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1.0 - 2.0 years
1 - 2 Lacs
Pune
Work from Office
Responsibilities: * Troubleshoot hardware issues * Install OS & configure Active Directory * Provide desktop support for recruitment team * Maintain network security protocols * Manage Outlook configurations Provident fund
Posted 1 month ago
3.0 - 7.0 years
4 - 6 Lacs
Chennai
Work from Office
Job Summary: We are seeking a skilled and proactive System Administrator to manage, maintain, and support our IT infrastructure. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of the in-house information systems and network infrastructure. Key Responsibilities: Install, configure, and maintain servers, networks, and related hardware and software. Monitor system performance and troubleshoot issues to ensure high levels of availability and security. Administer user accounts, permissions, and access rights. Maintain and update system documentation, policies, and procedures. Apply OS patches, security updates, and upgrades on a regular basis. Manage backups and disaster recovery planning/testing. Provide technical support and guidance to end users and IT team members. Ensure compliance with internal and external security standards. Monitor logs and alerts for unusual activity and respond to security incidents. Collaborate with vendors and service providers to support system needs. Qualifications: Education & Experience: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 3+ years of experience in system administration or related role. Technical Skills: Strong knowledge of Windows Server & Client OS. Experience with virtualization technologies (e.g., VMware, Hyper-V). Familiarity with networking concepts (DNS, DHCP, VPN, firewalls). Hands-on experience with Active Directory, Group Policies, and Office 365. Knowledge of scripting languages (PowerShell) is a plus. Understanding of backup solutions and disaster recovery tools. Experience with monitoring tools and log management (e.g.,, Zabbix). Soft Skills: Excellent problem-solving and troubleshooting skills. Strong communication and organizational abilities. Ability to work independently and as part of a team. Willingness to be on-call for critical issues when necessary.
Posted 1 month ago
5.0 - 9.0 years
5 - 13 Lacs
Bengaluru
Work from Office
As a Technical Support Engineer specializing in Voice Support, you will be the key point of contact for providing technical support via voice channels. You will handle a range of technical issues, ensuring incidents are resolved efficiently following the ITIL Incident Management process. You will own the lifecycle of each ticket from logging through resolution, to maintaining clear and continuous communication with customers. The role demands strong technical troubleshooting across software, hardware, and networking systems. Experience in supporting customers from Europe and the US is crucial. Role & responsibilities : Deliver technical support via voice and email, adhering to ITIL Incident Management processes. Manage and update service tickets, ensuring timely resolution and high customer satisfaction. Own incident lifecycles from initial logging to closure, including conducting customer follow-ups and satisfaction surveys. Provide telephonic support for end users, coordinating with vendors and collaborating with internal problem management and other departments. Proactively monitor systems and execute escalation procedures where necessary. Troubleshoot a wide range of technical issues, including application support (off-the-shelf and custom), VPN software, printers, and collaboration tools. Support password reset tools, and remote control tools, and resolve issues related to MS Windows, Office suites, desktops, laptops, peripherals, and network connectivity. Assist with troubleshooting communication and collaboration platforms, including audio/video conferencing tools. Engage effectively with internal and external stakeholders to maintain smooth operations and timely issue resolution. Communicate system alerts and important updates to users regularly. Take on additional responsibilities and participate in professional development opportunities as required. Preferred candidate profile Proven experience in troubleshooting Windows operating systems. Proficiency with Active Directory, Azure, Office 365, VPN, MFA, and RDP. Familiarity with troubleshooting printers and multifunction devices (MFDs). A minimum of 5 years of experience in a technical support role within an International IT Service Desk or application support environment. Prior experience supporting customers in Europe and the US. Strong skills in customer management, problem-solving, and interpersonal communication. Exceptional verbal and written communication skills in English.
