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1.0 - 2.0 years
0 - 3 Lacs
Ahmedabad, Bengaluru, Mumbai (All Areas)
Work from Office
Role & responsibilities Troubleshooting: Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions. Installation and Configuration: Setting up new computers, installing software, and configuring systems according to user needs and organizational policies. User Support: Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience. System Maintenance : Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks. Documentation: Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training. Training and Guidance: Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices. IT Projects: Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems. Escalation: Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary. Network Troubleshooting : Assisting with network troubleshooting and support, ensuring users can access network resources and services. Staying Updated: Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support. Communication: Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process Preferred candidate profile
Posted 2 weeks ago
1.0 - 2.0 years
0 - 3 Lacs
Bhuj, Mundra, Ahmedabad
Work from Office
Role & responsibilities Troubleshooting: Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions. Installation and Configuration: Setting up new computers, installing software, and configuring systems according to user needs and organizational policies. User Support: Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience. System Maintenance : Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks. Documentation: Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training. Training and Guidance: Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices. IT Projects: Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems. Escalation: Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary. Network Troubleshooting : Assisting with network troubleshooting and support, ensuring users can access network resources and services. Staying Updated: Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support. Communication: Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process Preferred candidate profile
Posted 2 weeks ago
4.0 - 8.0 years
4 - 5 Lacs
Chennai
Work from Office
Role & responsibilities: Lead end-to-end project planning, execution, and delivery. Define project scope, goals, and deliverables that support business objectives. Develop detailed project plans, timelines, and resource allocations. Coordinate internal resources and third parties/vendors for execution. Facilitate communication between stakeholders, team members, and senior management. Identify and manage project risks and issues, proposing mitigation strategies. Monitor progress, prepare status reports, and escalate critical issues when needed. Conduct project evaluations and implement lessons learned for continuous improvement. Operating Systems: Good understanding of Windows Server (2016/2019/2022) Knowledge of Active Directory, DNS, DHCP, Group Policy, etc. Security & Hardening: Basics of server hardening, patch management, and endpoint security. Understanding of firewall rules, antivirus solutions, and SIEM integration. Strong understanding of TCP/IP, subnetting, VLANs, routing/switching. Knowledge of switches, routers, firewalls, load balancers. Common protocols: HTTP/S, FTP, DNS, SNMP, NTP, SSH, Telnet, RDP. Understanding of wireless access points (APs), controllers, and coverage planning LAN cabling standards, PoE requirements, patch panel basics.
Posted 2 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Pune, Yerwada
Work from Office
Desktop support Engineer (L1) - Pune (Yerwada) - Immediate Joiners Preferred Exp: 2+ yrs - Windows Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills. Ability to work in shifts ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:
Posted 2 weeks ago
2.0 - 4.0 years
1 - 2 Lacs
Hosur
Work from Office
IT Support: Troubleshooting Various IT Related issues such as Laptop, Desktop, Server, Printer, Video Conferencing unit, outlook configuration, PC assembling. Exp - 2yrs min Location - Hosur(Tamil Nadu) Note - Candidates who are comfortable for Hosur location only may contact. Immediate joiners are preferred Interested candidates can share resumes to Varsha.easwaran@3i-Infotech.com or call me at 9869816404
Posted 2 weeks ago
4.0 - 5.0 years
0 - 0 Lacs
Chennai
Work from Office
1. Provide support to HQ and outlets on troubleshooting, software/hardware installation and configuration, routers and firewalls maintenance, set-up of systems and peripherals within the company 2. Remote desktop support for MS Office 365, Teams,
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Kolar, Manesar
Work from Office
Outlook,printer,desktop/laptop Router, Switches & Servers Wifi Access Point WAN/LAN Newtork Rack & Switch Monitoring Asset Inventory Check/Upd Raising ticket with Vendor and follow-ups Monitor Assigned Tickets & Attend to old ones on highest priority
