibilities: 1. Providing technical support and troubleshooting for hardware, software, and network issues reported by users. 2. Installing, configuring, and maintaining computer systems, printers, peripherals, and other IT equipment. 3. Managing user accounts, permissions, and access rights in accordance with company policies. Requirements (experience/skills): 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2. Proven experience in IT support roles, including troubleshooting hardware, software, and network issues. 3. Strong knowledge of operating systems (Windows, macOS, Linux), Microsoft Office Suite, and productivity tools. 4. Familiarity with networking concepts, protocols, and troubleshooting techniques. 5. Experience with ticketing systems and remote support tools. 6. Excellent communication skills, both verbal and written, with the ability to communicate technical information clearly to non-technical users. 7. Strong analytical and problem-solving abilities. 8. Ability to work independently and prioritize tasks in a dynamic environment. 9. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Skills: 1. Experience with cloud platforms (e.g., Azure, AWS) and virtualization technologies. 2. Knowledge of IT security best practices and data protection regulations. 3. Familiarity with ITIL framework and IT service management processes. 4. Strong customer service orientation and interpersonal skills. WhatsApp on 9765778210 / albina.shere@pentagon.co.in or call between Monday - Friday (10.00 - 5.30 pm)
Posted 3 weeks ago
3.0 - 6.0 years
3 - 4 Lacs
Gurugram
Work from Office
Location : Gurugram (Male) Handling Customer Tickets Solving problems on Phone, Remote or Physically attending calls at the user desk. Good knowledge of Windows 10, worked on MS Outlook and other email client applications, Familiar with antivirus functions. Handled laptops branded desktops, and workstations Office 365 basic experience BSOD Error Good communication in English is required (Mandate) WhatsApp on 9765778210 Call between Mon - Fri (10.00 -5.30 pm only)
Posted 3 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
Pune
Work from Office
Fresher, very good at communication-in English, willing to learn, minimum experience-6 months to 1 year (optional)
Posted 3 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
Pune
Work from Office
Fresher, very good at communication-in English, willing to learn, minimum experience-6 months to 1 year (optional)
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Graduates with Min 1Yr Exp Into Technical Support International Voice Should have hands on Exp. on Microsoft tools CTC -Up to 4 LPA Work From Office 5 days working 24*7 US Night Shift Notice -Immediate Joiners Contact -Divyanshi(8905115503) Perks and benefits 2 Ways Cab Night Allownces Incentives
Posted 3 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Upkeep of Operating system (Linux & Windows) Computer Hardware Troubleshooting & replacement Knowledge Windows server 2003/2008 & VoIP Server(FreePBX) Resolving IT related complaints at the earliest Knowledge about attendance management system
Posted 3 weeks ago
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