OTA Sales Account Manager - Flight

Job Summary:

Key Responsibilities:

Drive flight booking revenue through assigned sales channels by managing airline inventory, building partner relationships, and optimizing conversion rates across B2B, B2C, and corporate segments. 

• Manage and grow flight booking portfolio in assigned channel (B2B/B2C/Corporate) 
• Drive flight bookings and revenue by optimizing airline partnerships and inventory 
• Onboard new travel agents/corporate clients for flight bookings on Soctrip 
• Maintain regular communication with airlines/partners to ensure performance targets 
• Implement airline pricing and promotional strategies in the market 
• Track flight sales targets and provide monthly performance reports 
• Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip 
• Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo 

Channel Distribution

• B2B Channel

  : Focus on travel agents, IATA/non-IATA agencies for flight bookings 

• B2C Channel

  : Direct consumer flight sales through Soctrip platform 

• Corporate/MICE

  : Corporate flight bookings and group travel management 

Requirements:

1. Education

   : Bachelor's degree in any discipline 

2. Experience

   : 2-5 years in airline sales/flight bookings 

3. Certifications

   :  

• IATA Certification mandatory for B2B positions

  (to handle IATA agents) 

• IATA Certification mandatory for corporate positions

  (for complex bookings) 

• IATA Certification preferred for B2C positions

1. Technical Skills

   :  

• Working knowledge of at least one GDS system 
• Understanding of airline fare rules and booking classes 
• Proficiency in flight search and booking processes 
• Basic knowledge of visa and travel documentation 

Key Competencies:

B2B Flight Sales:

• Managing travel agent relationships 
• GDS fare construction knowledge 
• Bulk booking and group fare expertise 
• Commission reconciliation skills 

B2C Flight Sales:

• Consumer behavior understanding 
• Conversion rate optimization 
• Online booking platform expertise 
• Customer query resolution 

Corporate Flight Sales:

• Corporate travel policy understanding 
• Business travel booking patterns 
• Group booking management 
• Corporate fare negotiation

Performance Metrics:

• Monthly flight booking targets: 75L-1Cr per account manager 
• Number of active partners/accounts 
• Booking conversion rates 
• Average ticket value growth 

Benefits:

• Dynamic and friendly global start-up work culture
• Competitive salary with regular performance reviews
• Fun team activities: monthly birthdays, events, and gifts
• Annual team building and company outings
• Supportive environment during personal or health-related situations
• Paid leave and other benefits as per company policy