OSM Associate

2 - 5 years

4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Assist in monitoring service performance and resolving issues
  • Coordinate with internal IEMs and vendors
  • Track KPIs, SLAs and prepare reports
  • Handle customer queries and service escalations
  • Analytical and detail- oriented
  • Experience with operations

Preferred candidate profile

- Experience in Telecom Infra industry

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