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge Microsoft outlook Hardware and Networking Troubleshooting 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Linux Support Engineer - Bengaluru - Immediate Joiners Exp: 1+ years Notice period: Immediate Joiners Preferred Skills : Linux Support - Desktop - L1 ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
!!Hiring for CMM 5 Level Orgaization!!Knowledge on Outlook Configuration , PST, OST, Profile recreation in Outlook. Knowledge on OS installation of Windows 10 & Windows 11.Basic Knowledge of Active Directory.Printer & scanner Basic Troubleshooting Required Candidate profile Designation:Desktop Support Engineer L2 Location :Turbhe Any Graduate Experience: 2+ Years Contact: snehapawar@peshr.com/7021769496
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Good Communication Skills EXP:- 6 Months to 1 Years Budget:- 19K CTC Should Have Experience on SLA, DLP, SCCM, Ticketing tool, APIPA, DHCP, DNS
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Looking for immediate joiners, Technical Support Engineer, Pune (AD, Outlook Configuration, Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, plz call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Mega Walkin Drive for Service Desk International Voice for Technical Support Job description Hiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory . Qualifications Freshers and Experience both are eligible Freshers with only Excellent communication skills are preferred Experience with Min 6months-5yrs of exp into Technical support for voice are preferred Should have Excellent Communication Skills with Good Technical Knowledge Only Immediate joiners are preferred Work from Office/ Rotational night Shift/5 days working & 2 weekoff/ Both side Transportation Provided Note: Candidates should carry their Resume and Aadhar card with them and please do mention the name Aniketh on top of your resume while coming Role: Technical Support - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskillsService DeskTechnical SupportTechnical Voice ProcessOutlook ConfigurationWANRemote SupportVPN ConfigurationTroubleshootingLAN Networking About companyTech MahindraCompany InfoAddress:WEBSurvey No. 62/1A, Part B, Tech Mahindra Technology Centre, Special Economic Zone, Dundigal Municipality, Bahadurpally , District : Medchal -Malkajgiri, Hyderabad - 500043 (Telangana)Beware of imposters!Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable FeeRead moreServices you might be interested inKnow moreResume DisplayIncrease your profile visibility to recruiters upto 3 times Get a Featured Profile, Stand out and get noticed in recruiter eyes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Exp-Min 1 Year in Service Desk | Ticketing Tools Voice-International Excellent Communication Any Grad CTC:Up to 4 LPA Fixed + Allowances + Incentives Location: Pune Both way cab Immediate Joiners ONLY Shifts: 24/7 (US Shifts) 7023955677 (HR Kajal)
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
Mumbai Suburban
Work from Office
Basic Technical knowledge & Good Communication
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Overview The Desktop Support Specialist will be responsible for the effective and efficient management of end-user devices within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will work closely with remote teams to support network and security devices. This position requires excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels. Key Responsibilities End User Device Management: Hardware & Software Troubleshooting: Address and resolve hardware, operating system, and software issues on computer systems, ensuring minimal disruption to end users. Office Applications Support: Provide support for office applications and basic business tools, including authentication via Active Directory. Network Configuration Management: Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones, ensuring reliable connectivity and access for end users. Client-Side Security Configurations: Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. Peripheral Device Support: Configure and troubleshoot peripherals like printers and scanners. Proactive Maintenance: Conduct scheduled proactive activities, including patching and updates to ensure systems are secure and up-to-date. Backup Configuration Support: Assist in the configuration and management of client-side backup solutions. Operating System Support: Windows Support: Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. Linux & MAC OS Support: Offer support for Linux and MAC OS environments, ensuring all operating systems are optimized for end-user performance. Vendor Coordination: Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: Definitive Library Maintenance: Maintain a definitive library for operating systems, applications, product guides, and device firmware. Configuration Documentation: Update and manage configuration documents regularly. Asset Inventory Management: Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: SLA Adherence: Ensure all SLAs are met and escalate issues timely when necessary. Helpdesk Management: Report and manage all incident, service, and change requests using the helpdesk tool. After-Hours Support: Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: Work in coordination with remote teams to provide onsite support for: Network and security devices. Firewall, IPsec & SSL VPN management. Switching and wireless infrastructure. Required Skills and Qualifications Troubleshooting: Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. Technical Experience: Proven experience as a computer technician or in a similar IT support role. Time Management: Exceptional organizing and time-management skills to handle multiple tasks simultaneously. Communication: Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. Operating Systems: Proficiency in Windows 10 & 11 operating systems. Experience with Linux OS management. Familiarity with MAC OS management. Network Management: Skilled in managing LAN (Wired & Wireless) networks. Reporting: Ability to generate and maintain detailed reports
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities Manage and maintain company networks, systems, and hardware. Provide technical support for desktops, laptops, printers, and software. Ensure data security, backups, and system updates. Oversee user account management and access control. Maintain IT asset inventory and license compliance. Support CCTV and biometric systems. Coordinate with vendors for IT procurement and service. Enforce IT policies and maintain proper documentation. Identify opportunities for system improvements and upgrades. Preferred candidate profile 1-3 years of hands-on experience in IT administration. Strong knowledge of networking, hardware, and operating systems (Windows/Linux). Familiarity with firewalls, antivirus, data backup, and security protocols. Good troubleshooting skills and ability to work independently. Strong communication and documentation abilities.