Posted 2 weeks ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Help create technical documentation and manuals Configure desktop and laptop 2014 to 2024 batch can apply Male candidates only
Posted 2 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Noida, Chennai
Work from Office
Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User Access and Exit controls. Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments. Willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Troubleshooting mobile devices (knowledge of AirWatch/Mobile Iron/Blackberry/Good for Enterprise is a plus) Willing to work in different shifts and national holidays as required by Operations. Roles and Responsibilities: Experience in Helpdesk Support/IT Support Experience in handling ticketing tools like ServiceNow, Jira, Required Skills: Basic knowledge in IT Basic knowledge in Windows Operating systems,Clients: Windows8, Windows7, Windows 10, Servers: Windows 2008, Windows 2003, Windows 2000, Remote desktop connectivity applications (TeamViewer, LiveMeeting, Windows Remote Assistance Basic Knowledge of Lync and OCS Basic Knowledge in MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet browsers (e.g. Explorer, Chrome, Firefox), Anti-virus and firewall software, PC Hardware knowledge, Desktop,Laptop, Peripheral devices (printers, scanners), Mobile devices and OS (iOS/Android/Windows)
Posted 2 weeks ago
1.0 - 6.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English
Posted 2 weeks ago
2.0 - 5.0 years
1 - 3 Lacs
Mundra, Navi Mumbai, Ahmedabad
Work from Office
Provide Level 2 support for desktop, laptop, and peripheral issues (hardware/software). Troubleshoot OS-related issues (Windows 10/11, macOS), application errors, and network connectivity problems. Manage user accounts, profiles, and permissions via Active Directory. Install, configure, and maintain desktop hardware, software, and printers. Support Outlook, MS Office 365 suite, and standard enterprise applications. Resolve network-related issues (LAN/Wi-Fi, VPN, IP/DNS/DHCP). Coordinate with L3 or vendors for hardware replacement and complex issues. Perform patch updates, antivirus scanning, and compliance checks. Document issues and resolutions in ticketing system (ServiceNow, BMC Remedy, etc.). Perform routine system health checks and inventory audits. Support remote users through remote access tools (TeamViewer, AnyDesk, RDP, etc.). Adhere to SLA timelines and ITIL processes for incident, request, and change management.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer connectivity issues. Understand & manage Domain vs. Workgroup setups based on organizational needs. Handle cable crimping & network cabling tasks to ensure proper connectivity. Manage DHCP settings to dynamically assign IP addresses to devices. 3. Hardware & Virtualization Support: Troubleshoot & differentiate between DDR3, DDR4, and DDR5 memory technologies. Provide technical insights into various types of printers & their configurations. Support HVD (Hosted Virtual Desktop) & VDI (Virtual Desktop Infrastructure) environments. 4. Cloud & Licensing Management: Understand the difference between O365 & M365, assisting in cloud-based collaboration tools. Manage O365 licenses, ensuring compliance & proper allocation of resources. Preferred candidate profile: Written and oral fluency in English. Relieving & Experience Letters of all the previous organizations worked with. Candidate must have completed Degree / Diploma from UGC/AICTE approved University. Notice Period less than 15days Perks and benefits: Cab Facility Meal Vouchers Shift Allowances Bonuses
Posted 2 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
Gandhinagar, Ahmedabad, Vadodara
Work from Office
Troubleshoot dekstop , printers , laptops Preventive maintenance of the PC Location Bapunagar , Modasa, ahmedabad,vadodara,gandhinagar
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 - 2024 batch can apply Male candidates only
Posted 2 weeks ago
2.0 - 7.0 years
0 - 3 Lacs
Pulwama
Work from Office
Basic network knowledge Switching,crimping,routing, Hardware troubleshooting, OS installation Desktop Support, outlook configuration
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Manesar
Work from Office
Position: Desktop Support Engineer No. of Positions: 1 (Candidates with 1 year of experience GET/DET) Department: IT System Salary - 2LPA to 3LPA Location - Manesar(Haryana) Job Responsibilities: Handling desktop, laptop, printer, barcode printer, barcode scanner, and network hardware issues. Diagnosing and resolving hardware and software faults. Troubleshooting LAN and WAN connectivity, including network and server issues. Installing and configuring server-client-based applications in coordination with the HO IT team. Managing user accounts and domain access. Troubleshooting barcode application connectivity. Assisting end users with hardware/software problems. Installing and supporting in-house applications. Willingness to work in rotational shifts .
