Org Change Manager

Job Title:

About Us

Consultancy of the year in the

WHY JOIN CAPCO

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Role Description

Experience : 8 to 15 years

Job Location : Bangalore/Chennai

Notice Period: 0 to 30 days /Max 45 days

JD:

Engagement Activities

• Partners with the Global C&E Lead for TPRM, and acts as a thought leader to successfully embed the change.


• Works with the Programme/ Project Managers (PM), Business Analysts, Design SMEs, HR Comms, other C&E team members and Business stakeholders across the enterprise to achieve the programme s objectives


• Understand the project lifecycle and ensures all stages are managed appropriately in terms of user engagement


• Provide strategic and tactical advice to drive sustainable change and partner with external vendors (where applicable) to successfully deliver th project s objectives and benefits


• Create and implement Engagement & Learning strategies, and supporting execution plan. This will feed into the overarching C&E strategy and plan


• Produce and own high quality and high impact materials within the C&E plan that drive user adoption and sustainability of change initiatives:


• o Stakeholder identification, assessment and engagement across locations and functions


• o Develop a tailored end user engagement strategy to target specific stakeholder groups, to drive adoption, using the Change Impact assessment as a foundation


• o As the project evolves, incorporate lessons learned into the engagement plan and continuously improve our engagement initiatives


• o Ensure identified business impacts are adequately addressed through business readiness plans, and engagement


• o Work with the rest of the C&E team to ensure consistent content and messaging across engagement, training, commuications and knowledge management


• o Support the execution of business testing, including User Acceptance Testing, Service Rehearsal Testing etc.


• Partner with Group HR communications & People Capability to ensure key messaging and communication/ engagement strategy is aligned, consistent and utilizes standardized formats


• Collaborate with leads from other HR and business projects to manage interdependencies, identify synergies and coordinate deployment.