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Mumbai
Work from Office
Role Description - To support IT operations during the assigned shift by identifying closest possible cause(s) of production issues & actively participating in the resolution process through coordination with resolver groups. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Responsibilities - Co-ordinate resolution of open faults/ incidents by identifying closest problem cause & by communicating with various resolver groups thus working towards earliest possible resolution. Respond to queries either in person or over the phone basis the ticket raised. Manage Service Desk mailbox to acknowledge and respond to queries or assistance required over emails. Maintain regular communication with end-users through timely updates. Ensure strict adherence to the Service Desk life-cycle by closely tracking assigned tickets, rigorously follow the IT escalation matrix for applicable issues. Effectively executing service/support requests of senior management users. Identifying recurring problems, reporting trends to the Shift Leads & recommending solutions. Perform routine activities from start-to-finish like Antivirus/patches updates on end points, maintaining end-user workstation inventory, upkeep of common devices like printers & other IT accessories. Help Desk Skills and Qualifications An Associate's degree in computer science / Graduation / Diploma in Computer Hardware or related field. Must have worked in an internal client base organization Minimum 600 to 700 end user infrastructure base Troubleshooting first level which includes basis network level troubleshooting via system (tracert, continuous ping, etc.) hardware/software/OS level troubleshooting. A strong working knowledge of computer systems, hardware, and software and the ability to troubleshoot and diagnose problems Working/troubleshooting knowledge Windows OS XP/10/11 and Microsoft Suite. Requirement Good problem-solving, analytical, and team-working skills and ability to communicate effectively to help customers fix their issues and feel satisfied with the experience. Excellent communication and interpersonal skills. An openness to learning new technologies. Should be comfortable to work in shifts. (including night)
Posted 1 month ago
3.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Greetings Form Prochant India Pvt Ltd! Hiring For Desktop Support L2 Job Description:: We are looking for a highly motivated and enthusiastic Desktop Support Associate to join our IT support team. As L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting for desktop, laptop, and peripheral devices. The ideal candidate will work closely with the Level-1 support team to resolve escalated issues, perform software installations, configure hardware, and maintain desktop environments. This role requires a deep technical understanding of desktop support, operating systems, and network configuration. Key Responsibilities: Required basic knowledge in network, routing, OSI model, Cloud computing, Firewall, Security and Switches Good Knowledge of hardware and ability to work with desktop and Laptop machines. Hands-on knowledge in OS installation and configuration of all versions of Windows Ability to handle day-to-day ticketing process and floor operations. Should have the ability to analyse and narrow down the issue for a quick resolution. Proficient in handling the day-to-day asset transaction and Site inventory. Proficient in Asset management. Able to process new asset deployment. Ability to multitask and handle pressure in a critical situation. Required to be available in extended workload situations. Flexible to work both day and night shifts. Need effective communication skills to work with operations users and other departments and understand the issues clearly. To be able to escalate and communicate with the client IT teams for External Environment issues. Should be a Team Player, understand the team dynamic, and work with the team. Flexible to work both day and night shifts Skills and Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. Good knowledge of computer hardware, operating systems (Windows, macOS), and software applications. 