Posted 2 weeks ago
1.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Job Description: 1. Knowledge of PC hardware both Desktops & Laptops. 2. Should know installation of Windows operating system such as Windows 7 / 8 / 10. 3. Installation & troubleshooting of Network Printers. 4. Installation & troubleshooting of Antivirus packages. 5. Knowledge of Lotus Notes, MS Outlook & Office 365. 6. Experience in handling NSF File & PST File. 7. Data Backup. 8. Basic knowledge of LAN Networking. 9. Experience in handling basic networking troubleshooting tools such as ping, ns lookup, telnet, trace route, etc. 10. Basic knowledge of CAT6 LAN Cable, RJ45 Crimping, CAT6 Color coding
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining SystemsPlus as an L1 Service Desk Support in Pune - Magarpatta with a hybrid work model. As an immediate joiner with 1-3 years of experience in IT Service Desk - Helpdesk, you will demonstrate excellent communication skills including active listening, empathy, technical proficiency, and professionalism both verbally and in writing. Your responsibilities will include providing in-depth Technical Support, advanced troubleshooting for Desktop, Active Directory, Outlook Configuration, O365 Applications, Printers, Scanners, DL, Shared Mailbox, etc. You will handle Remote Support Services, Desktop Support, and Technical Support while utilizing knowledge of ITIL V3, V4, and ticketing tools such as CA Service desk, Service Now, Jira, Azure DevOps, Fresh desk, etc. It will be essential for you to have a good understanding of SLA, ticket triaging, and handling escalations, along with experience in dealing with International clients or customers. Your role will involve providing remote customer service support and collaborating with Global IT teams within established timelines. You should be capable of working without direct supervision, be open to 24X7 rotational shifts, and available to work on weekends in rotational shifts. Additionally, you must have the ability to comprehend the urgency and priority of reported issues or given situations, and be willing to work from both the office and home in a Hybrid model. If you meet these requirements and are interested in this opportunity, please drop your CV at madeleine.mehta@systems-plus.com.,
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Pune, Bengaluru
Work from Office
Role- Senior Technical Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833
Posted 2 weeks ago
0.0 - 4.0 years
4 - 4 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 2 weeks ago
1.0 - 2.0 years
0 - 0 Lacs
navi mumbai, mumbai city
On-site
Position Overview We are seeking a dedicated and skilled Desktop Support Engineer to join our dynamic team in Navi Mumbai, Mumbai City . This full-time position offers an exciting opportunity for individuals with a passion for technology and a commitment to providing exceptional support to our users. As a Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our desktop environments and assisting users with various technical issues. Key Responsibilities As a Desktop Support Engineer, your primary responsibilities will include: Providing first-line support for desktop-related issues, including hardware and software troubleshooting. Configuring and maintaining desktop systems, ensuring optimal performance and security. Assisting users with VPN setup and configuration, ensuring secure remote access. Managing and resolving issues related to DHCP, DNS, and network connectivity. Offering support for antivirus software and ensuring systems are protected against threats. Conducting remote support sessions to assist users in resolving technical issues efficiently. Configuring and troubleshooting Microsoft Outlook and other email clients. Documenting support requests and resolutions in the ticketing system for future reference. Collaborating with other IT team members to improve processes and enhance user experience. Qualifications The ideal candidate will possess the following qualifications: A minimum of 1 to 2 years of experience in desktop support or a related field. Strong knowledge of desktop operating systems, hardware components, and software applications. Proficiency in troubleshooting network issues, including DHCP and DNS. Experience with remote support tools and techniques. Familiarity with antivirus solutions and best practices for system security. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and a proactive approach to resolving issues. Ability to work effectively in a team-oriented environment. This position offers an annual salary of 2,50,000 and is scheduled for day shifts . We currently have 5 positions open for this role. If you are passionate about technology and eager to contribute to a collaborative team, we encourage you to apply and join us in delivering exceptional desktop support services.
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 2 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Pune
Work from Office
Required Exp.- 1yr in Tech Supp.| Interational Voice Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Exp Considered After Graduation Only Interview - Virtual Location - Pune Share CV's - 9257669383 (Harsha) Required Candidate profile Excellent communication skills required in English, Microsoft Certified is a plus point Perks and benefits Night allowances Incentives Both way cab facility
Posted 2 weeks ago
4.0 - 9.0 years
2 - 4 Lacs
Mumbai Suburban, Navi Mumbai
Work from Office
Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.
Posted 2 weeks ago
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