Outlet Manager

LuvCutlet, one of Kochi’s fastest-growing QSR brands, is hiring an experienced Outlet Manager who can take full ownership of outlet operations and support the team in all tasks when required.

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Responsibilities

Oversee daily operations of the QSR outlet

Learn and be able to perform all tasks done by other staff

(cooking assistance, packing, counter, cleaning, order flow)

Step in and substitute for any staff during absence

Take charge of the outlet as if it’s your own — full ownership mindset

Manage staff scheduling, training, and performance

Ensure SOP compliance for food quality, hygiene & speed

Handle customer service, complaints & smooth order processing

Monitor stock levels, place purchase orders & control wastage

Track daily sales, maintain reports & achieve targets

Maintain outlet cleanliness, safety & brand standard.

Requirements

Minimum 1–2 years experience managing QSR outlets

(Restaurants, cafés, or cloud kitchens also acceptable)

Strong leadership and problem-solving ability

Must be willing to learn all outlet tasks hands-on

Flexible to support the team during busy hours or shortages

Good communication and team-handling skills

Responsible, punctual, and committed to the brand’s growth

Job Type: Full-time

Pay: ₹16,000.00 - ₹17,000.00 per month

Work Location: In person