2+ years of experience in desktop support or related IT support roles. Experience in troubleshooting and supporting Windows OS (Windows 10, 11) and OS environments. Familiarity with Active Directory (AD) and group policies. Proficient in troubleshooting hardware, software, and network issues. Experience with common productivity software (e.g., MS Office Suite, email clients, VPNs), Knowledge of desktop imaging, deployment tools, and device management, Understanding of networking concepts like TCP/IP, DHCP, DNS, and VPN. Experience with remote support tools (e.g., TeamViewer, Remote Desktop). Eagerness to learn and grow within the IT support field, Should be a Team Player, understand the team dynamic, and work with the team On-call or after-hours support may be required based on business needs. Benefits: Career growth opportunities. Health insurance and other perks. Quarterly Rewards & Recognition Program Upfront Leave Credit Only 5 days working (Monday to Friday) Salary & Appraisal - Best in Industry Interested candidates can drop your profile in abdulwahab@prochant.com or reach #8248165076 between 10.00 am and 8.00 pm.
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Gurugram
Work from Office
Job description Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization on network. Managing Firewall policy, Allow to approved Web-site for user. Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. Required Candidate profile Should be Argo Chemical/Chemical Industries Experience. Install, configure, and support an organization on network.
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Microsoft outlook Excellent problem solving and multitasking skills Knowledge in DNS,DHCP Networking Concepts Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates
Posted 1 month ago
0.0 - 3.0 years
1 - 4 Lacs
Chennai
Work from Office
Provides technical assistance to customers regarding hardware and software applications. Troubleshoots and diagnoses technical issues. Assesses and understands user needs and recommends technical fixes.
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
Role & responsibilities Provide international customer service through voice support Offer technical support to customers Demonstrate strong communication skills Qualifications: Graduate with 18 months of international voice process experience. Pay range and compensation Package:The salary range for this position is 3.6LPA to 5 LPA Contact Details: Share your CV in PDF format at muskan.singh16@Techmahindra.com Contact : Muskan Singh 7390064927 Niyati singh 80814088118 Job description: Company : Tech Mahindra Position : International customer services voice process ( technical support) Candidate with prior experience in technical support will give an add-on advantage. Candidates should have excellent communication skills. Should have good technical knowledge on ISP , router, modem, networking Concept but candidates should be having inbound calling experience. Location - Noida sector 60 Work from office only . Work schedule - 5 days working , rotational shifts .
Posted 1 month ago
1.0 - 2.0 years
2 - 2 Lacs
Pune
Work from Office
Responsibilities: * Provide desktop support for Windows OS, printers & Active Directory issues. * Install OS on new devices, configure Outlook & manage user accounts.
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Role:Technical Support Specialist Exp:1 Year in International Technical Support Skills:Technical Support,Troubleshooting,Servicenow,Service Desk,International voice Loc:Pune,Bengaluru,Hyderabad Immediate Joiners Naman 8890377950,naman.ghrs@gamil.com
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role:Quality Analyst Technical International Voice Exp:3 Yrs Services desk Skills:Microsoft application,O365,Troubleshooting,Service Desk,Outlook Configuration,International Voice. Loc:Hyderabad Bud:upto 6 LPA Naman 8890377950naman.ghrs@gmail.com
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Gurugram
Work from Office
Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization's on network. Managing Firewall policy, Allow to approved Web-site for user. Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. Required Candidate profile Should be Argo Chemical/Chemical Industries Experience. Install, configure, and support an organization's on network.
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
1.0 - 6.0 years
0 - 2 Lacs
Hyderabad
Work from Office
GOOD Communication And Technical skill in hardware and networking . ANY GRADUATE MIN EXP 1 YEARS
Posted 1 month ago
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