Otc Team Lead

OTC Lead

The role will ensure that all foundational initiatives align with the overall OTC vision, commercial priorities, and enterprise-wide governance framework.

Key Responsibilities

• Provide

  end-to-end leadership and governance

  over OTC foundation projects within the Commercial foundation program
• Define and uphold the

  global OTC process vision, principles, and design standards

  , ensuring alignment with commercial strategies.
• Oversee process simplification and standardization initiatives across

  OTC processes

  ensuring coverage across

  Routes to Market.

• Lead the Design decisions and prepare for Design Authority Board (DAB)
• Facilitate decision-making sessions and progress reviews
• Ensure that process and policy improvements align with global compliance, controls, and audit frameworks
• Ensure quality and consistency in deliverables (process maps, policies, control frameworks)
• Enable collaboration between GBO, markets, and functional stakeholders on the projects to ensure alignment
• Ensure integration of OTC design principles with upstream and downstream (Finance, Supply Chain, Master data) processes.
• Provide oversight and direction to multiple foundation projects focused on policy, controls, and process standardization.
• Ensure project interdependencies are managed and that milestones align with transformation timeline.
• Partner with external Consultants, Business SMEs, Business Analysts and Service delivery to guide design choices and prioritization
• Support change management activities by providing clear direction, decision-making, and guidance on process adoption.

Skills & Experience

• 10+years

  of progressive experience in

  Order to Cash

  ,

  Commercial Operations

  , or

  Process Transformation

  roles
• Deep understanding of

  end-to-end OTC processes

  (including Order mgmt., Credit, Invoicing, Collections, Cash Application, and Claims / Deductions)
• Demonstrated ability to lead

  cross-market process standardization and policy harmonization initiatives

• Strong understanding of compliance, control frameworks, and commercial governance
• Experience managing complex global stakeholder networks and transformation programs
• Excellent communication, facilitation, and executive influencing skills.
• Strong analytical and strategic thinking ability