Organizational Effectiveness, Senior Manager

Job Description

Let s do this. Let s change the world. In this vital role you will. Role Description: Amgen is seeking a Technology: Organizational Effectiveness (OE) Senior Manager focused on organizational change management and communications. The ideal candidate for this role is a strong contributor with more than seven years of related work experience. The OE Senior Manager will develop organizational change management and communications strategies to increase individual and organizational engagement to achieve Amgen s business objectives within Technology and for the company. The OE Senior Manager will lead projects and provide consulting advice to product teams to ensure their programs have the necessary components for staff to successfully adopt new processes and systems. People are at the heart of what we do, and the OE team works to enable the Technology function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the Technology organization. The OE team uses people-focused approaches to introduce new initiatives and technical solutions to staff in Technology and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project. Roles & Responsibilities: Planning and Strategy : Develop change management and communication strategies tailored to the specific needs of the organization Identify potential impacts and risks associated with the change Staff Management: Guide staff members as they provide change management & communication support to key collaborators Inspire and motivate staff members to achieve their best Understand and address the needs and concerns of staff members Stakeholder Management : Engage with key collaborators to gain their support and commitment Manage resistance to change by addressing concerns and providing reassurance Communication : Create and implement communication plans to ensure all collaborators are informed and engaged Act as a liaison between different departments to facilitate smooth communication Training and Support : Design and deliver training programs to prepare employees for the change Provide ongoing support to address any issues or concerns that arise during the transition Monitoring and Evaluation : Track the progress of change initiatives and measure their effectiveness. Adjust strategies as needed based on feedback and performance metrics What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree OR Master s degree and 7 years of Change Management and Communications experience Or Bachelor s degree and 9 years of Change Management and Communications experience Or Associate s degree and 11 years of Change Management and Communications experience Or High school diploma / GED and 13 years of Change Management and Communications High emotional IQ Demonstrated Program Management Skills Skilled problem solver who seeks to understand and then offers directions and solutions to problems Excellent oral and presentation skills; ability to negotiate, influence and persuade Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel Experience in building and maintaining Power BI reports Experience developing actionable and targeted project plans Possesses a natural curiosity for delivering innovative, state-of-the-art people focused strategies (talent and learning) that drive targeted and high-impact results Experience working on agile teams Willingness to handle ambiguous and rapidly changing priorities Professionally excels at interaction with all levels of management, staff and vendors Preferred Qualifications: Understands how to analyze output and measure factors of success Ability to create and edit modern SharePoint pages with ease Excellent understanding of social media dynamics Understands how to use data and analytics to develop new and revealing insights Workshop facilitation and training development experience Experience guiding and advising staff on project execution Soft Skills: High emotional IQ Excellent people and project management skills Ability to work collaboratively with cross-functional matrixed teams Ability to manage multiple priorities successfully and work on multiple projects simultaneously High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Excellent interpersonal skills; enthusiastic, great teammate and self-starter; serious commitment to hard work and excellence